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Water Works Pool & Spa Service in Madison, Wisconsin
917 Walsh Road, Madison, WI, 53714 Photos
Services Offered
Highlights from the Business
About Water Works Pool & Spa Service
At Water Works Pool & Spa Service on 917 Walsh Road #106 in Madison, WI, we handle everything from opening and closing pools to replacing filters, pumps, and heaters. Our hands-on approach means we walk you through every step, so you understand your hot tub or pool setup fully. Year-round service keeps things running smoothly here in Madison.
Top Highlights From Customer Reviews
Water Works Pool & Spa, led by Aaron, is praised for expertise, thorough explanations, and efficient service. Customers value his knowledge, honesty, and ability to solve problems quickly. He offers quality products, clear communication, and transforms neglected pools. Clients recommend Water Works for reliable pool and hot tub solutions.
Top Reviews
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Eric Townley
5 months agoWe had a fantastic experience with Water Works Pool & Spa! Aaron was absolutely incredible. Knowledgeable, professional, and super thorough in explaining the issues we were having with our hot tub. He took the time to walk us through everything in detail, made sure we understood the root cause, and then fixed it all quickly and efficiently. On top of that, the price was very reasonable for the level of service and expertise provided. It's rare to find someone who's this good at both the technical side and customer care. Highly recommend Aaron and the entire WW Pool Service team! -
Aaron Dott
11 months agoAaron is awesome about explaining things. Really knowledgeable, and transparent on what needs to be done, and gives such honest insight on everything pool related. -
Oleg Kizimenko
2 years agoI have been using their services for almost a year. Excellent customer service! Kristina, Aaron, and Chris are always happy to help, explain, and guide you. They all are true professionals and easygoing people. I highly recommend them! -
Dustin Bouley
2 years agoNo response. We had a minor emergency with a leak in our system. We called and emails. Zero response. Unprofessional and waste of time. -
Douglas Schmitz
2 years agoI started using Water Works this year. In fact, Aaron just closed my pool for the winter today. The experience was so good, that I just had to take my time to leave a positive review. The team is clearly knowledgeable, experienced, competitively priced, always willing to share some advice and most importantly, nice folks to do business with! Looking forward to a long term relationship with Water Works!
Neighborhoods
- Fitchburg
- Middleton
- Monona
- Verona
- Shorewood Hills
- Maple Bluff
- Waunakee
- Sun Prairie
- Cottage Grove
- DeForest
- Oregon
- Windsor
Extra Info
Features
- Professional Pool Service
- Thorough Hot Tub Experts
- Reliable Pool Maintenance
- Knowledgeable & Prompt
- Above & Beyond Service
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Water Works Pool & Spa Service determine pricing for pool maintenance and repairs?
We provide custom quotes based on your specific pool or hot tub setup, the services you need, and the scope of work involved. To get an estimate, you can call us with your pool specifications, or email us and we'll respond within 12 hours. Since every pool is different-whether it's an opening, closing, filter replacement, or pump installation-we assess the job directly to give you an accurate price rather than using one-size-fits-all rates.
Are you licensed and insured?
Water Works Pool & Spa Service operates as a professional pool service provider in Madison, WI. We recommend asking about our current licensing and insurance coverage when you contact us, so you have complete peace of mind that your pool and property are protected during any service work we perform.
Does Water Works Pool & Spa Service handle equipment replacement like filters, pumps, and heaters?
Yes, we handle the full range of equipment work. Our services include replacing filters, pumps, and heaters, as well as opening and closing pools seasonally. During any replacement, we walk you through the options-whether repair or replacement makes more sense for your situation-and ensure you understand the work being done and how to maintain your equipment going forward.
What should I expect for scheduling and arrival times?
Water Works Pool & Spa Service offers year-round service to keep your pool and hot tub running smoothly throughout the seasons in Madison. When you contact us, we'll work with you to find a time that fits your schedule. Our team prioritizes prompt service and professional communication from the moment you reach out.
What does Water Works Pool & Spa Service do with debris and how is my property left after service?
We take a hands-on, thorough approach to every job, which includes proper cleanup of debris and waste from pool draining, filter replacements, or deep cleaning. Our goal is to leave your property clean and your pool or hot tub in excellent working condition. We handle the technical side so you don't have to worry about the mess.
Why is professional pool service better than doing it myself?
Professional pool maintenance involves testing and balancing multiple chemical components-pH, chlorine levels, alkalinity, and cyanuric acid-plus equipment inspection, filter maintenance, and seasonal opening and closing procedures. Our team has the expertise to catch problems early, prevent costly damage, and ensure your water stays safe and clear. Beyond the technical work, we educate you about your pool setup so you feel confident in its operation and can make informed decisions about maintenance and repairs.
