Verify this business. It’s free.
Verify info such as opening hours, services, and more.
Waller Pool and Spa in Wheeling, West Virginia
1718 Eoff Street, Wheeling, WV, 26003 Services Offered
Highlights from the Business
About Waller Pool and Spa
At Waller Pool and Spa on 1718 Eoff St in Wheeling, West Virginia, we handle pool cleaning along with full installation and ongoing service to keep your pool running smoothly. From initial setup through water testing and maintenance, our team guides you every step without pushing unnecessary extras. We’re here for the long haul on your swimming pool or spa needs.
Top Highlights From Customer Reviews
Waller Pool and Spa receives praise for smooth pool installations, helpful staff, and answering questions thoroughly. Customers appreciate their knowledge, quick installation times, and excellent service from purchase to pool closing. They provide guidance for new pool owners.
Top Reviews
-
Don K.
3 months agoI recently started doing business with Waller pool as they were the selling Dealer for our hot tub. Having Never owned a hot and not knowing what to expect. I gave them a call. They were very helpful on the phone and after explaining about how heavy the cover was, they stated that it needed to be replaced. Nathan was kind enough to send some photos of the new covers although it wasn't the exact cover I had it was acceptable. I then stopped down in person to look at the cover which Nathan was kind enough to show me. I then placed a deposit had the water tested and was educated as to how the chemicals should be applied and maintained. After waiting for the cover to arrive, I received a phone call to schedule the installation. Nathan arrived at the set time was professional courteous, and did an excellent job installing the cover however as it turns out my brackets for the lift or slightly bent, and neither of us noticed this on the day of installation. I called back several days later and since it was the weekend, I had to wait until today, Monday to hear from Nathan. He assured me it was installed correctly and asked for photographs that said I thought photographs wouldn't accurately describe what I was experiencing so within hours, he came assessed the problem and corrected the issue, which had nothing to do with his installation and everything to do with my bracket being bent from the extremely heavy cover that he was kind enough to remove and dispose of. Based on my experience, I would have to say I would have to give them a second chance if you had a bad experience. -
Dale Seidler
8 months agoGreat company from install to maintenance. -
Scott Grimm
8 months agoGood experience from start to finish. As new pool owners they helped with any concerns or questions we had. I would recommend them to friends and family. -
Melanie Noice
9 months agoFrom purchase through installation, Waller Pool and Spa was excellent to work with. They have been exceptional at answering all of our questions and helping us with anything we need from testing our water sample to recommending the necessary chemicals to keep our pool safe and clear. We highly recommend Waller Pool and Spa. -
Darla Charlton
9 months agoWaller Pool did an amazing job installing our new pool! The team was professional, helpful, and made the whole process smooth. The pool looks beautiful, and we couldn't be happier with the quality and service.
Neighborhoods
- Bridgeport
- Brookside
- Martins Ferry
- Bellaire
- Shadyside
- Tiltonsville
- Yorkville
- Rayland
- McMechen
- Benwood
- Glen Dale
- Moundsville
Extra Info
Features
- Professional Pool Installation
- Helpful Hot Tub Support
- Quality Pool Services
- Exceptional Customer Service
- Smooth Process
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Waller Pool and Spa determine pricing for pool cleaning and installation services?
We base pricing on the specific scope of work, such as pool size, condition, and required materials for cleaning, installation, or ongoing maintenance. Contact us at 304-232-4761 or [email protected] to discuss your project and receive a custom quote tailored to your needs. This approach ensures you only pay for the services necessary to keep your pool running smoothly.
Do you offer free estimates for pool services?
We provide detailed quotes after assessing your pool or spa needs over the phone or via email. Call us at 304-232-4761 to start the process without any upfront cost for the initial consultation. Our team explains all factors influencing the price so you understand exactly what to expect.
Is Waller Pool and Spa licensed and insured for pool contracting work?
Our service team handles full pool installations, cleaning, water testing, and seasonal openings and closings with professional standards in place. We guide customers through every step from setup to maintenance to ensure safe and proper operation. Homeowners can verify our credentials by contacting us directly for peace of mind.
What is your typical timeline and arrival window for scheduling pool services?
Waller Pool and Spa coordinates schedules based on your availability, with our team arriving within agreed time windows for installations, cleanings, or maintenance visits. For spa deliveries, we stay on site during filling to provide instructions, typically completing setups efficiently. We communicate clearly upfront about expected timelines to minimize any wait.
What should I expect from Waller Pool and Spa regarding cleanup after pool or spa installation?
We leave your property clean and ready for use after installations or service calls, handling all debris from the process. Our team tests water levels and provides usage instructions before departing. This ensures your pool or spa is fully operational without additional homeowner effort.
Why is it safer to hire you for pool maintenance instead of doing it yourself?
Professional maintenance includes precise water testing, chemical balancing, and equipment checks that prevent common issues like algae growth or filter failures. DIY attempts often overlook these steps, leading to costly repairs or health risks from imbalanced water. Our ongoing service keeps everything running smoothly season after season with expert guidance.
