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Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. logo - Professional HVAC Contractor in Martinsburg, WV
Unverified Electrical & HVAC, Home & Construction

Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. in Martinsburg, West Virginia

4.8/5 (2218 Reviews)
8:00 AM - 5:00 PM See hours
pin icon 124 Reliance Road, Martinsburg, WV, 25403
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Highlights from the Business

Satisfaction Guaranteed
Family
Family Owned
Verified
Fully Trained Staff

About Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.

We’ve been serving Martinsburg with heating, cooling, and plumbing solutions since our team first opened our doors. Whether you need AC installation, furnace repair, vent cleaning, or whole-home plumbing work, our technicians approach every job with the same care-protecting your home while walking you through exactly what we’re doing and why.

Top Highlights From Customer Reviews

Johnson & Johnson provides excellent HVAC and plumbing services with knowledgeable and professional technicians. Installers are thorough, respectful, and protect homes during service. The team is punctual, answers questions with great detail, and ensures customer satisfaction. Sales staff is helpful and responsive.

AI-Generated Review Summary

Top Reviews

  • G

    Greg Noll

    3 weeks ago
    Service tech was outstanding person took his time to look over system and explain what he was going to do ask if I had any problems before he stated and then went about his business after the service vice came with some replication along with prices and show picture of what might need to get done My Technician name was Chris!!!! Excellent service
  • D

    David Levin

    3 weeks ago
    Seth and his whole crew were very professional and thorough. Answer any and all questions that I had and made sure I was all set up with the app and thermostats.
  • D

    Demetria 2024

    3 weeks ago
    Allan was fantastic! Not only did he walk me through my system's issue and composition he taught me things that I never knew about upkeep going forward! He was also very professional and knowledgeable, thanks!
  • K

    Kiona Thomas

    4 weeks ago
    I recently had the pleasure of working with Johnson & Johnson Plumbing, and I couldn't be more satisfied with the experience. From start to finish, the entire team was incredibly helpful and professional. They addressed all my questions and concerns with patience and expertise. The job was completed efficiently and within the promised timeframe, which I truly appreciated. As an added bonus, they left the work area spotless after finishing the job, which is often a rarity in this industry. Overall, I highly recommend Johnson & Johnson Plumbing for their exceptional service and commitment to customer satisfaction!
  • J

    James Hale

    4 weeks ago
    Our HVAC install (and duct cleaning) was great and we're happy with our new unit. Connor, Mason and Joseph were professional and courteous. Joe did a great job on a shutoff valve replacement too

Neighborhoods

  • Inwood
  • Falling Waters
  • Gerrardstown
  • Bunker Hill
  • Glengary
  • Ridgeway
  • Darkesville
  • Hedgesville
  • Williamsport
  • Clear Spring
  • Shepherdstown
  • Sharpsburg

Extra Info

Features

  • Professional, Helpful Team
  • HVAC & Plumbing Experts
  • Respectful and Thorough
  • Quality System Installation
  • Client-Oriented Service

Accepted Payment Methods

  • credit card
  • debit card
  • cash
  • bank transfer

FAQ

How does Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. determine pricing for HVAC and plumbing work?

We provide detailed written estimates that break down equipment costs, labor, materials, and any additional services like permits or inspections. Our estimates are transparent and itemized so you know exactly what you're paying for before we begin work. We're happy to discuss your budget and explain the reasoning behind our recommendations, whether that's equipment sizing, ductwork evaluation, or plumbing repairs.

Are you licensed and insured?

Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. maintains all required licenses and carries comprehensive insurance coverage including workers' compensation and general liability. This protects you from liability and provides recourse if property damage or other issues occur during your project. We can provide proof of our credentials upon request and are familiar with all local permitting requirements and inspections.

Does Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. handle both HVAC installation and plumbing services?

We specialize in both heating and cooling systems as well as whole-home plumbing solutions. Whether you need AC installation, furnace repair, vent cleaning, or plumbing work, our technicians approach every job with the same level of care and expertise. Having one trusted contractor for multiple home systems simplifies scheduling and ensures consistent quality across your home.

What should I expect during the installation process?

Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. walks you through every step of the process from start to finish. Our team protects your home with drop cloths and shoe covers, keeps the work area clean throughout the job, and tests system performance before we leave. We'll explain how to operate your new equipment, walk you through maintenance requirements, and help with warranty registration so you're fully prepared after installation.

How does Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. ensure proper equipment sizing for my home?

We conduct a proper load calculation that considers your home's specific characteristics including square footage, insulation levels, window placement, air leakage rates, and local climate. This ensures your equipment is sized correctly for your needs rather than using guesswork or outdated rules of thumb. We also evaluate your ductwork and airflow to confirm the entire system works together efficiently.

How do you handle cleanup and waste removal after the job is done?

We maintain a clean work environment throughout the project and handle all debris removal and disposal as part of our service. Our team takes measures to protect your home's interior and exterior, leaving your space neat and organized once we're finished. You'll receive a walkthrough of the completed work and can ask any questions before we leave your property.

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Location & Hours

Service Area:

Serving Martinsburg, WV & Surrounding Areas
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

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