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New Look Carpet & Upholstery logo - Professional Carpet Contractor in Federal Way, WA
Unverified Cleaning & Maintenance, Home & Construction

New Look Carpet & Upholstery in Federal Way, Washington

4.8/5 (8 Reviews)
8:00 AM - 5:00 PM See hours
pin icon 35810 16th Avenue South, Federal Way, WA, 98003
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Highlights from the Business

Price Match Guarantee
Licensed
Licensed & Insured
Experience
Industry Leading Service

About New Look Carpet & Upholstery

At New Look Carpet & Upholstery in Federal Way, WA, we handle carpet and upholstery cleaning for homes with heavy traffic and stubborn stains. Paul has been tackling these jobs for customers over a decade, leaving floors and furniture refreshed. Give us a call when it’s time for that deep clean.

Top Highlights From Customer Reviews

New Look Carpet & Upholstery, led by Paul, provides exceptional cleaning, often removing tough stains with ease. Known for professionalism, great value, and fresh results, they work around schedules and have long-term clients of over 20 years. Many praise the pristine results on light carpets.

AI-Generated Review Summary

Top Reviews

  • T

    Timothy Foster

    6 years ago
    Great cleaning experience! The owner Paul, was very professional and thorough with his cleaning and answered any and all of our questions. Would highly recommend to everybody!!!
  • K

    Keely Villahermosa

    6 years ago
    I am beyond satisfied with New Look carpet cleaning. Timely, great value and most of all...pristine!!! I have cream colored carpet and it looks like new. Thank you New Look. I'll be calling again in the spring. KeelyVilla
  • L

    Laurie Shaw

    7 years ago
    Awesome job. Very professional and friendly. Got all the stains off my light colored couch
  • G

    Gail Satack

    7 years ago
    Carpet looks and smells great. It smells so fresh and clean. Great job!!
  • R

    Robin Klunder

    8 years ago
    Hands down, this is the BEST carpet cleaning company around. Paul, the owner (and operator), has been cleaning my carpets for over 13 years. My carpet gets a lot of traffic and they are perfectly clean each and every time. No residue is ever left behind, so he uses good products. I like clean carpets so I have Paul do mine twice a year. He does everything within his power to work around your schedule, he takes his time to do the job right, and his pricing is super reasonable!!! I wouldn't consider using any other company.

Neighborhoods

  • Des Moines
  • Kent
  • Auburn
  • Milton
  • Edgewood
  • Pacific
  • Normandy Park
  • Burien
  • Renton
  • SeaTac
  • Maple Valley
  • Covington

Extra Info

Features

  • Stain & Odor Removal
  • Experienced Carpet Cleaners
  • Exceptional Customer Service
  • Deep Carpet Cleaning
  • Traffic Area Experts

Social Media

Accepted Payment Methods

  • credit card
  • debit card
  • cash
  • bank transfer

FAQ

How does New Look Carpet & Upholstery determine pricing, and do you offer free estimates?

We provide custom quotes based on the size of your space, carpet condition, and the specific cleaning services you need. Since every home has different traffic patterns and stain levels, we assess your carpets in person to give you an accurate estimate. Contact us to schedule a free consultation where we can evaluate your needs and discuss pricing options.

Are you licensed and insured?

New Look Carpet & Upholstery maintains the professional standards expected in the carpet cleaning industry. We recommend asking about our credentials and insurance coverage when you contact us to ensure you have peace of mind during your service.

Does New Look Carpet & Upholstery handle pet stains and high-traffic areas?

Yes, we specialize in removing pet stains and cleaning carpets that experience heavy foot traffic. Our experience with stubborn stains means we can tackle problem areas that regular vacuuming won't address. Whether you have pet accidents or worn spots from daily use, we have the expertise to restore your carpets.

How long does a typical carpet cleaning appointment take?

New Look Carpet & Upholstery schedules appointments based on your home's square footage and the extent of cleaning needed. Most residential carpet cleaning jobs take a few hours, though larger homes or heavily soiled carpets may require additional time. We'll provide a time estimate when you book your appointment.

What's the difference between professional carpet cleaning and doing it myself with a rental machine?

Professional carpet cleaning uses specialized equipment and high-temperature water that reaches boiling point to sanitize and deeply clean carpet fibers, while rental machines don't generate enough heat to properly disinfect. Professional-grade equipment also extracts more moisture, reducing drying time and preventing the sticky residue that rental machines often leave behind. This residue actually attracts dirt faster, making your carpets look dirty again within weeks.

How should I prepare my home before you arrive, and what cleanup happens after?

We recommend vacuuming your carpets thoroughly before our arrival so we can focus on deep cleaning embedded dirt. After we finish, your carpets will be left clean and ready to use, with no debris or excess moisture left behind. Our team handles the cleanup as part of the service, so you won't have to worry about anything after we leave.

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Location & Hours

Service Area:

Serving Federal Way, WA & Surrounding Areas
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

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