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Al’s Towing in Federal Way, Washington
Federal Way, WA Photos
Services Offered
Highlights from the Business
About Al’s Towing
At Al’s Towing, we’ve been handling towing jobs and roadside assistance from our spot at 1156 Toms River Rd in Federal Way, WA, since 1987. We step in fast for vehicle tows, whether from parking lots or accident scenes, and offer secure RV storage when you need it. Our team gets your vehicle where it needs to go, day or night.
Top Highlights From Customer Reviews
Al's Towing provides helpful and efficient service. Staff like Bobbie Joe and Grace offer exceptional customer support during stressful situations, including assistance with documentation. They are quick to respond and can handle unique towing needs, offering transparent and helpful solutions.
Top Reviews
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Bailey
2 months agoTerrible service! -
Ashley Line
3 months agoI had an absolutely amazing experience with Al's Towing Company, thanks to Bobbie Joe. She was incredibly helpful, patient, and kind during a very stressful situation. She helped me resolve an issue with a car I had traded into a dealership in Oregon back in 2018 that somehow came back abandoned in Federal Way, with me still listed as the registered owner. Bobbie Joe went above and beyond to help guide me get the correct documents to prove that I was no longer the owner after all these years. She handled everything with grace, professionalism, and genuine care. Her friendly attitude made a difficult situation so much easier to deal with. Truly outstanding service - thank you so much, Bobbie Joe! -
Saxana Gutierrez
3 months agoIt was terrible the guy that brought our vehicle to our place was not capable of place it in the parking spot .. several times me and my husband had to yell at him asking him to stop as he was hitting the pole in our parking spot ... our ven ended up with multiple scratches and the guy told us that if we had any complaints to call the office and handed us a business card... we pay over $170.00 to tow my vehicle that was three blocks away from our place... this is so unfair!!! He damaged our car and he didn't even wanted to acknowledge what he did... -
Elena Stefoglo
3 months agoThey towed my car from my own parking lot When i was picking it up, car was unlocked How they make it I don't know But locks on my car do not work anymore And price is $700 for same day pick up, ARE YOU SERIOUS? -
Levon Babaiants
3 months agoStupid offers and scam Asking $600 for car that was towed But car price is $600 Was picked up at the same day Few hours storage Towed from own parking space
Neighborhoods
- Des Moines
- Kent
- Auburn
- Milton
- Edgewood
- Tacoma
- Renton
- Burien
- Normandy Park
- SeaTac
- Maple Valley
- Vashon
Extra Info
Features
- Helpful and Patient
- Professional Towing Services
- Quick Response Time
- Local Federal Way
- Stress Mitigation
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Al's Towing determine pricing for towing services?
We calculate towing costs based on several factors, including the distance your vehicle needs to travel, the type of vehicle being towed, and the complexity of the job. For example, a same-day local tow from a parking lot differs in price from a long-distance highway recovery. We recommend calling us directly at our Federal Way location to discuss your specific situation and receive an accurate quote before we dispatch a truck.
Are you licensed and insured to handle towing jobs?
Al's Towing maintains the proper licensing and insurance coverage required to operate as a professional towing service in Washington State. Our team has been in business since 1987, serving the Federal Way area with consistent standards for vehicle handling and customer protection. When you hire us, your vehicle is covered during transport and storage.
What types of vehicles can Al's Towing handle?
We tow a wide range of vehicles, from standard cars and trucks to larger RVs and specialty vehicles. Our fleet includes both wrecker and flatbed trucks, which allows us to safely transport vehicles from accident scenes, parking lots, and other locations. Whether your vehicle needs light-duty or heavy-duty towing, we have the equipment and experience to handle it securely.
How quickly can you arrive when I call for roadside assistance?
Al's Towing operates 24/7 to respond to emergency and non-emergency calls throughout the Federal Way area. Our dispatch team prioritizes calls based on location and urgency, and we work to reach you as fast as possible. For specific arrival estimates, contact us directly when you call, and our team will provide you with realistic timing based on current demand and your location.
Does Al's Towing offer secure storage for vehicles after towing?
Yes, we provide secure RV and vehicle storage for customers who need their vehicles held after a tow. This is especially helpful if your vehicle requires repair work, is involved in an insurance claim, or you simply need temporary storage. Our facility maintains safety and protection standards to keep your vehicle secure until you're ready to retrieve it.
Why is professional towing safer than attempting to move a damaged vehicle yourself?
Improper towing can cause additional damage to your vehicle's transmission, suspension, and frame, leading to expensive repairs. Our trained operators use specialized equipment and techniques to transport your vehicle without causing harm. We also handle complex situations like accident recoveries and parking lot extractions where inexperience could result in injury or property damage.
