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Southern Trust Home Services in Roanoke, Virginia
5205 Starkey Road, Roanoke, VA, 24018 Photos
Services Offered
Highlights from the Business
About Southern Trust Home Services
At Southern Trust Home Services in Roanoke at 5205 Starkey Rd #B, we handle HVAC installation, repairs, and maintenance to keep your heating, cooling, and ventilation systems running smoothly. Our team focuses on precise work for homes and businesses in the area. We draw on years of hands-on experience to address issues fast and effectively.
Top Highlights From Customer Reviews
Southern Trust Home Services provides prompt, professional service with technicians like James, Craig, Alex, Dana, and Evan. They offer clear explanations, options, and helpful recommendations. Customers appreciate the quick response, even on weekends, and the technicians' courtesy and efficiency. They also appreciate the text picture of who is coming to their house.
Top Reviews
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Heather Balsley
1 month agoEvan Shields did a fantastic job fixing my water leak! He had the parts needed so I could have it repainted quickly!. Thank you, Evan! -
Myra Badger
1 month agoAdam and Bane did an excellent and professional job of taken out old furnace and heat pump and installing new ones pleasant to talk to and they get me up to date on the progress of the install. They worked very well together and are good people. Thank you for a job well done! -
Orlanda Martens
1 month agoAdam Stump was on time very professional and informative. We welcome him back to due any maintenance that is necessary. David & Orlanda -
Mellita80
1 month agoI called Southern Home Trust to get a second opinion and troubleshoot a hot water heater that we have repeatedly had trouble with. The technician, Alex Griffin, arrived within an hour of my call and spent time investigating the problem and speaking with the tech reps on the phone, eventually getting all the parts we needed ordered under warranty and at no cost to us. He was a lifesaver! So thankful I called. -
Emily Trapnell
1 month agoWe have used Southern Trust Home three times in the past year and each time we have been very satisfied with their personnel and their work. Alex was the technician we had today for a plumbing issue. He not only solved our issue rapidly but also was very helpful with several recommendations about improving our systems. Each time we use Southern Trust Home we again are grateful we have them taking care of our home.
Neighborhoods
- Salem
- Vinton
- Cave Spring
- Hollins
- Blue Ridge
- Daleville
- Laymantown
- Troutville
- Fincastle
- Boones Mill
- Read Mountain
- Stewartsville
Extra Info
Features
- Experienced Technicians
- Prompt Service
- Professional & Courteous
- HVAC, Plumbing & Electric
- Text Updates
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Southern Trust Home Services determine pricing for HVAC installation or repairs?
We base pricing on the specific scope of work, including equipment needs, labor, and any required materials for your HVAC system. Custom quotes ensure transparency by detailing costs for tasks like AC repairs or water heater replacements. Homeowners receive clear breakdowns to understand value before committing.
Are you licensed and insured for HVAC and plumbing services?
Southern Trust Home Services draws on years of hands-on experience to verify our team's qualifications for HVAC, plumbing, and electrical services. Our professionals handle licensing and insurance requirements to protect your property during work. You can request proof upon contact to confirm compliance with local standards.
Does Southern Trust Home Services handle furnace inspections and water heater replacements?
We perform detailed inspections of furnace fan units and air handlers inside homes, using photos to document findings during maintenance checkups. Our services extend to replacing water heaters alongside AC installations for comprehensive solutions. This covers HVAC repairs, plumbing tasks, and related electrical work for homes and businesses.
How do you schedule appointments and notify me about technician arrival?
We send a quick response with a text including a picture of the technician and their estimated arrival time to set clear expectations. Technicians arrive promptly, even for urgent AC issues during hot weekends, minimizing wait times. Scheduling aligns with your needs for repairs, installations, or maintenance visits.
What cleanup does Southern Trust Home Services do after HVAC or plumbing jobs?
Our team wears protective gear, uses drop cloths where needed, and cleans up debris after completing work like furnace inspections or unit replacements. They leave your home tidy, with no lingering mess from the job site. Follow-up checks ensure no problems arise post-service.
Why is hiring you for HVAC repairs safer than attempting DIY fixes?
Professional technicians use precise methods and years of experience to diagnose and repair issues like AC failures or furnace problems correctly the first time. DIY attempts risk improper handling of electrical components, refrigerants, or ventilation systems, leading to safety hazards or reduced efficiency. We follow best practices for inspections, installations, and testing to ensure long-term system performance without compromising your home's safety.
