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Southern Trust Home Services in Roanoke, Virginia
5205 Starkey Road, Roanoke, VA, 24018 Photos
Services Offered
Highlights from the Business
About Southern Trust Home Services
At Southern Trust Home Services in Roanoke at 5205 Starkey Rd #B, we handle HVAC installation, repairs, and maintenance to keep your heating, cooling, and ventilation systems running smoothly. Our team focuses on precise work for homes and businesses in the area. We draw on years of hands-on experience to address issues fast and effectively.
Top Highlights From Customer Reviews
Southern Trust Home Services provides prompt, professional service with technicians like James, Craig, Alex, Dana, and Evan. They offer clear explanations, options, and helpful recommendations. Customers appreciate the quick response, even on weekends, and the technicians' courtesy and efficiency. They also appreciate the text picture of who is coming to their house.
Top Reviews
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Heather Balsley
4 months agoEvan Shields did a fantastic job fixing my water leak! He had the parts needed so I could have it repainted quickly!. Thank you, Evan! -
JV VV
4 months agoJames was fantastic! Knowledgeable, fair, honest, and professional. He was actually focused on taking care of us which is a big relief based on our past experiences with other companies in the area who only had their benefit in mind. It was my first time working with Southern Trust and so far, I highly recommend them! -
Amanda Doyle
4 months agoSouther Trust was fast to get to us same day when our water heater needed to be looked out. Best prices. Everyone else as professionals from the woman who scheduled us to the tech. Evan Shields was professional, quick, and answered all our questions. We will definitely use Souther Trust in the future when needed. -
Cecil Wilkinson
4 months agoAdam Stump and Jacob were exceptionally efficient....He knew what the problem was as soon as he got here...just a flip of a switch...they were so personable and enjoyed talking with them...we were going to tip them but they left before we could get it together...they are wonderful employees...definitely keepers!! No charge no pay -
Kathy Hairston
4 months agoIt was nice to have Gabe here to check out why our AC wasn't running. This has been the second time he's been to our home over the past few years! Easy going,explains everything so you understand, and very polite! Both Gabe and Brandon worked w me to make sure our needs were met financially!Thank you Gabe Also, I want to say " Thank you" to Brandon for all your help w meeting our needs and for calling me back on a Saturday! You guys go the extra mile to make sure our needs are met! Landon and Noah came out to our home to replace our electrical box this week. They were knowledgeable, polite ,and answered any questions we had. They made things go smoothly! It didn't feel like it took all day! They also met our needs while they were here when our electricity was off. I would highly recommend this place for your family's needs!!
Neighborhoods
- Salem
- Vinton
- Cave Spring
- Hollins
- Blue Ridge
- Daleville
- Laymantown
- Troutville
- Fincastle
- Boones Mill
- Read Mountain
- Stewartsville
Extra Info
Features
- Experienced Technicians
- Prompt Service
- Professional & Courteous
- HVAC, Plumbing & Electric
- Text Updates
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Southern Trust Home Services determine pricing for HVAC installation or repairs?
We base pricing on the specific scope of work, including equipment needs, labor, and any required materials for your HVAC system. Custom quotes ensure transparency by detailing costs for tasks like AC repairs or water heater replacements. Homeowners receive clear breakdowns to understand value before committing.
Are you licensed and insured for HVAC and plumbing services?
Southern Trust Home Services draws on years of hands-on experience to verify our team's qualifications for HVAC, plumbing, and electrical services. Our professionals handle licensing and insurance requirements to protect your property during work. You can request proof upon contact to confirm compliance with local standards.
Does Southern Trust Home Services handle furnace inspections and water heater replacements?
We perform detailed inspections of furnace fan units and air handlers inside homes, using photos to document findings during maintenance checkups. Our services extend to replacing water heaters alongside AC installations for comprehensive solutions. This covers HVAC repairs, plumbing tasks, and related electrical work for homes and businesses.
How do you schedule appointments and notify me about technician arrival?
We send a quick response with a text including a picture of the technician and their estimated arrival time to set clear expectations. Technicians arrive promptly, even for urgent AC issues during hot weekends, minimizing wait times. Scheduling aligns with your needs for repairs, installations, or maintenance visits.
What cleanup does Southern Trust Home Services do after HVAC or plumbing jobs?
Our team wears protective gear, uses drop cloths where needed, and cleans up debris after completing work like furnace inspections or unit replacements. They leave your home tidy, with no lingering mess from the job site. Follow-up checks ensure no problems arise post-service.
Why is hiring you for HVAC repairs safer than attempting DIY fixes?
Professional technicians use precise methods and years of experience to diagnose and repair issues like AC failures or furnace problems correctly the first time. DIY attempts risk improper handling of electrical components, refrigerants, or ventilation systems, leading to safety hazards or reduced efficiency. We follow best practices for inspections, installations, and testing to ensure long-term system performance without compromising your home's safety.
