International Flooring and Protective Coatings in Norfolk, Virginia

Top Reviews

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  Sarah L Brown

  1 year ago
  5 stars!! I almost spent $600 on a slab of quartz for my island at a different place, and with these guys I got the same thing for only $400. The customer service and knowledge that Scotty & Dean have are also what made this experience so great. They answered all my questions, were patient with me while I was indecisive, and offered suggestions and advice towards what stone would best suit my needs. I'm so happy with how lovely our island slab turned out and I am eager to use them again in the future for the rest of my countertops! These guys are the best.
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  Rick Shelor

  2 years ago
  Viking Enterprises has been using the stone division for over 10 yrs for sales, fabrication , and installs. Always good work and reasonable pricing. Professional service from a dedicated staff. Special thanks to Carlos and Dena in the office and Matt, and Chris in fabrication / Install for helping My company provide excellent kitchens and bathrooms
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  Sarah C

  3 years ago
  I contracted my countertops through Ikea, and this is who fulfilled it. I want to start by saying that the install teams are LOVELY - great group of guys who are kind and respectful and professional. The rest of my experience did not go well. Initially, things went as planned. They called, I scheduled my measurements. The person who came and did my measurements, Carlos, was late. When he showed up he was nice though. Next came my date of install - an hour into my appointment time I get a call Thau my countertops were gouged with a forklift. No big deal, things happen. I was told I'd get a call to reschedule right away. I took this opportunity to confirm a measurement with Carlos, and he provided his email for me to do so. I email him the same day. No one called me to reschedule and Carlos did not confirm the receipt of my email, so the next business day I follow up. Next day still nothing, so I follow up via email again. The next day still nothing so I call Carlos and it goes to voicemail but his voicemail is full. I then call the company and they said I need to speak with the scheduler LJ. LJ calls me back later that day to reschedule - unfortunately it has to be pushed out pretty far to account for travel we had scheduled for Thanksgiving. The new install day comes, and 2 hours into my 3 hour appointment window and I have heard nothing. I call Carlos and he says they're running behind. I confirm that he double checked my measurement, and he said he will confirm and call me back. Calls back 45 mins later and said he can confirm the measurement is included. Countertop install team shows up (again, lovely people), and the first piece they pull out has the measurement I confirmed, which was NOT taken into account (right side of the oven). To make matters worse, the other side of the oven also didn't take into account spacers around the oven, so there was essentially a 5 inch gap. Though it was discussed in the install the countertop kissing the oven (to include spacers), this was not accounted for despite it being in my signed paperwork. They had to pick up the countertops and schedule it again, and unfortunately my cabinets had some minor damage as a result. The consolation I received from Carlos was, "I will make you a lazy Susan" Again, though, 2 business days go by from this incident and no one calls me to reschedule. I ultimately call the office and explain the situation, and I am connected to the scheduler. I sent Carlos very clear measurements a day prior as I'm now not confident in the measurement abilities. Scheduler accommodates my date request (thankfully) and assists in getting Carlos to confirm that he received my email of measurements. Final install day comes and things go smoothly and the measurements are taken into account. Again, the install team was great, and professional, and kind. Ultimately the countertops look good, but the process was awful to get there. All in all, from original scheduling to final install took about 6 weeks.
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  Chad Krikorian

  3 years ago
  absolutely horrible company from the lack of professionalism to their installers damaging your property - and then they will not fix the damages. And after they committed to fixing them. they left lose razor blades on the floor, broke floor tiles, cut an electrical cord when they pinched it between the counter and base cabinets, left garbage just thrown on the floor, didn't caulk and did not encapsulate the area when they had to cut and polish the countertop so that dust went everywhere in my house including the ductwork. Cannot believe a company that performs as such is in business. But I am sure it's all about the money for these people... Don't become another victim to the A#$ Holes..
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  Courtney

  3 years ago
  I happened upon IFPC by chance looking for something for a work project. They had a slab yard in the back of their building and I had asked if they sold to the public. To my surprise, they did. Venturing around back with Dena, we began to look around at all the remnant pieces. There, right before I had given up, was the SLAB OF MY DREAMS. I'm sure for it sheer unique-ness, it sat waiting for its big debut. I had looked high and low for a super wild piece (I'm talking travelling to about 8 slab yards) and I had the finally found the most STUNNING slab. It was a smooth journey from the start.....quoting, in home measurements being taken, a trip back after they pulled out the slab to verify it really was the right one all the way down to timely install crew and a wonderfully executed installation. I really enjoyed working with this company. I will return for my kitchen when the time comes. I am IN AWE of my new bathroom counter, as are my guests that get to enjoy the unique experience of my 1/2 bath. Thank you Dena, LJ, Carlos and the team. You were all wonderful.