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Hendrix Heating & Air in Newport News, Virginia
12842A Jefferson Avenue, Newport News, VA, 23608 Photos
Services Offered
Highlights from the Business
About Hendrix Heating & Air
At Hendrix Heating & Air in Newport News, VA, we handle all your heating and air conditioning needs from our spot at 12842A Jefferson Ave. Our team tackles furnace repairs, AC installations, and routine maintenance to keep your home comfortable year-round. Serving the local area means we respond quickly to get systems running smoothly again.
Top Highlights From Customer Reviews
Hendrix Heating provides professional, responsive, and considerate service. They are known for fair pricing, quick scheduling, and efficient work. Technicians are polite and prioritize customer needs, even during busy periods, offering solutions without unnecessary upselling. Many recommend them for furnace maintenance and new installations.
Top Reviews
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stanley whitaker
2 months agoFirst semi hot day hit, go to turn my ac on and the outside until wasn't working. Had another company (will remain nameless for now) who put the system in 4-5 years ago which seemed logical. Their tech goes out diagnosis it as a pressure switch and qoutes (this is not even a joke) $1900 or $1500 with a service plan. Mind you this is ALL labor, part is under warranty. He must have thought the Internet was also out because the first thing I did was check typing cost range of a pressure switch and labor times while he was still there. Told him "you know I'm getting a second opinion". I could tell by his face he knew I knew he was full of it. Called Hedrix based on other reviews. Hendrix tech came out and diagnosed it (wasn't the pressure switch, pressure switch was getting a false signal from something else wrong) and had it fixed for $340! I'm more than pleased with the work but more importantly the honesty! -
Vic Healey
2 months agoHendrix Heating and Air has taken care of all my plumbing and Heating repairs and service since moving to Hampton. They are extremely professional, timely, and very determined to resolve all issues. Hendrix Heating and Air will continue to be the company I call whenever a repair or service need arises. I highly recommend Hendrix to any one in need. . -
james brown
2 months agoCalled this company to install a thermostat for me. After looking at the unit suggested I keep the one I had since it was easier and to read and control. Did not charge me for trip. I was use them again. They are an honest company. -
Monica Curtin
2 months agoI've trusted Hendrix with all my HVAC needs for several years and have always been extremely happy with their service and pricing. Their billing is clear and detailed, and paying online is quick and easy-you immediately receive a receipt, which I really appreciate. Yesterday, I had a plumbing emergency and discovered that Hendrix offers plumbing services as well. What a relief! I texted them right away, and they had a plumber at my property by 9:00 a.m. He quickly resolved the issue and made sure everything was working perfectly before leaving. I truly love this company and the range of services they provide. Give them a try-you won't regret it! -
Amber Ishmael
2 months agoI received work from a larger Hampton Roads company that we had routine maintenance performed on for our HVAC system. A few months after routine maintenance was done we had smoke coming out of our vents. We called the company we had always gone through and they were able to get us a bypass workaround for our heater until our part was able to come in. Our neighbors had said to at least give Joe a call and see if we could get a better price for the work done. Our original company wanted $1200 for said replacement part and Hendrix came in at $500 for the same exact part. Their appointment/customer service staff was very expedient and I cannot thank Joe and his team enough. They now have loyal customers! Thank you!!!
Neighborhoods
- Hampton
- Poquoson
- Yorktown
- Smithfield
- Williamsburg
- Seaford
- Gloucester Point
- Fort Eustis
- Benns Church
- Carrollton
- Lackey
- Jamestown
Extra Info
Features
- HVAC & Electric Experts
- Highly Recommended
- Quick Scheduling
- Competitive, Reasonable Prices
- 20 Years Experience
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Hendrix Heating & Air determine pricing for HVAC work?
We provide detailed written estimates that break down equipment costs, labor, materials, and any additional services like permits or inspections. Our estimates include specific model numbers and a clear scope of work so you understand exactly what's included and what isn't. This transparency helps you compare quotes fairly and avoid surprise charges when the job is complete.
Are you licensed, bonded, and insured?
Hendrix Heating & Air maintains the proper licensing and insurance required to operate in Newport News, VA. We carry workers' compensation and general liability coverage to protect both your home and our team. Our technicians are also EPA 608 certified, which is required nationwide for anyone handling refrigerant.
Does Hendrix Heating & Air handle ductwork installation and repair?
Yes, we handle ductwork as part of our comprehensive HVAC services. Our team inspects ductwork for leaks, restrictions, and design issues that can reduce system efficiency, and we can install new ducts or modify existing ones to meet manufacturer specifications. Proper ductwork is essential for your system to perform at its best and maintain comfort throughout your home.
How quickly can you schedule an appointment?
Hendrix Heating & Air prioritizes fast scheduling to minimize your discomfort, especially during heating or cooling emergencies. We work to confirm appointments promptly and complete jobs in a timely manner so you're not left waiting. When you contact us, we'll discuss your specific situation and find a window that works for your schedule.
What does Hendrix Heating & Air do with debris and how is my home left after the job?
We treat your home with respect throughout the installation or repair process. Our team uses drop cloths and protective measures to contain mess, and we clean up after ourselves so your home is left in good condition. Whether we're installing new equipment, replacing ductwork, or performing maintenance, we ensure the work area is properly restored.
Why should I hire a professional instead of attempting HVAC work myself?
HVAC systems are complex and require specialized knowledge to install and maintain safely and effectively. Improper installation can reduce efficiency, shorten equipment life, and void warranties. We perform load calculations to size equipment correctly for your home, verify refrigerant charge, test airflow and static pressure, and follow industry best practices to ensure your system operates at peak performance for years to come.
