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First Response Custom Cleaning in Newport News, Virginia
Newport News, VA, 23602 Photos
Services Offered
Highlights from the Business
About First Response Custom Cleaning
We’re First Response Custom Cleaning in Newport News, VA, specializing in carpet cleaning, duct sealing, and post-renovation cleanup. Our team handles everything from deep carpet stain removal to air duct work with the attention to detail our customers count on. We show up when we say we will and explain our process every step of the way.
Top Highlights From Customer Reviews
First Response Custom Cleaning provides professional and thorough vent, duct, and carpet cleaning services. The team is praised for clear communication, punctuality, and respectfulness. Customers highlight the company's knowledge, upfront pricing, and effective stain removal. Repeat business is common.
Top Reviews
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Renee Neville
1 week agoI had a great experience with First Response Custom Cleaning! They were easy to book, arrived right on time, and were very polite. They took the time to explain what they were going to be doing to clean our dryer vent and were upfront with their pricing. It's rare to find such honest, hardworking people these days. I will use them again and recommend their services. -
Patricia Pierson
2 weeks agoVon and Cody were awesome! This was my first time using First Response Carpet Cleaning and it won't be my last! They were highly recommended by a friend of mine and I am totally pleased with the finished job! My carpets look almost like brand new! I am sure they are the originals carpets in this house that I bought almost a year ago! If you want a professional, great job, great price and nice people doing the work, don't hesitate, call First Response Custom Carpet Cleaning first!!!! Patti Pierson Newport News, VA -
Anna Gimpel
2 weeks agoLove First Response! They clean carpets like no others. They use uv lights to see pet stains versus other companies they just spray wherever. This company is super honest, prompt and detailed. They have cleaned my hvac vents, dryer vents and cleaned carpets including my oriental rug -
Hall
3 weeks agoGreat job on cleaning the ductwork. Very professional and cleaned up good after themselves. Highly recommended. -
BRENNA GOOCH
1 month agoFast, friendly, and did an amazing job with our dryer vent clean out. Will use again!!
Neighborhoods
- Hampton
- Poquoson
- Yorktown
- Smithfield
- Williamsburg
- Seaford
- Gloucester Point
- Fort Eustis
- Benns Church
- Carrollton
- Lackey
- Grafton
Extra Info
Features
- Professional & Reliable Service
- Expert Stain Removal
- Thorough Duct Cleaning
- Experienced Carpet Cleaners
- Great Customer Communication
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does First Response Custom Cleaning determine pricing for carpet cleaning and duct sealing services?
We assess pricing based on the size of the area, level of soiling, and specific services like deep stain removal or duct work needed. Custom quotes ensure you pay only for the work required without hidden fees. Contact us for a detailed estimate tailored to your home.
Are you licensed and insured for carpet cleaning and duct sealing jobs?
First Response Custom Cleaning carries full licensing and insurance to protect your property during every service. Our professional team follows industry standards for safe, effective cleaning. This coverage gives homeowners peace of mind when we handle post-renovation cleanup or air duct tasks.
Does First Response Custom Cleaning handle post-renovation cleanup and deep carpet stain removal?
We specialize in post-renovation cleanup to remove dust and debris from carpets, vents, and air ducts after projects like painting or flooring work. Our process includes thorough duct sealing and carpet cleaning for homes with heavy dust or pet hair. Technicians also tackle stubborn stains using proven chemistry-based methods.
What should I expect for arrival time and how long does your carpet cleaning take?
First Response Custom Cleaning arrives exactly when scheduled, with clear communication about our timeline from the start. Most carpet cleaning jobs finish efficiently, allowing quick return to normal use, while duct sealing wraps up promptly. We explain the full process upfront so you know what to anticipate.
How does First Response Custom Cleaning leave the house after duct sealing or carpet cleaning?
We remove all waste, debris, and cleaning residues, ensuring your home stays clean beyond the service area. Carpets and vents are left spotless with no lingering dust or hair, ready for immediate use. Our attention to detail means no mess behind, just fresh results.
Why is your professional carpet cleaning and duct sealing better than doing it yourself?
Our specialized equipment reaches deep into carpet fibers and duct systems to extract embedded dirt and dust that DIY tools miss, preventing re-soiling. Technicians explain the process and provide insights like next steps for maintenance, avoiding common errors such as overwetting. This targeted approach ensures longer-lasting cleanliness without risking damage or incomplete results.
