Mike’s Maintenance & Mechanical Services LLC in Hampton, Virginia

Top Reviews

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  Ivana B.

  3 months ago
  I can't say enough about this service. They clearly knew how to evaluate and fix the door. Unfortunately, it required more than I wanted To do, and they graciously took it out and disposed of the door. The price was fair, and the guys wonderful. I could not recommend them more.
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  Tony B.

  4 months ago
  He came the very next day and fixed it really quickly!
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  Lyndon G.

  7 months ago
  The work performed by Mike Maintenance was phenomenal. They were professional, highly skilled and very flexible with time scheduling and management. They were very friendly and paid great respect to my townhouse and clean up. Even when problems arised with repair to an attached house fixture, they were able to analyze and solve it satisfactory. I would highly recommended Mike Maintenance for your repair and installation needs.
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  Taura Ferry

  1 year ago
  Only giving two stars because he was able to come out same day. He was sent via my home warranty company to fix my ac unit and get it running. Before he came to my home I had a contractor come who said my compressor was about to go and I was overfilled on refrigerant. I said well okay. I will wait for whomever my home warranty sends out. My unit is still running outside however no air is being pushed into the house. Home warranty was able to get him to come out on a Monday. He came at like 6/7pm. He stated I needed a new capacitor and I was 3 lbs low on refrigerant and I needed a maintenance service because it was dirty. Home warranty calls and states they will only cover the capacitor and one pound of refrigerant the rest I have to pay out of pocket. I said fine if this will get me up and running and my family out of the heat. I paid him 482.00. He was at home for no longer than 20 min. And I have the camera footage to show. He then tells me to close all windows turn all ceiling fans to run counter clockwise and in 3-4 hours we should fine. That time passed and we were still without ac. I messaged him and called home serve to let them the issue was not resolved. I came home and decided to go out to see if my unit was running and it was still running as normals. However I noticed my line from the ac unit to the house was covered in ice. Now my prior to him coming and the other contractor my line was not covered in any type of ice. I messaged him with a picture to ask him what did he do and show him my line now now frozen over. I turn my unit off for two hours to allow the ice to thaw then turned it back on and nothing. He then arrives at 6/630 pm. After messaging me at 4pm he was on his way. He get to my home puts Tempe gun to the ac unit and say it's running fine the heat exchanger is working I don't know why it iced. He proceeded to remove a drain tube and I very little water dripping he said oh it's frozen somewhere else. U need to let thaw and I can't sit here and wait for it to thaw. Turn your unit off and put the fan on on. Give it two hours turn it back on. Not even 15 min went past and the drip stopped but I waited the two hours before turning the unit back on and nothing. Following morning I message him and he is like oh u have a leak. If that was the case why was that not disclosed why I didn't have signs of that prior to. Becuz he is a liar. I requested a refund so I can go take my family to a hotel since obviously he couldn't do what he was supposed to do and he pretty much ripped me off. He would not give even a partial refund. I said I paid u for a maintenance service and u didn't do it. That should warrant a refund. He fiddled and diddled and made it worse and didn't even have the decency to refund or attempt to make it right. I mean no thorough inspection inside and out nothing. Just stating I can't give refrigerant for free. From the looks of it he never did. I filed a compliant with the warranty company and BBB. This is crazy that he would not fix the unit and take people money and be okay with having me and my kids in a hot home. I DO NOT RECOMMEND AT ALL. the ability to do a job fully the customer service or lack there of. Just pay the money and go with someone reputable. So now I am out $500 and air conditioning.
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  Grady& B.

  3 years ago
  The experience was professional and the technician was great will use again he arrived just as he said he would less then 2 hours got the job done repairs on our thermostat and replace it my heat is just excellent Thank you again Mr. Mike oh very educated on heating and cooling as answered all my questions. The Bunch Family