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EPIC Heating and Air in Taylorsville, Utah
2216 Iris Place, Taylorsville, UT, 84129 Photos
Services Offered
Highlights from the Business
About EPIC Heating and Air
We’re EPIC Heating and Air in West Jordan, serving the community with professional heating, air conditioning, and ventilation installation. Our team handles everything from system design to full installation, ensuring your home stays comfortable year-round. We focus on quality workmanship and straightforward service for families and businesses throughout the area.
Top Highlights From Customer Reviews
Epic Heating & Air Conditioning provides excellent, cost-conscious HVAC service. Emmerson is knowledgeable, professional, and responsive, offering thorough diagnostics, creative solutions, and honest assessments. Customers praise his attention to detail and problem-solving skills.
Top Reviews
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nomani satuala
3 months agoTo Epic Heating & Air, how about you all prove it by sharing evidence (e.g. screenshots)? If you have evidence to support your claims, feel free to share screenshots-I'm open to removing this review if the facts check out. I just wish the same effort put into responding to Google reviews was reflected in your actual service and customer care. I rarely leave negative reviews, but this experience deserves one. I recommend going with any HVAC company rated 4 stars or better. At the time of this review they were a 3.3 stars (or something like that), but have since improved a little (3.8 stars). This is just my personal experience, and I hope others have a better one. One of your techs came out, diagnosed the issue, and told us someone would follow up the same day. No one ever did. I had to call back myself just to get basic information. I scheduled a return visit, took the day off work to be available, and no one ever showed up. Now you're claiming in your response that there was a "no-show"? Use your software and send a screenshot proving it. When I did call, the person I spoke with provided very little information and repeatedly told me in dismissive tone to "contact your home warranty"-offering no real assistance. I found that dismissive and frustrating, and it reflected poor customer service. I hate that I had taken time off work to be available, which made the no-show even more frustrating. I couldn't find a functional website or physical office location for the company, which raises further concerns about accountability and professionalism. I've attached screenshots showing my attempts to follow up. In my opinion, this company does not prioritize communication or follow-through. Their low Google review rating speaks for itself-and instead of taking responsibility, their responses to reviews often shift the blame back onto the customer. I recommend Greg at Mountain Peaks or any company with a 4-star rating or better. -
kevin Jensen
5 months agoGreat honest company! Nice and friendly! Easy to work with! Kasey was great to work with -
ISaiah Roberts
5 months agoComing from I 80 going west. Driver must have missed the exit before redwood. And almost came to a complete stop on the freeway to make the exit from the left lane to the right lane . Bad drivers I wont use them just for this reason if the driver is distracted by the phone while driving. Than definitely they will mess up what ever they are fixing -
Sandra Cuenca
6 months agoDid not inspect potential coolant leak in attic only checked outside unit and left. -
erin potvin
7 months agoThey texted on their way, showed up, and left. Construction going on in the home, so it is loud. They didn't call or text they were there and going to leave. So unprofessional, and outright rude. Buyers beware.
Neighborhoods
- West Valley City
- Kearns
- Murray
- West Jordan
- Midvale
- South Salt Lake
- Salt Lake City
- Sandy
- Riverton
- Draper
- Herriman
- Bluffdale
Extra Info
Features
- Excellent HVAC contractor
- Comprehensive service reports
- Same-day service calls
- Knowledgeable and creative
- Clean and on schedule
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does EPIC Heating and Air offer free estimates for HVAC installations?
We provide detailed quotes based on your home's specific needs, including system design and sizing requirements. Factors like equipment type, ductwork condition, and installation scope determine the final pricing. Contact us to schedule a consultation where we assess your setup and outline all costs upfront.
Are you licensed and insured for HVAC work?
EPIC Heating and Air holds all necessary licensing and insurance to perform heating, air conditioning, and ventilation services safely. Our team carries general liability and workers' compensation coverage to protect your property and ours during installations and repairs. We comply with local permitting and EPA requirements for handling refrigerants.
Does EPIC Heating and Air install furnaces, AC units, and mini-splits?
We handle full installations of furnaces, outdoor air conditioning condensers, and Daikin mini-split systems, including indoor heads and outdoor units. Our process covers system design, ductwork integration, and precise setup for optimal performance. Photos of our completed Lennox furnaces, AC units, and mini-splits demonstrate our expertise in these areas.
What is your typical response time for service calls?
We aim to arrive on the same day for urgent requests, as shown when our technician Emmerson responded that afternoon during hot weather. Scheduling for installations follows a clear timeline from consultation to completion, with on-time arrivals and defined windows communicated upfront. This ensures minimal disruption to your routine while addressing heating or cooling needs promptly.
Does EPIC Heating and Air clean up after HVAC service or installation?
We leave your home clean and tidy after every job, removing all debris from furnace tune-ups, AC servicing, or full installations. Our technicians use protective measures like drop cloths to safeguard floors and surfaces during work. Expect a thorough cleanup that includes testing packaging and any waste from diagnostics or setups.
Why should I hire you instead of trying HVAC maintenance myself?
Professional tune-ups like furnace cleaning, testing, and comprehensive reporting catch issues early that DIY methods often miss, preventing costly breakdowns. Our technicians use specialized tools for diagnostics, such as gauges and amp clamps on AC units, ensuring accurate refrigerant levels and airflow without risking safety hazards like electrical faults or improper handling. This approach extends system life and maintains efficiency year-round for your family's comfort.
