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Lone Star Mechanical in El Paso, Texas
El Paso, TX, 79936 Photos
Services Offered
Highlights from the Business
About Lone Star Mechanical
At Lone Star Mechanical in El Paso, TX, we handle HVAC repairs, refrigeration, and roofing with hands-on technicians like Joe who show up fast and quote straight-up prices. We’re the local crew separate from any warranty mix-ups or other outfits using our name. Count on us for fixing what’s broken without the runaround.
Top Highlights From Customer Reviews
Lone Star Mechanical (or EP Lone Star) receives praise for roofing, AC conversion, and general home improvements. Joe is frequently mentioned as professional and helpful, offering reasonable prices and explaining the process. The company is noted for prompt responses and quality work.
Top Reviews
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Karla Jordan
2 weeks agoQuick response, great quality and friendly service. Abraham was very knowledgeable and did a great job. Thanks -
Rosa Orozco
1 year agoLone Star Mechanical Contractor now EP Lone Star NOT affiliated with Lone Star Heat and Cooling did my roof two years ago and did an awesome job just hired them again for my refrigeration air. Joe was very professional explained every step of what the process would be. The best investment I did, he has helped me with my improvements on my home that was built in the 1970s reasonable prices and great customer service. They are always ready to assist with any home improvement needs. -
daniel benavides
2 years agoHad loan star do a ac conversion for me a few weeks back and could not be happier with the results. From Joe willing to meet with us at our of business hours, to the installation. Everything came out fabulous. -
Brittney Romero
3 years agoNot only did this company ignore us by not answering their phones, but Fidelity Life Home Warranty wanted us to repay the $75 fee for the technician returning, The technician (Joe), cut the incorrect line letting all of the Freon out of our AC. I also requested he trace the line because there was some water damage in our son's room. This did not happen resulting in the garage and the bedroom having even more water damage than previously. He claimed that he would return with another pound of Freon to place into our AC, which also did not happen. We have two huskies and the house has been as hot as 95 degrees everyday. This is not an emergency though. It has been 18 days since we have had a working AC. -
Mandi Douglass
3 years agoI want to say upfront that ANY review that talks about this company with regards to. Home Warranty Service Request it is NOT this company. A simple search of the Home Service contractor and phone number will show you that. The names are nearly identical but it is NOT this company. I, too, had a non working HVAC and First American provided RAA Group dba (doing business as) Lone Star Mechanical. Joe is Lone Star Mechanical CONTRACTOR and is not a DBA. So that's right off the bat for all these bad reviews impacting a great, local, family owned small business. Also, the DBA company has Amanda who entertains all the service calls, Joe handles his own and doesn't have an office secretary. All that being said, I too got ZERO response from LS Mechnical and Google it to see if I got a different number and I did so I called it. I got Joe. He told me upfront it was the wrong company, he does not work with any Home Warranty and it would be a 150 service call for him to come out. I decided I would rather have him than LS Mehancial who can't even return a call. When I tell you, this great guy Joe, came to my home on his Saturday at 8am...he diagnosed my AC and gave me a full explanation as to how it all works and to educate me on my system. Long story short, two times my warranty company failed me and both times Joe and his team came to my home within 24 hours and fixed it. And Joe still to this day entertains all my texts with questions and concerns. Fantastic company. I sure wish people would do some research before hurting a great company's 30 year reputation. Couldn't say enough great things about them.
Neighborhoods
- Anthony
- Canutillo
- Vinton
- Sunland Park
- Santa Teresa
- Anthony (TX)
- Westway
- La Union
- Berino
- Chamberino
- Mesquite (NM)
- University Park (NM)
Extra Info
Features
- Prompt Response Time
- Reasonable, Honest Pricing
- HVAC Expertise
- Quality Refrigeration Air
- Experienced Professionals
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Lone Star Mechanical offer free estimates for HVAC repairs?
We provide straight-up quotes with no hidden fees, including the service call when we arrive. Our pricing covers the work needed based on what we find during the inspection, such as furnace maintenance or AC condenser servicing. Homeowners can expect a clear breakdown upfront to understand the total cost before any work begins.
Are you licensed and insured?
Lone Star Mechanical carries the necessary licensing and insurance required for HVAC work in El Paso, TX, including handling refrigerants safely. We follow local permitting requirements and provide proof upon request to ensure compliance. This protects your property and gives you peace of mind during repairs or installations.
Does Lone Star Mechanical handle refrigeration and roofing services?
We manage HVAC repairs, refrigeration units, and roofing projects with our hands-on technicians. Our team performs tasks like servicing outdoor AC condensers, installing ductwork, and furnace maintenance as seen in our work photos. These services cover both residential fixes and new construction needs without involvement from home warranties.
What is your typical response time and arrival window?
Lone Star Mechanical responds promptly to calls, with technicians like Joe arriving fast to assess the issue. We set clear scheduling expectations and stick to agreed arrival windows to minimize wait times. This approach avoids the runaround and gets your HVAC or refrigeration system back online quickly.
What does Lone Star Mechanical do with debris and waste after service?
We clean up all debris from HVAC repairs, ductwork installations, or roofing jobs, leaving your home as we found it. Technicians remove old parts, insulation scraps, and any waste generated during the work. Proper disposal ensures your space stays tidy and safe after we finish.
Why is hiring you better than attempting a DIY HVAC fix?
Our professional approach uses proper tools and techniques for tasks like refrigerant handling and ductwork installation, which DIY efforts often mishandle and lead to bigger problems. We diagnose issues accurately without cutting corners, ensuring systems run efficiently and safely long-term. Attempting fixes yourself risks voiding warranties, electrical hazards, or inefficient performance that hikes energy bills.
