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HTS Restoration in El Paso, Texas
El Paso, TX, 79928 Photos
Services Offered
Highlights from the Business
About HTS Restoration
At HTS Restoration in El Paso, TX, we jump on water damage emergencies 24/7, extracting water from burst pipes, floods, or leaks that hit bathrooms, garages, and beyond. Our team dries structures thoroughly, tackles mold like in kitchen ceilings, and restores roofs too, keeping your space clean through it all. We’ve handled these crises for over a decade, walking you through every step with your insurance.
Top Highlights From Customer Reviews
HTS Restoration provides prompt, professional home and auto repairs, including roofing, bathroom remodels, and hail damage. They handle water damage mitigation, mold remediation, and work with insurance companies. Customers praise their communication, efficiency, and respectful service.
Top Reviews
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3 weeks agoHTS Restoration responded promptly when we experienced a major water leak at our home. Jacob, the owner, provided a comprehensive analysis and estimate of the damage. HTS immediately began mitigating the water damage and did a great job with all repairs. All of his employees were professional, very courteous and hard working. We are very happy with the restoration/repairs. We highly recommend Jacob and HTS Restoration for any emergency water damage situations. -
Jeanie Tummolo
1 month agoWe used HTS Restoration when we had a pipe burst in our home in Colorado. Our master bathroom was damaged and the rooms that surrounded it. Our entire basement and crawlspace was in about 3ft of water. The crew arrived promptly to mitigate the water. I'm glad we used this company. They turned what was a stressful and overwhelming situation into a successfully rapid restoration. I hope we never have to deal with this kind of situation ever again, but if we do, we know who to call. -
Yolie Lopez
1 month agoHTS fixed both our roof and remodeled our bathroom. They were very respectful and informative. The team did quality work and they were respectful of our space and kept the area clean. It was beyond my expectation and Jacob was very helpful in the processing and planning. Any questions or concerns we had he would respond in a timely manner. I love the work they did and would highly recommend! -
Veronica Wood
2 months agoWe recently experienced a water loss in our master bathroom that caused damage not only there, but also to our closet and even our garage. It was a very scary and overwhelming situation for our family. Seeing the damage spread beyond one room made everything feel even more stressful and uncertain. From the very beginning, however, the HTS Group was incredibly responsive and supportive. They acted quickly, kept us informed, and treated our home with care and respect. During a time that felt chaotic, they brought a sense of calm and professionalism that we truly appreciated. Having to stay in a hotel while the repairs were being handled was tough, but HTS walked us through the entire process and made sure things kept moving forward. Their communication, compassion, and commitment to doing the job right made all the difference for us. We are so grateful for their hard work and dedication during such a difficult time. If you ever find yourself in a similar situation, I highly recommend the HTS Group. They truly came through for our family when we needed them most. Thank you HTS! -
Timoteo Moya
4 months agoI called and they showed up that exact day. Worked over a week with them. Professional set of workers.
Neighborhoods
- Anthony
- Canutillo
- Vinton
- Sunland Park
- Santa Teresa
- Anthony (TX)
- Westway
- La Union
- Berino
- Chamberino
- Mesquite (NM)
- University Park (NM)
Extra Info
Features
- Water Damage Specialist
- Fire Damage Service
- Quality Workmanship
- Professional and Respectful
- Friendly and Informative
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does HTS Restoration determine pricing for water damage restoration?
We assess the extent of water damage using tools like moisture meters on carpets and walls to measure affected areas accurately. Pricing depends on factors such as the size of the space, type of water intrusion from leaks or floods, and any additional issues like mold growth. We provide detailed quotes after the initial inspection to ensure transparency.
Are you licensed and insured for water and fire damage restoration?
HTS Restoration holds all necessary licensing and insurance required for water damage, fire restoration, and related services in El Paso, TX. Our team follows industry standards to protect your property during emergencies like burst pipes or floods. Homeowners can verify our credentials through local licensing boards for peace of mind.
Does HTS Restoration handle mold removal and roof restoration after water damage?
We identify and safely remove mold, such as black mold in kitchen ceilings caused by leaks, using proper containment and demolition techniques. Our services extend to roof repairs alongside structural drying from floods or pipe bursts. Technicians in hazmat suits remove damaged materials like drywall to prevent further spread.
What is the typical timeline and arrival window for your emergency services?
We respond 24/7 to water damage emergencies, arriving quickly to extract water from areas like bathrooms, garages, and basements. Drying and restoration timelines vary based on damage severity but typically span several days to a week, with daily updates provided. Scheduling includes clear arrival windows to minimize disruption to your home.
How does HTS Restoration handle cleanup and debris after restoration work?
We keep work areas clean throughout the process, removing debris like damaged drywall, tiles, and soaked materials daily. Our team respects your space by containing dust and waste, ensuring the house is left tidy once drying and repairs are complete. This approach prevents secondary issues like mold while restoring your property efficiently.
Why is your professional water damage restoration safer than attempting DIY fixes?
Our approach uses specialized equipment to thoroughly dry structures hidden behind walls and ceilings, preventing mold growth that DIY methods often miss. Technicians assess moisture levels precisely and handle hazards like black mold safely in protective gear, avoiding health risks from improper removal. Working with us also simplifies insurance claims by documenting damage professionally from the start.
