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Carpet Exchange in Dallas, Texas
4901 Alpha Road, Dallas, TX, 75244 Services Offered
Highlights from the Business
About Carpet Exchange
At Carpet Exchange in Dallas at 4901 Alpha Rd, we handle full carpet contracting from precise measurements and old flooring removal to expert cutting, fitting, and installation. Our hands-on approach ensures every space gets a seamless finish that stands up to daily use. Serving the Dallas area, we make flooring swaps straightforward and spot-on.
Top Highlights From Customer Reviews
Carpet Exchange offers a wide selection and helpful salespeople. Many customers have used them repeatedly and report positive experiences. Installers are often timely and do excellent work, sometimes on short notice. Some customers received great deals and were pleased with the final results.
Top Reviews
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Maria Vehslage
3 months agoI highly recommend this place if you're a designer! Amazing selection and the staff is so helpful and knowledgeable. Henri is such a nice girl and has helped me source multiple rugs for my clients. I'm very grateful for her attention to detail and amazing costumer service. Thank you Henri. -
Matthew Hock
10 months agoWe were on a tight remodel timeline and needed a hard-to-find carpet that matched the rest of our home. Kevin not only tracked it down, he treated the project like it was his own-driving out twice to confirm measurements (we made changes in the middle of the process) and orchestrating installation around a hectic construction schedule. His crew arrived exactly when promised, finished every room in a single day, and the result is flawless. In a world where customer service often feels robotic, Kevin's attention to detail and genuine care really stood out. If you need new flooring and want to work with someone who still believes in old-school service, I would whole heartedly recommend Carpet Exchange and specifically Kevin. Highly recommended! -
Starr
10 months agoReally helped when my contractor could not get a carpet I wanted from Home Depot. I found a much better carpet and could have it installed in a day -
Mariela motz
1 year agoLindsay, whom worked with me directly on scheduling, etc. was absolutely amazing! The crew that came out to do the carpet installation for several rooms were all very professional, very skilled and made it a smooth process with an end result of perfection! I would highly recommend Carpet Exchange to anyone! -
Kathy Allardyce
1 year agoCarpet Exchange has a very helpful and knowledgeable staff. From the start of looking for a carpet that will meet your needs and budget the sales team is great. The customer service and scheduling is efficient and friendly. Our experience with the installers has been excellent, above and beyond.
Neighborhoods
- University Park
- Highland Park
- Farmers Branch
- Addison
- Richardson
- Carrollton
- Balch Springs
- Mesquite
- Garland
- Irving
- Sachse
- Rowlett
Extra Info
Features
- Flooring Experts
- Quick Installation Available
- Carpet & Remodeling
- Large Selection
- Family Reputation
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Carpet Exchange determine pricing for carpet installation?
We calculate pricing based on precise measurements of your space, the type of flooring material selected, and any additional tasks like old flooring removal or stairs. Factors such as room size and complexity of fitting also influence the final cost. Contact us for a custom quote tailored to your project after an initial assessment.
Are you licensed and insured for flooring work?
Carpet Exchange holds all necessary licensing and insurance required for carpet contracting, flooring installation, and remodel projects in the Dallas area. Our coverage protects your property during measurements, removal, cutting, fitting, and installation. Homeowners can request verification details before scheduling.
Does Carpet Exchange handle full carpet installation including removal of old flooring?
We manage the complete process from precise measurements and removal of existing flooring to expert cutting, fitting, and installation for seamless results. This includes services like bathroom and kitchen remodeling with carpet, tile, or other flooring. Our approach covers every step to ensure durability in high-use areas.
What is your typical timeline and arrival window for installations?
We provide scheduling flexibility, including options for next-day service when materials are ready, as shown in past projects completed on one day's notice. Our team arrives within agreed windows to start with preparations like padding and subfloor checks. Most standard jobs wrap up in one day, depending on the scope.
What does Carpet Exchange do with debris and cleanup after installation?
We remove and dispose of all old flooring, excess materials, and debris generated during the job to leave your space clean. Our process includes trimming edges and tucking them neatly, followed by a thorough cleanup. This ensures your home is ready for immediate use without leftover mess.
Why is your professional carpet installation better than DIY?
Our method uses specialized tools like power stretchers for wrinkle-free, taut fitting that prevents buckling and extends carpet life, unlike DIY attempts that often lead to gaps or poor seams. We handle precise cutting on-site in controlled conditions to avoid damage from weather or improper handling. Professionals ensure subfloor prep, padding installation, and secure seams for safety and longevity that homeowners can't replicate without experience.
