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PuroClean Disaster Restoration of Charleston in North Charleston, South Carolina
461 Jessen Lane, North Charleston, SC, 29492 Photos
Services Offered
Highlights from the Business
About PuroClean Disaster Restoration of Charleston
At PuroClean Disaster Restoration of Charleston, based at 461 Jessen Ln, Ste D in North Charleston, SC 29492, we tackle water damage head-on with 24/7 response for leaks, floods, and more across the Charleston area. Our team arrives fast to dry out spaces, prevent mold, and coordinate with insurance so you can move forward without the chaos. We’ve guided countless locals through these humid-south messes every step of the way.
Top Highlights From Customer Reviews
PuroClean delivers prompt, professional water damage restoration. The team is efficient, knowledgeable, and helpful throughout the entire process, including working with insurance. Technicians are considerate of personal belongings and maintain high cleaning standards. Customers highly recommend their services.
Top Reviews
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Cornelius Sanders
4 months agoDereck and Matt are a cut above. These guys are fast, efficient, and just flat out kind. They came through and saved me when I was in a tough spot. They never once said this is more than they could handle. I'm recommending these guys to any and everyone who even thinks they need these services -
Michelle Collins
1 year agoFrom that first moment we made the call, PuroClean has been with us every step of the way. Dealing with water loss in your home is extremely overwhelming, especially in the humid south. Add in a major holiday weekend, and that becomes a recipe for disaster!! However, each PuroClean technician we worked with, in person, or on the phone, took the time to walk us through the entire process. Derek, Ryan, Gene, and Joshua, are extremely professional, knowledgeable, and friendly. They took the time to answer my many, many questions and made recommendations based on their experience working with water loss like ours. Though, the biggest impact they made was their genuine care for me, my family, our home, and even our dog Bella!! -
Louise Love
1 year agoSuper great to work with. They were there right after my call. Very nice and professional. I hope I don't have to use them again but they would be my first call if I had a water leak again -
Corey Colman
1 year agoVery skilled, detailed and caring. Thorough and responsive, cared about the overall quality of completion. Deals with insurance directly to make sure the total cost is covered. Well done, thank you for making my home safe again. -
Debby Stephenson
1 year agoIf circumstances dictate that you need a Mitigation Company I HIGHLY recommend PuroClean! Ryan, Josh, Derek & Gene were professional , timely and very considerate with all my personal belongings ------they cleaned up all dust and debris before leaving. The office staff Michelle & Meghan were on the ball and kept everyone including my Insurance adjuster informed of what was needed and what was completed. Everyone at PUROCLEAN WAS exceptional!!!"
Neighborhoods
- Charleston
- Hanahan
- Goose Creek
- Mount Pleasant
- Summerville
- Ladson
- Daniel Island
- James Island
- Sullivans Island
- Johns Island
- Awendaw
- Hollywood
Extra Info
Features
- Water Damage Specialist
- Fire Damage Service
- Fast, Efficient Service
- Professional and Kind
- Emergency Response
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does PuroClean Disaster Restoration of Charleston determine pricing for water damage restoration?
We assess the extent of water damage, including affected areas and moisture levels, to provide a detailed quote after our initial inspection. An upfront fee of $195 applies for the assessment, which we refund if you proceed with our services. This approach ensures transparent costs tailored to your specific leak, flood, or crawl space situation.
Are you licensed and insured for water and fire damage restoration?
PuroClean Disaster Restoration of Charleston holds the necessary licensing and insurance required for property restoration work in the Charleston area. Our certification covers water damage remediation, fire damage services, and mold prevention tasks. Homeowners can verify our credentials through state licensing boards or by contacting us directly for documentation.
Does PuroClean Disaster Restoration of Charleston handle sewer pipe leaks in crawl spaces and attic pipe bursts?
We specialize in water damage from leaks, floods, sewer pipes in crawl spaces, and attic bursts, arriving to dry out areas and remove damaged materials like drywall. Our process includes exposed studs and thorough drying to prevent mold growth in humid conditions. We also manage fire damage restoration alongside these water-related tasks.
What is your typical response time and arrival window for emergencies?
We offer 24/7 emergency response, arriving quickly to your Charleston-area property regardless of the time. Expect our team within hours of your call to begin assessment and drying. Scheduling follows your needs, with clear updates on timelines for drying, repairs, and insurance coordination.
How does PuroClean Disaster Restoration of Charleston handle cleanup and debris after water damage remediation?
We remove saturated materials such as drywall and debris from affected rooms, then dry and treat the space to inhibit mold. Our team leaves your property secure, with waste properly disposed of according to local regulations. You receive guidance on next steps, including any temporary protections until full repairs.
Why is your professional water damage restoration safer than attempting DIY fixes?
Professional equipment detects hidden moisture and dries structures thoroughly, preventing mold that DIY methods often miss in humid climates. We coordinate with insurance from the start, avoiding coverage issues from improper handling. Our trained teams manage safety risks like electrical hazards and structural weakening that homeowners cannot address alone.
