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Gksquad in Columbia, South Carolina
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Services Offered
Highlights from the Business
About Gksquad
We’re Gksquad, serving Columbia, SC with electrical expertise that keeps homes and businesses running smoothly. From residential repairs to system upgrades, we handle the work with straightforward communication and solutions that actually stick, because we know your time matters more than delays.
Top Highlights From Customer Reviews
Geek Squad provides helpful assistance and explanations, with punctual appointments. Team members are patient and address issues with technical skill. Some locations offer excellent service experiences. They fixed a laptop and offer technical support.
Top Reviews
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Melonie Gale
1 year agoIt was good. Just wish I could have picked my beats up before leaving SC to head back to Georgia. -
Tim
2 years agoThere is a lot of horse play occurring here, but they seem to get the job done. -
Edward Taylor
2 years agoMy experience at the Geek Squad location was overall fine. The agent who helped me was friendly and helpful, even though he didn't have a name tag. He explained what they needed and what the service would entail for my iPhone screen replacement, which I had requested through Apple support. However, things went downhill from there. After filing the necessary paperwork, the agent told me he needed to speak with the technicians to see what an estimated repair time would be as there was one phone in for repair ahead of me. After a few minutes, he came back with bad news: the technicians wouldn't be able to begin repairing my phone until later that evening or first thing the next morning. I could see that he felt bad delivering the news. The reason for the delay is very frustrating. The two on-site technicians only had one tool set to share between them, and the current phone they were working on was giving them trouble. I told the agent I understood and was willing to leave my phone with them for the repair, but I was livid that Geek Squad couldn't provide the necessary number of tools for their technicians to work efficiently. Having to wait nearly a day for a 15-minute repair is unacceptable. In this day and age, where cell phones are a requirement, such delays are extremely inconvenient, especially for people who work from home or have on-call jobs, like myself. While I appreciated the agent's professionalism and honesty, the experience left a bad impression on me as a first-time customer, and I won't be returning for service at this location. -
Shiver Heritage Society SC (Congaree Cypress Group SC)
2 years ago -
janie fair
2 years agoI took my computer to Best Buy Spring Valley Store on 8/4/2023. A very courteous, but untrained member of the Geek Squad took my computer in. He was clueless. No repairs were done.
Neighborhoods
- Dentsville
- Forest Acres
- Cayce
- West Columbia
- Arcadia Lakes
- Irmo
- Oak Grove
- Seven Oaks
- Springdale
- Lexington
- Red Bank
- Lugoff
Extra Info
Features
- Electronics Repair Services
- Courteous Team Members
- Helpful and Patient
- Cell Phone Repair
- Electrician Services
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Gksquad offer free estimates for electrical work in Columbia, SC?
We provide free estimates for electrical repairs, system upgrades, and other services to help you understand costs upfront. Pricing is determined by the scope of the job, such as diagnostic scans of electrical panels or wiring installations, materials needed, and time required. This approach ensures transparent quotes without hidden fees, allowing you to plan effectively.
Are you licensed and insured for electrician services?
Gksquad holds all necessary licensing and insurance required for electrical work in Columbia, SC. Our team follows local codes to ensure safe installations like panel upgrades and exterior wiring. Homeowners can verify credentials upon request to confirm compliance and protection for your property.
Does Gksquad handle electrical panel diagnostics and security camera installations?
We perform thermal scans on electrical panels to detect heat signatures indicating potential issues, along with installations for security cameras and exterior components. Our services also cover interior wiring, panel work, and electronics repairs as needed. These tasks ensure your home's electrical system runs safely and efficiently.
What should I expect for scheduling and arrival times?
Gksquad schedules jobs with clear arrival windows to respect your time, typically providing options that fit your availability. We aim for prompt service on repairs and upgrades, communicating any adjustments upfront. This minimizes delays, so you know exactly when our team will arrive in Columbia, SC.
How does Gksquad handle cleanup after electrical jobs?
We clean up all debris from wiring, panel installations, and repair work, leaving your home as we found it or better. This includes removing old materials and ensuring work areas are tidy post-job. Proper cleanup protects your space and makes the process hassle-free for homeowners.
Why is it safer to hire you instead of doing electrical work as a DIY project?
Our professional approach uses tools like thermal imaging for accurate diagnostics, preventing hazards that DIY attempts often miss. We adhere to safety codes for tasks like panel upgrades and exterior installations, reducing risks of shocks, fires, or code violations. Homeowners avoid costly mistakes by relying on trained electricians for reliable, lasting results.