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PuroClean of Lancaster in Lancaster, Pennsylvania
800 New Holland Avenue, Lancaster, PA, 17602 Photos
Services Offered
Highlights from the Business
About PuroClean of Lancaster
At PuroClean of Lancaster, located at 800 New Holland Ave Suite #216 in Lancaster, PA 17602, we specialize in water damage restoration, tackling floods, leaks, and more with our IICRC-certified team. We assess damage quickly, handle insurance details, and restore homes and businesses around the clock. Count on us to get things dry and back to normal fast.
Top Highlights From Customer Reviews
PuroClean of Lancaster provides prompt, professional remediation services, specializing in water and mold damage. The team is communicative, thorough, and respectful, offering clear explanations and working effectively with insurance. Customers praise their efficiency, fair pricing, and commitment to meeting expectations.
Top Reviews
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Ryan Master
1 month agoHad these guys out to take care of a mold/ moisture issue in our basement crawl space. The crew was the most professional group I have ever worked with. Very respectful, polite and thorough. Educated me and communicated with me every step of the way. These guys went above and beyond handling every little detail. Highly recommend. -
Karisa Amaro
1 month agoPuroClean was great to work with! They were polite, on time and explained everything they were doing clearly! Will definitely recommend!! -
Karen Spruill
1 month agoThe team from PuroClean were FANTASTIC. We had a waterfall coming out of our ceiling on a Friday night before leaving our house. We called PuroClean and they were out at our house on Saturday morning and had everything set up and drying before lunch time. The men were so nice, answered all our questions and helped us navigate with our insurance adjuster. I would recommend them ANYTIME!!! -
Nicole Kazmierczak
5 months agoI have had two experiences recently with PuroClean of Lancaster. The first being at my mother's house in which a water line came loose while she was out of town and flooded the entire main floor of her home and her basement. PuroClean was there daily checking on the progress of the house dry out. They were always very easy to reach and communicate with. They were on top of everything. When they said something would be done, it was done when they said it would be and as expected. My mother had recently been through another traumatic experience only a few months before her house flooded and the PuroClean team was extremely understanding and compassionate towards her. For a company that sees these tragedies on a regular basis they certainly made my mother feel like she was their number one priority and they were very empathetic. The second experience was with my own home. We had been getting water in our basement during heavy rains and thought we had done a good job cleaning up the water but then noticed damaged to the drywall in the finished section of the basement. PuroClean came out not once, but twice to ensure they evaluated the space appropriately and were providing the correct guidance. My mother's house was covered by insurance, ours was not. PuroClean's prices were extremely reasonable. They are incredibly thorough, efficient, and prompt. The quality of their work and the work of those they contract with is truly unmatched. Additionally, I have never met a more professional and respectful group. Each time I met with them I was amazed at their level of professionalism. I would absolutely recommend this group to anyone in need of services such as theirs. I cannot say enough good things about this group. -
Ted Gallagher
6 months agoGreat service, the entire team is top notch. From Roger to Jeremy, Ali, Kyle and Dylin. Great communicators!
Neighborhoods
- East Petersburg
- Lititz
- Millersville
- Mountville
- Landisville
- Rothsville
- Willow Street
- Brownstown
- Leola
- Akron
- Manheim
- Strasburg
Extra Info
Features
- Water & Fire Experts
- Prompt and Courteous Service
- Clear, Informative Guidance
- Quality Remediation & Restoration
- Knowledgeable and Kind Team
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does PuroClean of Lancaster determine pricing for water damage restoration?
We assess the extent of water damage through a thorough inspection to create a detailed estimate tailored to your situation. Factors like the affected area size, water category, and necessary equipment usage influence the final cost. Our team also coordinates with your insurance company to streamline claims and minimize your out-of-pocket expenses.
Are you licensed and insured for water damage and fire restoration services?
PuroClean of Lancaster employs an IICRC-certified team trained to industry standards for water damage restoration, fire damage services, and building inspections. Our professionals carry proper licensing and insurance to protect both your property and our workers during every job. This certification ensures we follow proven protocols for safe and effective remediation.
Does PuroClean of Lancaster handle flooded basements and carpet removal from water damage?
We specialize in water damage restoration for flooded basements, including removing wet carpet and padding to prevent mold growth. Our services extend to setting up air movers, dehumidifiers, and performing disinfection after cleanup. We also manage fire damage and building inspections as needed to address the full scope of property issues.
What is your typical timeline and arrival window for emergency water damage calls?
We provide 24/7 availability and respond quickly to assess damage right away, often setting up drying equipment on the same day. The full restoration timeline depends on damage severity but typically involves initial drying in 3-5 days followed by any necessary repairs. Expect clear communication on scheduling so you know when our team will arrive at your property.
How does PuroClean of Lancaster handle cleanup and debris removal after water damage restoration?
We remove all damaged materials like wet drywall, carpet, and padding from the site during remediation. Our process includes disinfecting surfaces and ensuring the area is dry before we leave, with all waste properly disposed of. This leaves your home or business clean and ready for any rebuild phase.
Why is your professional water damage restoration approach safer than attempting DIY?
PuroClean of Lancaster uses IICRC-certified methods and specialized equipment like dehumidifiers and air movers to fully extract moisture and prevent hidden mold growth that DIY efforts often miss. Our experts identify water categories and structural risks during inspection, avoiding health hazards from improper handling. Professionals also manage insurance details accurately, reducing long-term costs compared to incomplete amateur fixes.
