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Custom Comfort Heating & Air Conditioning LLC logo - Professional HVAC Contractor in Salem, OR
Unverified Electrical & HVAC

Custom Comfort Heating & Air Conditioning LLC in Salem, Oregon

5/5 (9 Reviews)
pin icon 4418 Hartis Grove Church Road, Salem, OR, 97302
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Highlights from the Business

Quality Assurance
Family
Independantly Owned
Rated
5 Star Customer Service

About Custom Comfort Heating & Air Conditioning LLC

We’re Custom Comfort Heating & Air Conditioning LLC, serving Indian Trail and the Salem area with HVAC sales, installation, and service expertise centered on York and Coleman systems. Our technicians handle everything from equipment installation to maintenance contracts, ensuring your home stays comfortable year-round while maximizing energy efficiency.

Top Highlights From Customer Reviews

This HVAC company is known for prompt, responsive service and reasonable prices. Technicians are experienced, honest, and efficient, often exceeding expectations for timeliness and cost. They provide thorough service, including cleanup, and have earned long-term customer loyalty.

AI-Generated Review Summary

Top Reviews

  • R

    Rosalie W.

    9 years ago
    They were very good at responding. We have a home warranty and they couldn't come for 2 days, so we called this company because our air was out. They were pretty experienced and reasonable.
  • M

    Mike M.

    9 years ago
    Fine. There were no problem. I was pleased with their work.
  • E

    ELIZABETH M.

    11 years ago
    Called Ryan on a Friday morning because my AC unit wasn't cooling. He had Jason out by 1pm and he couldn't have been nicer or more honest. He fixed the problem and the price ended up being 3/4 less than what I had paid in the past. Such a great experience, I will always call on them and refer them to anyone in need of good, honest service!
  • K

    Kim B.

    13 years ago
    They showed up early, worked efficiently till the problem was fixed. When they said they would be there, they were there. Time, cost, reliability and efficiency are very important to us and they far exceeded our expectations.
  • W

    Wayne B.

    13 years ago
    They did all this in one day. They cleaned up everything. Ryan and Brandon were great they did an incredible job. They will be my first call whenever I have any HVAC issues.

Neighborhoods

  • Keizer
  • Turner
  • Four Corners
  • Hayesville
  • Brooks
  • Aumsville
  • Sublimity
  • Stayton
  • Independence
  • Jefferson
  • Rickreall
  • Eola

Extra Info

Features

  • Experienced HVAC Contractor
  • Fast Response Times
  • Honest and Reliable
  • Efficient and Professional
  • Quality Workmanship

Social Media

Accepted Payment Methods

  • credit card
  • debit card
  • cash
  • bank transfer

FAQ

How does Custom Comfort Heating & Air Conditioning LLC determine pricing for HVAC services?

We base pricing on the specific needs of your HVAC system, including parts, labor, and any required materials for repairs or installations. Custom quotes ensure transparency by itemizing costs upfront, helping you understand exactly what you're paying for. This approach accounts for factors like equipment type and job complexity to provide fair value.

Are you licensed and insured for HVAC work?

Custom Comfort Heating & Air Conditioning LLC carries the necessary licensing, bonding, and insurance required for HVAC services in our service areas. Our technicians also hold EPA 608 certification for handling refrigerants safely. These credentials protect your home and ensure compliance with local regulations.

Does Custom Comfort Heating & Air Conditioning LLC handle York and Coleman HVAC system installations and maintenance?

We specialize in sales, installation, and service of York and Coleman HVAC systems for homes in Indian Trail and the Salem area. Our technicians perform complete installations, routine maintenance, and repairs to keep systems running efficiently. Maintenance contracts help maximize energy savings and year-round comfort.

What should I expect for scheduling and arrival times with you?

We respond quickly to service calls and aim to arrive within the promised window, often on the same day for urgent issues like AC failures. Technicians show up when scheduled, sometimes even early, and complete work efficiently without unnecessary delays. Clear communication helps set realistic timelines from the initial contact.

What happens to debris and cleanup after Custom Comfort Heating & Air Conditioning LLC completes a job?

We clean up all debris and materials from the work area, leaving your home as we found it or better. This includes removing old parts and ensuring no mess remains after installations or repairs. Proper cleanup protects your property and makes the process hassle-free for you.

Why is hiring you for HVAC repairs safer and better than attempting DIY fixes?

Our experienced technicians use proper tools and follow industry standards to diagnose and fix issues accurately, avoiding risks like electrical hazards or refrigerant mishandling. DIY attempts often lead to improper repairs that reduce efficiency or cause bigger problems later. Professional service ensures safety, longevity, and optimal performance for your system.

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Location & Hours

Service Area:

Serving Salem, OR & Surrounding Areas
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

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