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Five Star Heating & Cooling Group in Dayton, Ohio
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Services Offered
Highlights from the Business
About Five Star Heating & Cooling Group
We’re Five Star Heating & Cooling Group in Dayton, and we handle everything from system installation to emergency repairs and seasonal maintenance. Our technicians specialize in keeping your home comfortable year-round through proper equipment installation, duct work, and smart thermostat integration.
Top Highlights From Customer Reviews
Five Star provides thorough, professional HVAC service, including AC and hot water tank installation. Technicians are pleasant and knowledgeable. Customers appreciate the detailed explanations of completed work and the company's responsiveness to concerns.
Top Reviews
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Debbie Runyan
4 weeks agoRichard was awesome! He deserves a bonus or nice dinner for being able to lift the old water heater by himself. Super pleasant and walked me through the repair. Thanks for being so accommodating. -
Debra Trinkle
4 weeks agoThe Team showed up on time, Very polite and respectfully. They took the time to lay down drop clothes to protect floors and cleaned everything up. They walked us thru everything . Great working with them. -
Joseph Huber
4 weeks agoFantastic experience with Five Star Home Services. From the first call, everything was smooth and professional. They answered the phone right away, scheduled us quickly, and had a technician out the same day. What really stood out was the communication. They confirmed the appointment, sent arrival updates, and even texted a photo of the technician ahead of time so we knew exactly who was coming. Small details like that go a long way. The tech was knowledgeable, professional, and took the time to explain everything clearly. Pricing was fair and transparent, and the whole process was easy from start to finish. -
Doug Phillips
4 weeks agoUpdated Review 3/6/2026 Today Five Star came and replaced our furnace. The techs were prompt, completed the installation, ran numerous checks to ensure the unit was operating properly, explained thoroughly everything they were doing and cleaned up after themselves. The also took away the old unit at no extra cost. Five Star and their employees are exceptional to deal with! I don't regret calling them at all. Definitely a very professional company and employees. Thank you Five Star! Five Star was excellent to deal with. Brandon was a pleasure and very knowledgeable! Unfortunately we have to replace our furnace, but we're having them do that work as well. They'll be installing next day and will update my review; however, I have nothing but a positive experience with Five Star and Brandon so far. -
Buddy McMullen
4 weeks agoChad Dzierwa with 5 Star Home Services was incredible. The entire experience was such a stress relief for me and my family. Walking into the basement to find water coming up through cracks and a full sump was a real anxiety bomb. But one call to 5 star and they came out after only an hour wait, replaced my sump, and cleaned up, all within an hour. Will recommend their service to all my friends and family who have home utility emergencies.
Neighborhoods
- Kettering
- Riverside
- Oakwood
- Beavercreek
- Fairborn
- Vandalia
- Huber Heights
- Miamisburg
- Centerville
- Springboro
- Bellbrook
- Trotwood
Extra Info
Features
- Professional, thorough service
- Experienced HVAC Technicians
- Reliable Plumbing Services
- Quality Electrical Work
- Pleasant Service Technicians
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Five Star Heating & Cooling Group offer free estimates for HVAC services?
We provide free, detailed estimates for HVAC installations, repairs, and maintenance to help you understand costs upfront. Pricing depends on factors like your home's size, the scope of work such as ductwork or smart thermostat integration, and any necessary equipment. This allows you to compare options without commitment and plan your budget effectively.
Are you licensed and insured for HVAC, plumbing, and electrical work?
Five Star Heating & Cooling Group carries all required licensing, bonding, and insurance, including workers' compensation and general liability, to protect your property during service. Our technicians meet state and local standards for handling HVAC systems, plumbing like hot water tank installations, and electrical components. You can request proof of these credentials before we start any job.
Does Five Star Heating & Cooling Group handle duct work and smart thermostat integration?
We specialize in duct work design, repairs, and modifications to ensure proper airflow and system efficiency in your home. Our team also integrates smart thermostats for better temperature control and energy savings year-round. These services complement our full HVAC installations and seasonal maintenance to keep your indoor comfort optimized.
What should I expect for arrival times and timelines with your services?
We arrive within scheduled windows and communicate any delays promptly, with technicians showing up on time as noted in customer experiences. Installation or repair timelines vary by job complexity, such as a furnace tune-up taking a few hours or a full system install spanning one to two days. We set clear expectations upfront, including protection for your home during the work.
Does Five Star Heating & Cooling Group clean up after HVAC installations and repairs?
We leave your home clean and tidy after every job, removing all debris, old equipment, and waste from installations or repairs like furnace tune-ups. Our technicians use drop cloths and shoe covers to protect floors and furnishings during the process. This ensures you can enjoy your space immediately without handling cleanup yourself.
Why is hiring you safer and better than attempting HVAC repairs as a DIY project?
Professional HVAC work requires specialized tools, knowledge of refrigerant handling, electrical safety, and duct system testing that DIY efforts often lack, risking inefficiency or hazards. Our approach includes thorough inspections, proper sizing, and verification testing to ensure systems run safely and last longer. Homeowners avoid common pitfalls like improper installations that lead to higher energy bills or breakdowns.