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NEO in Cleveland, Ohio
Cleveland, OH Photos
Services Offered
Highlights from the Business
About NEO
We’re NEO, an HVAC contractor serving Cleveland, OH with expertise in furnace repair, AC installation, and heating system maintenance. Our team diagnoses and fixes common issues like heat loss and system noise, delivering transparent pricing and same-day service when you need it most.
Top Highlights From Customer Reviews
This business employs knowledgeable professionals.
Top Reviews
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Nicholas Cool
7 years agoGreat knowledgeable people
Neighborhoods
- Lakewood
- Brooklyn
- Parma
- Shaker Heights
- Euclid
- Garfield Heights
- Maple Heights
- Lyndhurst
- South Euclid
- Richmond Heights
- Independence
- Beachwood
Extra Info
Features
- HVAC Experts
- Knowledgeable Professionals
- Locally Owned
- Quality Service
- Cleveland, OH Based
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does NEO determine pricing for HVAC repairs and installations?
We provide transparent, itemized estimates that break down equipment costs, labor, permits, and any additional materials needed for your project. Our pricing is based on a thorough evaluation of your system and home, including factors like square footage, ductwork condition, and the specific work required. We're happy to discuss what's included in your estimate and answer questions about any line items before you decide to move forward.
Are you licensed and insured to work on my heating and cooling system?
NEO maintains proper licensing and insurance coverage to protect both your home and our team during service calls and installations. We comply with all state and local requirements for HVAC work in Cleveland, OH, and our technicians are trained to handle everything from furnace repairs to AC installations safely and to code.
Does NEO handle both residential and commercial HVAC work?
Yes, we serve both residential and commercial customers in the Cleveland area. Our experience includes furnace repair, AC installation, and heating system maintenance for homes, as well as commercial applications like rooftop AC units and kitchen hood installations. Whether you need same-day furnace repair at your house or system service at your business, our team has the expertise to help.
What should I expect for scheduling and how quickly can you arrive?
NEO offers same-day service when you need it most, so we can often address urgent heating and cooling issues quickly. When you contact us, we'll discuss your availability and the nature of the work to schedule a convenient appointment. We'll give you clear expectations about arrival windows and let you know if any permits or inspections might affect the timeline.
How does NEO handle cleanup and waste removal after installation or repair?
We take responsibility for leaving your home clean and safe after completing any work. Our team removes debris and waste materials generated during the job, and we use protective coverings to keep your space protected during the service. You can expect your home to be restored to its original condition once we're finished.
Why should I hire a professional instead of attempting HVAC work myself?
HVAC systems are complex and require specialized knowledge to diagnose correctly and install safely. Improper installation or repair can reduce efficiency, shorten equipment life, increase utility bills, and even create safety hazards. Our technicians perform proper load calculations to size equipment correctly, inspect ductwork and airflow, verify refrigerant charge, and follow industry standards that ensure your system performs reliably for years to come.
