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Southeast Custom Homes in Wilmington, North Carolina
126 North Cardinal Drive, Wilmington, NC, 28405 Photos
Services Offered
Highlights from the Business
About Southeast Custom Homes
At Southeast Custom Homes in Wilmington, NC, at 126 N Cardinal Dr, we handle handyman tasks with the same precision our custom home builds demand. From repairs around the house to custom touches that fit your space perfectly, we keep your Wilmington-area property running smoothly. Our local know-how means we tackle jobs big and small without the hassle.
Top Highlights From Customer Reviews
This builder apparently does not honor their one-year warranty, even when multiple homes in the same area have similar issues. Partial repairs may be framed as gifts, and questioning the warranty can result in denied service.
Top Reviews
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Lisa S.
11 years agoBuyer Beware - This builder does not stand behind their product. The partial repairs done a week ago "we're a gift" according to the owner Chaz. 3 other homes in my cul-de-sac, that have all been sold in the last year, also had issues. I dared to question the one year warranty and in turn he said we will not fix it! Yet he was kind enough to leave me a copy of their warranty book last week...so now I have two worthless copies. Just a couple of examples we have come across in the 3 months of living there: 2nd day in the home the lights flickered a couple of times and then didn't work in all but 1 bedroom. The contractor said he would be out with 48 hours. My kids were scared to sleep in their own rooms. The foreman was mad we bothered him that night and I had to call Chaz in the morning to get him to understand the safety issue with kids being in the home with potential electrical issues...at that point it was fixed that day. Ceiling pops in bathrooms after living in a home for a couple of months is not considered a structural issue. Even though in one of the bathrooms the ceiling pops are causing water stains and the paint is chipping on the ceiling from the exposure of steam from the shower.... seems like a design flaw and red flag of a structural issue in the making! The light above the shower has the same issue with nail pops and a water stain ring around the whole light - again not a builder issue.... Rust coming from nails on the porch railings that are exposed because they were not sealed properly are also not an issue - oh I am sorry putting caulk in the holes and not painting them was the fix to that problem. I have rust running down the handrails from those semi-chalked holes every time it rains! Guess I should of done the home inspection in the rain. In under a week, one of the ceiling repairs already popped and the paint is cracking again. Although he admits they didn't treat the area when fixing it last week. Instead they put several coats of paint over the spots they repaired. He said the ceiling needs to be treated and sealed with Kilz....so why didn't they do that? Oh that's right the repairs were "a gift". Clearly there is an issue but maybe my ceiling would have to fall in before they would consider that! The nail holes in the door frames were not filled properly and sanded before being painted in some of the rooms but that is not their problem either. - oh but they did fix the overcut on the door frame by the tub and used a different shade of paint..so now my door frame is 2 different colors! "thanks for the gift". My bathroom sink in the master is separating from the wall... but I guess that is to be expected in a brand new house too! In addition - this makes my skin crawl - there were roaches living in the stone on the front of my porch.... luckily we naturally had someone spray the house and exterior when we first moved in and they uncovered this fact when spraying....another gift? I wasn't born yesterday and this isn't my first new home. I do understand a house settles and will shift over time...but we have only lived in our home for 3 months and 10 days. The issues were first brought up a month ago to the foreman on site at another home they are currently building....but that got us nowhere. What good is a warranty that doesn't cover the house? I bought a brand new home from Bill Clark 11 years ago and it had a 10 year warranty. I only had to call 1 time in 10 years. That was 6 years into owning the home and the issue was taken care of no questions asked. If I hadn't already put extra money into this home...it would be on the market for sale! Then I could buy a QUALITY home from a reputable builder that would stand behind their homes! If you choose to buy a home from this builder you will need to look at every inch of the house and point out EVERY possible issue you see with the home - the 1 year warranty is a sham and doesn't mean anything. Make sure your bathroom ceilings are treated with Kilz because any issue after closing is not their problem. Buying one of their homes comes with the same guarantee as buying a previously lived in home. You would think spending money on a brand new home would mean you are buying something of quality - I have just been proven wrong! How can you consider it quality when you don't stand behind your own work?
Neighborhoods
- Wrightsville Beach
- Kings Grant
- Ogden
- Seagate
- Carolina Beach
- Silver Lake
- Leland
- Navassa
- Winnabow
- Belville
- Kure Beach
- Hightsville
Extra Info
Features
- Handyman Services
- Locally Owned
- Wilmington, NC
- Customer service
- Quality Workmanship
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Southeast Custom Homes determine pricing for handyman tasks?
We assess the scope of each handyman task, including materials and time required, to provide a clear quote upfront. Free estimates are available after discussing your project details over the phone or in person. This approach ensures you understand the full cost before any work begins, covering repairs or custom touches around your Wilmington-area home.
Are you licensed and insured for handyman services?
Southeast Custom Homes carries full insurance to protect your property during handyman work. Our team follows local regulations for all tasks, from house repairs to custom installations. Homeowners can request proof of coverage before scheduling to confirm everything meets safety standards.
Does Southeast Custom Homes handle custom dock building or repairs like those in your photos?
We manage handyman tasks such as building and repairing wooden docks and gazebos, drawing on our custom home expertise for precise results. These projects fit our scope for Wilmington-area properties, ensuring sturdy construction that matches your space. Photos of our completed docks demonstrate the quality of fit and finish we deliver.
What is your typical timeline and arrival window for handyman jobs?
We schedule handyman services with agreed arrival windows, usually within a 2-hour block, and complete most small to medium tasks in one day. Larger projects like dock repairs may span a few days based on weather and complexity. Clear communication keeps you updated on progress and any adjustments needed.
What does Southeast Custom Homes do with debris and cleanup after handyman work?
We remove all waste and debris from handyman projects, leaving your property clean and tidy. This includes hauling away scraps from repairs or custom builds like docks. You can expect your space to be swept and organized upon completion, minimizing any disruption to your daily routine.
Why is hiring you for handyman tasks safer and better than doing DIY?
Our professional approach uses proven techniques and tools for tasks like dock building or house repairs, avoiding common DIY errors that lead to injuries or structural issues. We account for local Wilmington conditions, such as water exposure, ensuring lasting results without the risks of improper materials or methods. This saves homeowners time, prevents costly fixes, and maintains property safety standards.
