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Steam Giant in Raleigh, North Carolina
Raleigh, NC, 27612 Photos
Services Offered
Highlights from the Business
About Steam Giant
At Steam Giant in Raleigh, NC, we tackle tough carpet challenges like pet stains, vomit, urine odors, and sticky residues with steam cleaning and citrus-based treatments. Our team shows up on time, works fast to restore freshness, and follows up until it’s perfect. Homeowners count on us for rugs and stairs that look and smell new.
Top Highlights From Customer Reviews
Steam Giant provides prompt, effective carpet and rug cleaning with excellent customer service. Mike and Eddie tackle tough stains, including pet messes and adhesives, and offer helpful maintenance tips. They are responsive, professional, and dedicated to resolving issues, ensuring customer satisfaction.
Top Reviews
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Kat Youngblood
1 month agoWe had Mike come and clean our carpets which had so much cat vomit and lots of stains, thanks to him we will definitely be getting our deposit back! He did it in like 30 minutes too! 100000% would recommend. -
Erica
6 months agoSteam Giant cleaned my rug and area rugs today. They arrived at scheduled time. Both were respectful. My carpets look good and smell good. Will recommend to family & friends. Good job !! See you in about 6-8 months. -
Donna Gingerella
9 months agoFantastic service and results. Great work ethic. Very reasonable. We had some real tough carpet urine stains and smell and Michael came back, at no extra cost, until the issue was totally resolved. Highly recommend. He also steam cleaned a mattress and did a great job. -
Emma Kirkpatrick
10 months agoMike and Eddie did a fantastic job cleaning the carpets and rug in our new home. They took the time to figure out some problem areas and made everything look and smell as good as new. Plus, they were both kind, genuine, and extremely helpful. All of our communications were thorough and responsive, and everything was cost effective as well. There is no one I would trust or recommend more than Steam Giant! -
Callie Carlson
1 year agoEddie came by today to clean our carpets and was INCREDIBLE. Not only was he beyond kind and professional, he also shared some really helpful tips on carpet maintenance. We love supporting a local business - I would recommend Steam Giant to anyone looking for a quality, local service! Sorry, Stanley!
Neighborhoods
- Cary
- Garner
- Apex
- Morrisville
- Wake Forest
- Clayton
- Knightdale
- Rolesville
- Wendell
- Zebulon
- Holly Springs
- Willow Spring
Extra Info
Features
- Stain & Odor Removal
- Fast, Effective Cleaning
- Respectful Professionals
- Guaranteed Satisfaction
- Reliable, On-Time Service
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Steam Giant determine pricing for carpet cleaning services?
We base pricing on factors like the number of rooms or square footage, level of soil and stains, and any add-ons such as upholstery or stair cleaning. Custom quotes ensure you pay only for the work needed without hidden fees. Contact us for a free estimate tailored to your home.
Are you licensed and insured for carpet cleaning work?
Steam Giant carries full licensing and insurance to protect your home and our team during every job. Homeowners can verify our credentials through standard industry checks or by asking our technicians on arrival. This setup gives peace of mind for all services from carpets to upholstery.
Does Steam Giant handle tough pet stains and sticky residues on carpets and stairs?
We specialize in removing pet stains, vomit, urine odors, and sticky residues like mover's adhesive using steam cleaning and citrus-based treatments. Our process targets problem areas on carpets, rugs, stairs, and upholstery to restore them fully. Technicians assess each spot to apply the right approach for lasting results.
What should I expect for arrival time and how long does carpet cleaning take?
We arrive at the scheduled time with a defined window, often completing standard jobs quickly such as in 30 minutes for heavily stained areas. Timelines vary by home size and condition, but our truck-mounted equipment speeds up the process. Schedule flexibly to fit your needs while minimizing disruption.
How does Steam Giant handle cleanup and leave the home after service?
Our powerful truck-mounted extraction removes dirt, moisture, and waste effectively, leaving carpets with visible clean lines and no residue behind. We tidy any moved items and ensure floors dry promptly for immediate use. Follow-up visits resolve any remaining issues at no extra cost until satisfied.
Why is your steam cleaning method better and safer than DIY carpet cleaning?
Professional steam cleaning with truck-mounted units penetrates deep to extract tough stains like urine and vomit, unlike rental machines that leave soaps and dirt residues attracting more soil. Citrus treatments handle sticky spots without damaging fibers, and we avoid over-wetting for faster drying. This thorough approach extends carpet life compared to DIY efforts that often resoil quickly.
