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Reliable Heating and Air in Knightdale, North Carolina
530 Hinton Pond Road, Knightdale, NC, 27545 Photos
Services Offered
Highlights from the Business
About Reliable Heating and Air
At Reliable Heating and Air in Knightdale, NC, on Hinton Pond Rd, we handle HVAC installations, repairs, maintenance, and upgrades like whole house humidifiers with hands-on techs who explain options clearly. When issues pop up post-install, our team jumps in fast to sort them out thoroughly. Folks appreciate our straightforward approach from initial consult through to follow-up service.
Top Highlights From Customer Reviews
Reliable Heating & Air provides knowledgeable and efficient HVAC services. Technicians like Antonio, Juan, Caleb, and Ron are professional, thorough, and explain issues clearly. They diagnose problems quickly, offer helpful recommendations, and ensure systems are working properly. Customers appreciate the prompt responses and accommodating service.
Top Reviews
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Keisha Smith
6 months agoWe signed up for the maintenance package because we didn't know units needed maintenance and we noticed a drop in efficiency. We sent a message on Street Fair on Sunday night and heard back Monday morning. We scheduled for the same day, the techs were early, very low key, got everything cleaned up and offered some suggestions to increase efficiency. There was no pressure or "upsell" to do anything, and the workers (we had Chris and another person whose name I don't remember) were great and very professional. So glad we found these guys! -
Patrick Splane
7 months agoCompany was very communicative. The tech, Gerardo, was courteous and knowledgeable. -
Susan Ferdon
7 months agoJuan responded quickly when my unit stopped producing heat. He identified the problem, fixed it, and thoroughly explained everything he did. He also performed my seasonal tune-up for the system while here, saving me a separate appointment already scheduled for the following week. -
Lori Ball
7 months agoVery professional! In spite of the hectic schedule due to the weather they made time to send one of their top men out to see what was going on with our system. Very courteous. Very kind- had to do repair in two trips due to parts needed to do repair. All in all, all three men that came out to tend to our system were top-notch and I would highly recommend using this business for your HVAC needs! -
Karen Kelley
7 months agoAfter working a full day, Juan got to my house about 6:00. Such a pleasant young man. He started right away and was there for about an hour. Before he left he made sure my furnace was working properly. I will definitely call Reliable again and ask for Juan.
Neighborhoods
- Wendell
- Zebulon
- Rolesville
- Wake Forest
- Raleigh
- Garner
- Clayton
- Youngsville
- Willow Spring
- Morrisville
- Apex
- Fuquay-Varina
Extra Info
Features
- Professional, Courteous Technicians
- Immediate Service Response
- Knowledgeable HVAC Experts
- Meticulous Service Checks
- Exceptional Customer Service
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Reliable Heating and Air determine pricing for HVAC installations and repairs?
We base pricing on the specific needs of your home, including equipment sizing, ductwork condition, and any required upgrades like whole house humidifiers. Our technicians perform thorough evaluations during the initial consult to provide custom quotes that outline all costs upfront. This approach ensures you understand the value without hidden fees.
Are you licensed and insured for HVAC work?
Reliable Heating and Air carries all necessary licensing, bonding, and insurance required for HVAC services in Knightdale, NC. Our hands-on technicians hold relevant certifications, such as EPA 608 for refrigerant handling, to meet local codes and standards. We prioritize compliance to protect your home and investment during every job.
Does Reliable Heating and Air handle whole house humidifier installations and air treatment systems?
We install whole house humidifiers and systems like the APCO-ONE air treatment unit as part of our HVAC upgrades and maintenance services. Our knowledgeable techs assess your current setup in attics or other spaces to recommend options that improve comfort and air quality. They explain each choice clearly before providing detailed quotes.
What is your typical timeline and arrival window for scheduling HVAC services?
We aim to respond quickly to service requests, sending technicians promptly for urgent issues like post-installation problems. Arrival windows are communicated clearly upon scheduling, with techs arriving on time as noted by customers for consultations and repairs. Expect the full process from consult to completion to align with your needs, including follow-up checks.
What happens to debris and waste after Reliable Heating and Air completes an HVAC job?
We leave your home clean by removing all packaging, old parts, and installation debris from attics, outdoor units, and work areas. Technicians use protective measures like drop cloths to minimize mess during ductwork or equipment installs. This thorough cleanup ensures your space is ready for immediate use after we finish.
Why is hiring you for HVAC repairs and installations safer and better than attempting DIY?
Our professional approach involves detailed diagnostics with tools like gauges on outdoor units and static pressure checks to identify issues accurately, avoiding the risks of improper refrigerant handling or electrical work. Technicians follow industry standards for sizing, airflow, and code-compliant installs, which prevent system failures that DIY often causes. We provide clear explanations and fast follow-ups, ensuring long-term efficiency and safety over trial-and-error methods.
