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Hughes Floor Covering, Inc in Charlotte, North Carolina
4312 Monroe Road, Charlotte, NC, 28205 Photos
Services Offered
Highlights from the Business
About Hughes Floor Covering, Inc
We’re Hughes Floor Covering, Inc., serving Charlotte’s hardwood and carpet needs from our Monroe Road location. From initial selection through installation, our team walks you through each step, handling everything from floor preparation to final trim work with attention to detail that shows in every project.
Top Highlights From Customer Reviews
Hughes Floor Covering provides excellent service from selection to installation. Sales staff are friendly and knowledgeable, while installers are professional, efficient, and tidy. Customers praise their patience, communication, and high-quality results, especially in urgent situations. They protect belongings and clean up thoroughly.
Top Reviews
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Gary Helms
2 weeks agoIn December, 2025, we purchased hardwood flooring from Hughes Flooring Covering for our dining room, living room, foyer and half bath. They provided an excellent selection at reasonable pricing. They recommended their A team installers, who provided outstanding workmanship at very competitive pricing. I highly recommend using this company for any remodel or new construction project you may be considering. We also had shopped this project with Lumber Liquidators and are so grateful we went with Hughes for this flooring project. Gary and Dianne Helms -
Amy Andrews
1 month agoJoe was amazing from start to finish in helping us select the best hardwoods for our condo after a leak. Jacob and his crew were fantastic and made sure that there was little trim necessary and kept the clean, modern look we had previously. The crew was tidy and professional and somehow made the project work even with having to shift our belongings. They were also efficient and worked quickly! We highly recommend Hughes. -
J S
1 month agoHughes did a great job with a small project in our lakefront home. This was a relatively small project so I was concerned they may not be interested but they were very professional throughout the entire process and were able to get in and replace the carpet in my office with hardwoods that perfectly matched the rest of the home. -
Amer Akhtar
2 months agoHaley was very patient and courteous with me when I was selecting a carpet. She helped me return a carpet I'd changed my mind on, and helped me submit a claim for a manufacturer defect. The installation from Jose's team was flawless. I'm happy with the result. -
Jack Robinson
2 months agoHughes did an incredible job with our new floors and Joe Brown was a great sales rep to work with. We replaced the first floor with LVP and the stairs/2nd floor with carpet and they were done in 2 days. They worked quick, did everything we requested, and most importantly the product they provided is high quality and looks great! I highly recommend using them for your next floor project.
Neighborhoods
- Matthews
- Pineville
- Mint Hill
- Huntersville
- Cornelius
- Belmont
- Mount Holly
- Harrisburg
- Concord
- Weddington
- Indian Trail
- Lowell
Extra Info
Features
- Professional flooring experts
- Exceptional customer service
- Quality installation guaranteed
- Knowledgeable, friendly staff
- Handles small projects
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Hughes Floor Covering, Inc determine pricing for carpet and hardwood projects?
We assess pricing based on factors like material selection, room measurements, floor preparation needs, and installation details such as trim work. Our team provides custom quotes after measuring your space and discussing your choices to ensure transparency. This approach accounts for everything from initial prep to final touches, giving you a complete picture upfront.
Do you offer free estimates for flooring installations?
We provide free estimates where our team visits your location, measures the area, brings samples, and offers suggestions tailored to your needs. This no-charge service helps you understand costs without commitment. Contact us to schedule a convenient time for this in-home consultation.
Is Hughes Floor Covering, Inc licensed and insured for carpet and flooring work?
Our professional reputation stems from consistent attention to detail in every project, as shown through customer experiences from condos to lakefront homes. We guide clients through selection and installation with knowledgeable staff who ensure proper handling. Homeowners can trust our established process serving Charlotte's flooring needs.
What specific tasks do you handle in the flooring installation process at Hughes Floor Covering, Inc?
Hughes Floor Covering, Inc manages the full scope from floor preparation and material selection to precise installation and final trim work. Our crews minimize trim needs where possible and address details like manufacturer defects during the process. This comprehensive handling covers carpet and hardwood projects of all sizes.
How does Hughes Floor Covering, Inc handle scheduling and timelines for installations?
We work closely with you from selection through installation, setting clear expectations for timelines based on project size and prep requirements. Our team coordinates arrival windows and keeps you informed at each step to fit your schedule. Even small projects receive full professional attention without delays.
What can I expect for cleanup and aftercare after your installation?
Our installation crews handle debris removal and leave your space clean after completing the work, including trim and final details. We stand by the quality, assisting with any manufacturer claims if issues arise post-install. This ensures your home is ready for immediate use with minimal disruption.
