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Zerorez Charlotte logo - Professional Carpet Contractor in Charlotte, NC
Unverified Cleaning & Maintenance, Home & Construction

Zerorez Charlotte in Charlotte, North Carolina

4.7/5 (2895 Reviews)
8:00 AM - 6:00 PM See hours
pin icon 5736 North Tryon Street, Charlotte, NC, 28213
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Highlights from the Business

Certified
Family
Locally Owned
Efficient Work

About Zerorez Charlotte

At Zerorez Charlotte, located at 5736 North Tryon Street #131A in Charlotte, NC 28213, we clean carpets, upholstery, tile, grout, and area rugs using our Zr Water technology that rinses away dirt without leaving soapy residue behind. Homeowners with pets and kids count on us to revive worn floors and furniture fast. Our process keeps surfaces cleaner longer by skipping harsh chemicals.

Top Highlights From Customer Reviews

Zerorez provides efficient carpet and upholstery cleaning with professional technicians. They are punctual, knowledgeable, and take extra care with furniture. Customers report satisfaction with stain removal and overall service quality, especially on carpets and sofas.

AI-Generated Review Summary

Top Reviews

  • A

    Antonia Pollard

    3 weeks ago
    Fantastic job with carpet cleaning - quick, efficient and quality work, all stains came out, my 23-yo carpet looks brand new! Ben was polite and professional, advised on problem areas and care afterwards. I would definitely use them again!
  • T

    Teresa Meinert

    1 month ago
    Our sofa looks great! They took extra care when I told them our sofa also had some down in the seat cushion. Would definitely recommend them for anyone wanting to get their sofa or upholstery cleaned.
  • B

    Bre Miller

    1 month ago
    Kevin and Dominic very friendly. They came to clean a sectional, 2 ottomans, and an armchair. Unfortunately, the furniture doesn't look and better than it did before they got started. Kevin assured me it was cleaned, but it look more spot cleaned. I was able to use my finger to scratch off something that was stuck on the furniture. I explained to him how I was unhappy with the cleaning and I let him know that nothing looks different. Although he explained all the stains wouldn't be lifted, he also assured me it would look better than it did. This was a waste of $410 and I feel scammed. Do yourself a favor and go with another company. I will post before photos and well as after photos now that the furniture has dried.
  • M

    Ms Charlotte Explorer

    2 months ago
    I was so pleased to have Ryker in my home cleaning up after a careless HVAC technician. My carpeted stairs and bedroom are now stain free. I added the cleaning of two living room chairs to my service and they look great! Ryker demonstrated excellent care and attention to detail. Thank you.
  • A

    Alison Barnes

    2 months ago
    I like carpet in my home, especially in the bedrooms and playroom (controversial, I know). But ,with two young kids and a large-breed puppy, my carpets take a daily beating and occasionally look like they're trying to start a new life as modern art. We've used Zerorez multiple times across two different houses, and every single time we've been 100% happy with the service. The last two techs we had, Dom and Hayaat, were fantastic. Hayaat was super knowledgeable and made sure we understood the whole process, start to finish. Dom even came back out a second time to tackle a stubborn problem spot, which was above and beyond. After Zerorez comes through, our carpets look fresh and clean, but without that "chemical factory" smell. As a household with two little kids and a puppy who believes the floor is a napkin, I really appreciate that. On top of the cleaning itself, the schedulers and techs are always friendly and upbeat, and they make the whole process easy. Zerorez has basically become the reason I still have carpets... and my sanity. Highly recommend!

Neighborhoods

  • Matthews
  • Pineville
  • Mint Hill
  • Huntersville
  • Cornelius
  • Belmont
  • Mount Holly
  • Harrisburg
  • Weddington
  • Indian Trail
  • Lowell
  • Mc Adenville

Extra Info

Features

  • Professional Technicians
  • Quality Carpet Cleaning
  • Upholstery Experts
  • Stain Removal
  • Duct & Vent Cleaning

Social Media

Accepted Payment Methods

  • credit card
  • debit card
  • cash
  • bank transfer

FAQ

How much does Zerorez Charlotte charge for carpet cleaning and is an estimate free?

We determine pricing based on the size of the area, level of soil, and specific services like upholstery or tile and grout cleaning. Free estimates are available to give you an accurate quote upfront. This helps homeowners plan without unexpected costs.

Are you licensed and insured?

Zerorez Charlotte technicians are highly trained and background-checked for your peace of mind. We carry proper insurance to protect your home during service. Our 19 years of experience ensure professional handling of every job.

Does Zerorez Charlotte clean upholstery, area rugs, tile and grout, and ducts?

We clean carpets, upholstery, tile, grout, and area rugs using our Zr Water technology for a thorough rinse. Duct and dryer vent cleaning is also available to improve air quality in homes with pets and kids. Photos show before-and-after results on stairs, stains, and intricate rugs.

What is your arrival window and how do you schedule appointments?

Zerorez Charlotte offers 2-3 hour appointment windows with a courtesy call about an hour before arrival. You can schedule online or by phone, and we send reminders to make the process smooth. Technicians arrive on time and assess the job to set realistic expectations.

What should I expect for cleanup and after-care from Zerorez Charlotte?

Our process rinses away all dirt and waste with Zr Water, leaving no soapy residue or mess behind. Carpets and upholstery dry faster, staying cleaner longer without attracting dust. We advise on care like avoiding traffic areas until fully dry.

Why is your cleaning method better than DIY carpet cleaning?

DIY often uses soaps that leave sticky residue, bonding dirt back to fibers over time. Our Zr Water rinses completely without harsh chemicals, providing a deeper clean safe for pets and kids. Professional tools extract soil efficiently, reviving even 23-year-old carpets.

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Location & Hours

Service Area:

Serving Charlotte, NC & Surrounding Areas
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed

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