Verify this business. It’s free.
Verify info such as opening hours, services, and more.
Thomas Pest Control in Charlotte, North Carolina
9311 Monroe Road, Charlotte, NC, 28270 Photos
Services Offered
Highlights from the Business
About Thomas Pest Control
We’ve been protecting Charlotte-area homes and businesses from pest threats since 2004, combining decades of family pest control expertise with straightforward service. At Thomas Pest Control on Monroe Road, we handle everything from termite prevention to wildlife management, treating every customer concern with the same care we’d give our own homes.
Top Highlights From Customer Reviews
Thomas Pest Control provides thorough pest and termite control, with friendly, professional technicians. Customers appreciate the prompt, communicative service and consistent follow-ups. Many have been long-term customers, some since their homes were built. They are known for addressing issues promptly and providing excellent customer service.
Top Reviews
-
Dildora Ibrohimova
10 months agoI was a loyal customer with Thomas Pest Control since 2020 to keep my thermite warranty. When the company was acquired by bigger one I had zero communication informing me about this or any changes to my services. Only after 3 months of coverage lost I found out they sent me email that I don't have in my inbox. It's not the way do the business. -
Maria Portone
1 year agoUPDATE: the company contacted me and agreed to a partial refund since we were so close to the beginning of the contract year. I upgraded the review from 1 to 3 stars. It's a shame I had to give a negative review before they took action, but at least they were reasonable in the end. ------ When we had termite trouble last year, Killingsworth/Thomas treated it, but did not mention that the treatment supplied at construction lasted only 5 years. Now, at year 6 we had trouble again. It took weeks to get someone out to verify that what I saw was termites, and several more weeks to get service scheduled. Meanwhile, I paid my annual renewal because it came due. We decided to go with another company because we were dissatisfied with their lack of advice and slow response. Even though we were only 10 days into our annual contract period, they would not issue even a partial refund of the $192 annual charge. The contract states no refunds, so it is legal. Just wanted to warn anyone else who has termite service with this company. -
Gregory Shaw
2 years agoI have used Thomas Pest Control for over 10 years. Not one issue during that time. Now that Killingworth has taken over not only has the price gone up, but communication is lacking . I was overdue for my quarterly visit. So I called to ask when they were coming . The response was they were coming that day. No notification at all. I was on the fence about changing companies. I think now is the time. -
Ellen Smith
3 years agoI have been using Thomas Pest Control for quarterly pest sprays and with all the heavy rain requested an additional spray as we have had a lot more spiders. Mike Boyd came out on time and called in advance and swept with spider brush each window sill on patio and sprayed inside and outside thoroughly! Super happy and highly recommend he was efficient and very polite. Thank you. -
Richard M
3 years agoPrompt ,professional.
Neighborhoods
- Pineville
- Matthews
- Mint Hill
- Huntersville
- Cornelius
- Belmont
- Mount Holly
- Harrisburg
- Concord
- Weddington
- Indian Trail
- Lowell
Extra Info
Features
- Termite & Pest Experts
- Lawn Care Services
- Long-Term Pest Control
- Experienced Since 2006
- Professional, Friendly Service
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Thomas Pest Control offer free estimates before starting work?
We provide complimentary inspections and quotes for both residential and commercial properties. During the inspection, we identify existing pests, risk factors, and discuss treatment options tailored to your situation. This gives you a clear understanding of what's needed and the cost before you commit to any service.
Are you licensed and insured to handle pest control work?
Thomas Pest Control employs licensed technicians who perform comprehensive inspections and use professional-grade materials and equipment. We've been protecting Charlotte-area homes and businesses since 2004, combining decades of family pest control expertise with straightforward service to ensure your home is handled properly.
Does Thomas Pest Control handle termite treatment and prevention?
Yes, termite control is one of our core services. We provide both termite prevention for new construction and treatment for active infestations. Our approach includes a detailed inspection to identify damage and conducive conditions, followed by a customized treatment plan designed to eliminate the problem and protect your property long-term.
How quickly can you schedule an appointment, and what should I expect on the first visit?
Thomas Pest Control offers flexible scheduling to fit your needs. During your first appointment, we conduct a detailed inspection of your interior and exterior, identify pests and conditions attracting them, discuss treatment options, and perform an initial treatment if needed. We'll walk you through our findings and answer any questions before moving forward.
What does Thomas Pest Control do with waste and debris after treatment?
Our technicians handle cleanup as part of the service process. We remove nesting materials, webs, and debris from affected areas like attics, basements, and crawl spaces. For wildlife damage, we also provide insulation replacement and sanitization after removal to ensure your home is left clean and safe.
Why is professional pest control better than over-the-counter products I can buy myself?
Over-the-counter products typically provide only short-term relief and often fail to address the root cause of infestations. We use professional-grade materials and advanced equipment not available to the general public, combined with targeted strategies based on a thorough inspection. We also provide exclusion recommendations and sanitation guidance that DIY treatments overlook, delivering lasting results rather than temporary fixes.
