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M & R Heating & Air Conditioning Service Inc. in Utica, New York
321 Niagara Street, Utica, NY, 13501 Services Offered
Highlights from the Business
About M & R Heating & Air Conditioning Service Inc.
At M & R Heating & Air Conditioning Service Inc., based at 321 Niagara St in Utica, NY, we handle all your heating and air conditioning needs with installation, repairs, and maintenance. Our team focuses on keeping systems running smoothly through the seasons, from tune-ups to emergency fixes. We serve the local area with straightforward HVAC solutions tailored to homes and businesses.
Top Highlights From Customer Reviews
M&R provides quick, efficient, and cost-effective service for HVAC needs, including boiler, radiator, and A/C repair. They are punctual, neat, professional, and offer clear explanations. Customers appreciate their knowledge, fair pricing, and helpful advice.
Top Reviews
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Mo Ni
2 months agoMy parents replaced their furnace with m&r heating in 2022 and few months later the furnace started making noise so when m&r came to check it out they found pieces of foam were left inside during installation. The following years the furnace was giving problems and they came out again and had to fix something. Now it's giving problems again with noise and short cycling. I'm not sure if that's common with brand new furnaces. Most likely not. -
[email protected] davidb93
2 months agoHad hot water tank replaced. The guys were fabulous. Professional and respectful. And very understanding and great with my dogs.. -
George Palmer
3 months agoWe were out of town on a weekend when our boiler failed. Called and got an answering service with an actual human who took our message and got a callback in less than 15 minutes! Amazing response time! It was a Sunday and they couldn't get to us that day but we're able to get a service tech to our house Monday and repaired several boiler leaks and the igniter so we have heat once more. Thank you John and Pete for the great response! Will be in touch soon for a boiler replacement and mini-split install! -
Dan Merrick
4 months agoCannot recommend M&R enough. They're experts, professional and they care about their customers. Couldn't ask for anything more. -
Joseph LaBarbera
5 months agoWe had a complete loss of heat on the weekend and called their office. We got to return phone call within minutes. The technician showed up and found the problem and we were up and running and no time. If he was more than reasonable considering it was a weekend emergency.
Neighborhoods
- Yorkville
- New Hartford
- Whitesboro
- Washington Mills
- Chadwicks
- Clinton
- Marcy
- Deerfield
- Frankfort
- Holland Patent
- Barneveld
- Stittville
Extra Info
Features
- Quick and Efficient Service
- Professional and Clean
- Reliable HVAC Contractor
- Cost-Effective Solutions
- Prompt Response
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does M & R Heating & Air Conditioning Service Inc. determine pricing for HVAC work?
We provide detailed written estimates that break down all costs upfront, including equipment, labor, permits, and materials. Our pricing reflects the specific needs of your home-factors like system size, ductwork condition, and installation complexity all affect the final quote. We recommend getting estimates from multiple contractors so you can compare scope and value rather than price alone. This transparency helps you understand exactly what you're paying for and avoid surprise charges later.
Are you licensed and insured?
M & R Heating & Air Conditioning Service Inc. maintains the licensing and insurance required to operate safely and legally in New York. When you contact us, we can provide proof of our credentials and explain what coverage protects you during installation or repair work. Proper licensing ensures we follow state and local codes, while insurance protects you from liability if damage occurs. Always verify a contractor's credentials before hiring to ensure you're working with a qualified professional.
What types of heating and cooling systems does M & R Heating & Air Conditioning Service Inc. install and repair?
We handle installation, repair, and maintenance for a full range of heating and cooling systems, including gas boilers, radiator heating systems, air conditioning units, and smart thermostats like Ecobee. Our team assesses your home's layout, insulation, and comfort needs to recommend the right system for your situation. Whether you need a complete system replacement or repairs to your existing equipment, we work with both residential and commercial properties. Contact us to discuss your specific heating and cooling needs.
How quickly can you schedule service, and what should I expect on installation day?
M & R Heating & Air Conditioning Service Inc. prioritizes fast response times and works to accommodate your schedule. We'll provide a timeline from initial estimate to installation and let you know what to expect when our team arrives. On service day, our technicians are professional and organized-they protect your home with drop cloths and maintain a clean workspace throughout the job. We'll walk you through system operation and maintenance after completion so you understand how to care for your new equipment.
Why should I hire M & R Heating & Air Conditioning Service Inc. instead of attempting HVAC work myself?
HVAC systems involve complex electrical components, refrigerant handling, and precise equipment sizing that require specialized training and tools. Improper installation can reduce efficiency, shorten equipment life, and create safety hazards. Our technicians follow industry standards for refrigerant charge, line set sizing, airflow setup, and condensate management. Professional installation also preserves manufacturer warranties and ensures your system performs at peak efficiency-something DIY work typically cannot achieve.
How do you handle cleanup and waste removal after completing work?
We maintain a clean and professional work environment throughout every job, using protective coverings and organizing materials as we work. Our team removes debris and waste generated during installation or repair, leaving your home neat and ready to use. Proper cleanup is part of our service standard because we respect your space and want the job done right from start to finish. If you have questions about what to expect, just ask when we arrive-we're happy to explain our process.
