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Country Suburban Heating & Air Conditioning & Sons, Inc. in Utica, New York
5674 Horatio Street, Utica, NY, 13502 Photos
Services Offered
Highlights from the Business
About Country Suburban Heating & Air Conditioning & Sons, Inc.
We’re Country Suburban Heating & Air Conditioning & Sons, Inc., serving Utica, NY with furnace repair, AC installation, emergency heating service, and system maintenance. Our certified technicians diagnose and fix everything from heat loss and strange noises to thermostat issues, offering same-day repairs with transparent pricing.
Top Highlights From Customer Reviews
Country Suburban receives praise for prompt service, especially in emergencies. Technicians like Nick, Tylan, and Damian are commended for professionalism, knowledge, and clear communication. Customers appreciate efficient service and exceeding expectations for both AC and furnace work.
Top Reviews
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Kevin Sibley
2 months agoJason and Imer did an excellent job they were professional, fast, and efficient. They did a terrific job replacing my old oil furnace. Would recommend -
Michelle Ward
2 months agoNick was wonderful to work with. Answered my emergency call and was at my house within 5 minutes. Both times he came to my house he was very professional and fixed my issues immediately! I would definitely recommend Nick for service on your furnace and central air! -
Roxanne Lucenti
3 months agoWe have been extremely happy with Country Suburban because of their service levels exceeding expectations. This week Tylan came to service our furnace and as an exceptional example of what customer service should be. He was friendly, efficient and above all else very knowledgeable. Highly recommend. -
Casey Mcgraw
3 months agoIf you ever need your heater fixed, call these guys!! Thank you Damian(sorry if i spelt it wrong ) If we ever run into any issues please be the one to come again! Quality of service/Knowledge 5 big stars Super helpful, kind and broke down everything to where we can understand and upkeep Keep doing what you're doing and thank you so much And to anyone wondering about prices, it's worth every penny especially if damian is you tech -
GW W
3 months agoOur daughter has been trying to get her split system they put in fixed since mid October. Have not showed up or cancelled at least 5 times. Showed up once and still not fixed. Horrible service- stay away!!!
Neighborhoods
- Yorkville
- New Hartford
- Whitesboro
- Washington Mills
- Chadwicks
- Clinton
- New York Mills
- Marcy
- Deerfield
- Holland Patent
- Trenton
- Stittville
Extra Info
Features
- HVAC & Insulation Experts
- Experienced HVAC Contractor
- Heating & Cooling Services
- Utica, NY Local
- Family Owned
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Country Suburban Heating & Air Conditioning & Sons, Inc. determine pricing for HVAC services?
We base pricing on a diagnostic visit that identifies the specific issue, such as heat loss, strange noises, or thermostat problems. For example, diagnostics start with an initial fee covering the first 30 minutes, followed by charges for parts and additional labor time required. Transparent pricing means we provide a detailed breakdown upfront, so you know exactly what to expect without hidden fees.
Do you offer free estimates for furnace repair or AC installation?
Country Suburban Heating & Air Conditioning & Sons, Inc. provides detailed written estimates after our certified technicians perform an initial diagnostic to accurately assess your HVAC system. These estimates outline labor, parts, and any necessary work like duct modifications or insulation adjustments. This approach ensures the quote reflects the actual scope, helping you plan effectively.
Is Country Suburban Heating & Air Conditioning & Sons, Inc. licensed and insured for HVAC and insulation work?
Our certified technicians hold the required licensing and insurance for HVAC contracting and insulation services in Utica, NY. We comply with local codes for handling refrigerants and installations, including EPA 608 certification where needed. You can request proof of our credentials to verify compliance before any work begins.
Are you licensed and insured for tasks like furnace installation and boiler service?
We maintain full licensing and insurance coverage for all our services, including furnace and ductwork installations as well as boiler interior component servicing. This protects both your property and our team during jobs like those involving Lennox HVAC units or residential basement setups. Always confirm specific certifications for refrigerant handling or local permits.
What is the typical timeline and arrival window for Country Suburban Heating & Air Conditioning & Sons, Inc. emergency heating service?
We aim for same-day repairs on emergency heating calls, with technicians arriving within a scheduled window after your contact. Expect clear communication on arrival times, though factors like diagnostic complexity can affect completion. For non-emergencies like AC installation, we outline the full timeline from quote to finish upfront.
What should I expect for scheduling, arrival, and how do you handle timelines for system maintenance?
Country Suburban Heating & Air Conditioning & Sons, Inc. schedules appointments with specific arrival windows and prioritizes same-day service for urgent issues like furnace failures. Technicians confirm timings via phone and update you if delays occur. We set realistic expectations for multi-visit jobs, such as repeated AC repairs, to minimize disruptions.
