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Home Outlet Gates in Rochester, New York
Services Offered
Highlights from the Business
About Home Outlet Gates
At Home Outlet Gates in Gates Plaza, 54 Spencerport Road, Rochester, NY, we handle all your carpet needs from precise measurements and surface prep to seamless installation for bathrooms, kitchens, and beyond. Our team loads up your flooring orders and guides you through selections like vanities and sinks to match. Swing by for our stocked inventory and straightforward help on your next project.
Top Highlights From Customer Reviews
Home Outlet in Gates, NY, offers excellent customer service, knowledgeable staff, and great prices. Customers praise the vast selection of cabinets, flooring, doors, and bath products. Design help is available, and employees go above and beyond to assist with projects and loading.
Top Reviews
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David B
2 weeks agoKind, very helpful. Excellent customer service. -
Mia B
1 month agoI came into the store today to shop for our bathroom renovation. I found it odd that we were not greeted as we came in, but overlooked it because the gentleman upfront was with a customer. However as people came and went, I noticed they were greeted and offered assistance while we wandered around the store shopping with no help. I think that is poor customer service in general, but especially as two people of color I could help but find this treatment hurtful. Our contractor sent us to this store so we were ready and eager to shop and for that reason and based on their other reviews I'm sure this is a great store, but I did not find it fit to spend my time or money here. -
Karisa
5 months agoBOB IN THE KITCHEN DESIGN DEPARTMENT . Thats the man you want helping you design your everything. Guy knows his stuff. Solved half my life's problems in 24 minutes. -
Yvonne Vorrasi
1 year agoCarter is fantastic! I will definitely be returning. He helped me pick out a vanity, sink, and other things to make my guest bath something to be proud of! Thank you, Carter! -
Husein Smail
1 year agoThis place is amazing, you could find everything here. They have an awesome inventory with most items in stocked. The customer service is excellent and their prices are great too.
Neighborhoods
- Irondequoit
- Brighton
- Gates
- Greece
- Henrietta
- Pittsford
- East Rochester
- Penfield
- Fairport
- Chili
- Mendon
- Scottsville
Extra Info
Features
- Expert Kitchen Design
- Friendly, Helpful Team
- Excellent Customer Service
- Awesome Inventory Stocked
- Great Prices
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Home Outlet Gates determine pricing for carpet installation or bathroom remodels?
We base pricing on precise measurements of your space, the type of flooring or materials selected, and any necessary surface preparation for bathrooms, kitchens, or other areas. Our stocked inventory allows us to provide straightforward quotes after reviewing your project needs in person at our Gates Plaza location. This approach ensures you get a fair price that covers everything from selection guidance to seamless installation.
Do you offer free estimates for flooring projects?
Home Outlet Gates provides free estimates to help you plan your carpet, flooring, or remodel project without upfront costs. We take precise measurements on-site and discuss options like vanities, sinks, or doors to give you a clear quote. Visit us at 54 Spencerport Road to start the process.
Does Home Outlet Gates handle full bathroom remodels including flooring and vanities?
We manage complete bathroom remodels from surface prep and carpet or flooring installation to selecting matching vanities and sinks. Our team guides you through inventory options to ensure everything fits your space seamlessly. This covers kitchens and other areas as well for a cohesive result.
What is your typical timeline for a kitchen remodel or carpet installation?
We schedule projects based on your needs, starting with measurements and selections from our stocked inventory to minimize delays. Installation timelines vary by scope but include loading materials efficiently for prompt completion. Our team coordinates arrival windows clearly upfront so you know when to expect us.
What happens to debris and cleanup after Home Outlet Gates completes a flooring job?
We handle all debris removal and leave your space clean after carpet installation, flooring work, or remodels. Our process includes proper surface prep beforehand and thorough cleanup to protect your home. This ensures you can use the area right away without extra hassle.
Why is hiring you for door or window installation safer than doing it yourself?
Professional installation ensures precise measurements and secure fitting that prevents issues like drafts, misalignment, or structural damage common in DIY attempts. We prep surfaces properly and use our experience to match selections seamlessly with your existing setup. This approach avoids costly mistakes and provides a durable result you can rely on long-term.