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Total Comfort Heat and Air Conditioning, Inc. in Rochester, New York
2892 Dewey Avenue, Rochester, NY, 14616 Photos
Services Offered
Highlights from the Business
About Total Comfort Heat and Air Conditioning, Inc.
We’ve been serving Rochester’s heating and cooling needs since day one, handling everything from emergency furnace repairs during winter storms to complete system replacements and ductless installations. Our team takes pride in honest estimates, thorough diagnostics, and energy-efficient solutions that actually work for your home’s unique setup.
Top Highlights From Customer Reviews
Total Comfort provides prompt, professional HVAC service and fair pricing. Technicians are knowledgeable, explain work thoroughly, and respect customer needs. They offer thorough system checks, efficient repairs, and assistance with energy programs. Customers praise their responsiveness and cleanliness.
Top Reviews
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Carolyn Stiles
2 months agocame quickly and was thoughtful about the diagnoses. Helped offer options that saved us money. -
Vonzella Phipps-Yawn
2 months agoKen was very helpful and professional answered all our questions and offered recommendations well done Ken. -
THE JON SHOW
2 months agoOwner of company installed the air intake for furnace 4 inches above ground outside. snow-covered vent intake pipe. Pilot light went out gas detectors went off in-house had to evacuate house call the city. According to air conditioning manufacturer the city and the other heating company I called to fix the issues they all said the owner of the company who installed the unit should have connected the mitigation board inside the unit for safety reasons. the owner of the company who installed it said he doesn't do that. This lazy owner is going to kill people one day. Shame on you. Jon s. -
Laurie M
2 months agoThese guys are simply awesome! The boiler system igniter went out during a winter snow storm at my rental property. They were able to get there first thing the next day. To clarify, I called them early evening and because of the snow storm they were already booked up, so they couldn't get there any earlier. They fixed it and let me know that there was also a leak in the airline. Provided me a quote and stated that I could wait to get it fixed. No pressure at all to do it now. I ended up scheduling the repair for the next week. That repair was done by the tech, Mike. He did a great job with communication for both services. Won't hesitate to use them again. -
Kathy Z.
2 months agoThank you many times over for getting my hot water heater fixed for me during this time of winter where we have been having such a nasty cold snap. Your tech really shown diligence doing a thorough check over and installing the needed parts and then really checking it again to make sure it will stay working. Your tech took the time to explain things to me, even though after nearly a week of washing up in nearly freezing water which was extremely painful to do, my mind had become toast and all I could think was I wanted to crawl somewhere and hide due to not being able to shower properly. He took the time to explain the things I needed to know, was honest with me, and I did not feel dicked around like I did with someone from another company. THANKS!
Neighborhoods
- Irondequoit
- Brighton
- Gates
- Greece
- Henrietta
- Pittsford
- East Rochester
- Penfield
- Fairport
- Chili
- Mendon
- Webster
Extra Info
Features
- HVAC Experts
- Fair and Timely Estimates
- Thorough, Diligent Service
- Heating and Cooling Solutions
- Reasonable Prices
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Total Comfort Heat and Air Conditioning, Inc. offer free estimates for HVAC services?
We provide honest estimates tailored to your home's specific heating and cooling needs after a thorough diagnostic. These estimates outline the scope of work, including any necessary furnace repairs, system replacements, or ductless installations. This approach ensures you understand the costs upfront without hidden fees.
Are you licensed and insured for HVAC and insulation work?
Total Comfort Heat and Air Conditioning, Inc. maintains all required licensing and insurance to handle HVAC contracting and insulation services safely. Our technicians are equipped to manage refrigerant and comply with local codes for installations like furnaces, boilers, and ductwork. Homeowners can request proof of these credentials before starting any project.
Does Total Comfort Heat and Air Conditioning, Inc. handle emergency furnace repairs and boiler replacements during winter storms?
We respond promptly to emergency calls, such as furnace igniter failures or boiler issues during snow storms, often arriving the next day. Our team performs thorough diagnostics to identify problems quickly and complete replacements with before-and-after verifications. This service covers Rochester homes, ensuring heat when you need it most.
What is your typical timeline and arrival window for HVAC installations or repairs?
Total Comfort Heat and Air Conditioning, Inc. delivers timely estimates and schedules services to fit your needs, with quick response for urgencies like winter breakdowns. Installation timelines depend on the project scope, such as full furnace and AC replacements or duct reconfigurations, but we communicate clear expectations from the start. Technicians arrive within agreed windows and keep you updated on any changes.
Does Total Comfort Heat and Air Conditioning, Inc. clean up after HVAC installations and handle debris removal?
We leave your home clean and tidy after every job, removing all debris from furnace, water heater, or ductwork installations. Technicians use protective measures like drop cloths to safeguard floors and furnishings during the process. This ensures your space is ready for immediate use once the heating or cooling system is operational.
Why is hiring you for ductwork reconfiguration or thermostat issues safer than attempting a DIY fix?
Professional diagnostics reveal hidden issues like poor airflow or incorrect thermostat settings that DIY methods often miss, preventing further damage to your HVAC system. We develop customized plans for reconfiguring old heating ducts or adjusting systems for optimal performance and energy efficiency. This expert approach avoids safety risks, such as electrical hazards or improper refrigerant handling, that come with self-repairs.
