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Frank N Frank Mechanical Contractors in Rochester, New York
Rochester, NY Photos
Services Offered
Highlights from the Business
About Frank N Frank Mechanical Contractors
At Frank N Frank Mechanical Contractors in Rochester, NY, we handle central A/C installations and repairs, heat pump replacements, and full HVAC services for homes and businesses. Our team responds fast to issues like gas leaks or system assessments, then walks you through options with clear quotes. We’ve set up efficient mini-splits that cool and heat effectively year-round.
Top Highlights From Customer Reviews
Frank & Frank Mechanical provides prompt, professional HVAC service for residential and commercial properties, including gas leak repair, furnace replacement, mini-split installation, and boiler maintenance. Their team is praised for clear communication, efficiency, careful workmanship, and reasonable pricing.
Top Reviews
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James Patrick
2 months agoMy mom and I had gas leaks in several spots in our home. My brother got in touch with Frank and Frank got in touch with me immediately. His employee Chaz was at our house within a hour to assess the situation and go over what needed to be done. Chaz and another gentleman came first thing the following morning and spent the day fixing all the issues. They were able to access the bigger leak by making a small hole in the ceiling, saved it from being much bigger. Everyone was super nice and super professional. I will definitely be recommending these guys. We appreciate you, your employees and the fast, reliable work. Thanks guys! -
Nicole
2 months agoHad a service call with Jake first he was very informative, explained my situation and put me in touch with Frank who came out reviewed the system provided quotes and walked me through all my options with having to unexpectedly replace my furnace. Once I accepted they worked very fast to get me up and running again as we were facing sub zero temperatures! Carlos did my install he was friendly, polite and did a great job cleaning up after himself. Overall for a bad situation they made it easy to navigate and have definitely gain a customer for life. Everyone was so professional id highly recommend Frank & Frank! -
Matthew Lawless
6 months agoFast and efficient -
Ciarra Pearce
7 months agoVery happy with the service Frank and Frank has provided. We switched after being with another service for many years and were quickly impressed by the knowledge, advice and timely service provided by FNF. We will continue to call these guys when we have any heating or cooling issues at work or home! -
Barry Karschner
8 months agoI don't know what to say except these guys are exceptional! They just serviced my mother's place. They explained everything in detail so I understood. I would highly recommend them to anyone looking for an honest contractor!
Neighborhoods
- Irondequoit
- Brighton
- Gates
- Greece
- Henrietta
- Pittsford
- East Rochester
- Penfield
- Chili
- Fairport
- Spencerport
- Scottsville
Extra Info
Features
- HVAC Experts
- Fast Response Time
- Professional Service
- Gas Fireplace Experts
- Commercial & Residential
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Frank N Frank Mechanical Contractors determine pricing for HVAC services like central A/C installations or heat pump replacements?
We assess your specific system needs during an on-site evaluation, then provide clear, itemized quotes that outline equipment, labor, and any required parts. This approach accounts for factors like your home's size, existing setup, and the scope of work such as repairs for gas leaks or mini-split installations. Homeowners receive these quotes upfront to understand all costs before proceeding.
Are you licensed and insured for HVAC work including handling gas leaks and refrigerant?
Frank N Frank Mechanical Contractors holds the necessary licensing and insurance required for HVAC services in Rochester, NY, covering tasks like gas leak assessments and refrigerant handling. Our team carries EPA 608 certification for refrigerant work and general liability plus workers' compensation insurance to protect your property. You can request proof of these credentials during your initial contact.
Does Frank N Frank Mechanical Contractors handle mini-split installations, furnace replacements, and gas fireplace repairs?
We install efficient mini-split systems that provide year-round cooling and heating, replace furnaces with new units and updated ductwork, and repair gas fireplaces to ensure safe operation. Our services extend to central A/C units from brands like Carrier and Rheem, both indoor and outdoor components. These tasks are part of our full HVAC offerings for homes and businesses.
What is your typical response time and arrival window for service calls?
We respond quickly to urgent issues like gas leaks by contacting you immediately and sending a technician within an hour for assessment. For standard service calls, expect an initial visit from a team member like Jake to explain your situation, followed by a detailed review and quote. Scheduling aligns with your availability while prioritizing fast turnaround for repairs and installations.
What does Frank N Frank Mechanical Contractors do with old equipment and debris after an HVAC installation or repair?
We remove and dispose of old outdoor AC units, furnaces, and other replaced components responsibly as part of the service process. Our team leaves your home clean, using protective measures during work to minimize mess from ductwork or unit swaps. You'll find no leftover debris, ensuring your space is ready for immediate use post-installation.
Why is hiring you for HVAC repairs or installations safer and more effective than attempting DIY fixes?
Our professionals conduct thorough system assessments to identify issues like gas leaks or poor airflow that DIY methods often miss, preventing hazards such as carbon monoxide exposure. We walk you through options with detailed quotes and perform installations following manufacturer specs for proper sizing, refrigerant charging, and safety features like condensate drains. This expert approach ensures long-term efficiency and avoids common pitfalls like incorrect equipment sizing that lead to higher energy bills or system failures.
