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Five Star Refrigeration, LLC in Las Cruces, New Mexico
5303 El Camino Real Road, Las Cruces, NM, 88007 Photos
Services Offered
Highlights from the Business
About Five Star Refrigeration, LLC
At Five Star Refrigeration, LLC in Las Cruces, NM at 5303 El Camino Real Rd, we handle HVAC tune-ups, heating and AC repairs, and evaporative cooler fixes with quick response times, even on the hottest or coldest days. Our techs like Joe and Aldo check every detail thoroughly to get your system running smoothly. We step in fast for warranty services or emergencies so you stay comfortable year-round.
Top Highlights From Customer Reviews
Five Star Refrigeration provides responsive, professional HVAC service, often with same-day appointments. Technicians like Joe, Aldo, and Kurston are thorough, communicative, and offer helpful advice. They advocate for customers, complete efficient repairs, and ensure satisfaction.
Top Reviews
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Alex Delatorre
11 months agoGood work -
Diane Tovar
1 year agoOutstanding Service from Start to Finish! I couldn't be more impressed with Five Star Refrigeration. From the moment I reached out, their team was responsive, professional, and incredibly knowledgeable. They diagnosed the issue with my system quickly and had it up and running. Amazing customer service. Highly recommended! -
Crista Lee B
1 year agoFive Star Refrigeration definitely went the extra mile for me. My heater went out early January, when temperatures were about 11 degrees in Las Cruces. I started with another local popular company. The part to fix my issue was hard to get and the other company said they solely use only one supplier and it was going to take 30-60 days for the part to arrive. After being without heat for over a couple of weeks, another HVAC company that didn't do this type of repair recommended Five Star Refrig. They diagnosed the same problem. They researched multiple suppliers and did everything in their power to get the part to arrive by shipping in a few days. Easy to work with, kept me up to date, would return calls, and price was even lower than the first company I started with! If I ever have another issue, I know where to call first for results I can depend on! Thank you Five Star Refrigeration. -
Regina Leyva
1 year agoMy home warranty service set up an HVAC tune-up with Five Star. They promptly contacted us and we set up an appointment within one day. Joe was the tech who serviced our heating system. He gave us professional advice on the unit and completed a thorough tune-up. We appreciated dealing with courteous, knowledgeable and efficient employees through out the process. My HVAC is working better than before! -
Ali Qui
1 year agoFive Star Refrigeration provided a great service. They were selected by the warranty company to check out what was going on with my AC. The tech was very thorough in checking every little thing to find exactly what services/repairs were required. I started ro have multiple issues with the warranty, however, I never had an issue with Five Star Refrigeration, they were very communicative with me, they advocated for me, they have true and honest care for their customers like me. Tanya and Liz were awesome! I really appreciate all of the help with the warranty and letting me know what was going on on their end. I highly recommend Five Star Refrigeration, they will make you feel important and cared for!
Neighborhoods
- Mesilla
- Doña Ana
- Radium Springs
- University Park
- Tortugas
- Fairacres
- Organ
- Picacho
Extra Info
Features
- Prompt HVAC Service
- Thorough appliance repair
- Professional, knowledgeable technicians
- Same day service
- Heating & AC Experts
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Five Star Refrigeration, LLC provide free estimates for HVAC repairs?
We determine pricing based on a thorough inspection of your HVAC system to identify the exact issue and required parts. This ensures you receive an accurate quote without hidden fees. Contact us for a custom estimate tailored to your heating, AC, or evaporative cooler needs.
Are you licensed, bonded, and insured for HVAC work?
Five Star Refrigeration, LLC carries all necessary licensing, bonding, and insurance to perform HVAC services safely and in compliance with local regulations in Las Cruces, NM. Our technicians handle refrigerant properly and meet industry standards for repairs and tune-ups. This protects your home and provides accountability for any work performed.
Does Five Star Refrigeration, LLC handle evaporative cooler repairs and warranty services?
We specialize in evaporative cooler fixes, along with HVAC tune-ups, heating, and AC repairs. Our technicians perform detailed checks on every component to ensure smooth operation, including for home warranty services. This covers emergencies on the hottest or coldest days to keep your system reliable.
What is your typical response time and scheduling process?
We respond quickly to inquiries, often setting appointments within one day for tune-ups or repairs. Technicians arrive in defined windows and handle same-day calls for urgent issues like evaporative cooler problems on extreme heat days. Expect clear communication to fit your schedule while prioritizing fast service.
Does Five Star Refrigeration, LLC clean up after HVAC service visits?
We leave your home as we found it by removing all debris, old parts, and waste from repairs or tune-ups. Technicians use protective measures during the job to avoid mess on floors or surfaces. This ensures a clean, comfortable space right after we complete the work.
Why should I hire you instead of trying DIY HVAC repairs?
Our technicians like Joe and Aldo inspect every detail thoroughly, catching issues that DIY attempts often miss and could worsen. Professional tools and knowledge prevent risks like improper refrigerant handling or electrical hazards common in self-repairs. This approach gets your system running safely and efficiently without voiding warranties.
