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NM Heating and Air in Albuquerque, New Mexico
2412 Sorral Way SW, Albuquerque, NM, 87121 Photos
Services Offered
Highlights from the Business
About NM Heating and Air
At NM Heating and Air, we handle AC and furnace installations across Albuquerque and Santa Fe, NM, showing up on time with fair quotes and clear communication every step. Our crew goes the extra mile to get the sizing right and keep you informed, whether it’s a straightforward swap or a full setup. We’ve earned repeat calls from folks who value that straightforward approach.
Top Highlights From Customer Reviews
NM Air receives praise for prompt, affordable AC and furnace installations. Marco is commended for professionalism, fair pricing, and exceeding expectations. Customers highlight timely arrivals, efficient service, thorough cleanup, and satisfaction with completed work. Many recommend their services.
Top Reviews
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Lou Wagner
3 years agoWorst contractor ever. Did damage to my home and only partially repaired it. Left us without heat on one of the coldest nights of the year. Took way longer to do the work than claimed. Quoted the job with mistakes and couldn't finish it. Then, they abandoned the job after being fully paid. After a year, their shoddy workmanship is STILL causing damage to my home. They are incompetent and completely incapable. I hired them because of the positive reviews on here. Don't you believe any of them; you'll be wasting your money. -
M M
3 years agoClass action lawsuit anyone? Marco billed us $7000 just to give an AC that wasn't the proper size for our square footage and he hired a contractor without disclosing it to us, we had carbon monoxide leaking in the home because of the work they did. Most unprofessional company ever they must have their license provoked. Not to mention they are unresponsive and take no responsibility for their work. Took them two weeks to install an AC entirely and even after the fact we were missing parts to our furnace and they put my family in danger with carbon monoxide. It also started leaking water in the furnace area and their solution was to wire a tube outside of our home ( in the photo we have a bucket under the tube in case it made the water bill jump so we used the water on our plants). -
Richard Wills
4 years agoAbsolutely DO NOT use this company! The owner Marcos Beltran is horrible. Got a quote to install 2 evaporative ac's. Work was to be done on Friday. Paid $1,500 down payment. Calls Friday morning says two of his guys are sick and have to be tested for covid. We agree to reschedule for Monday. Come Monday he is a no call no show. Try to call three times. Get voicemail. Text. No response. Email. No response. Final email call and text telling him job is canceled and to refund and or reverse down payment on my card. Finally sends me a text message apologizing and promises to refund my down payment which I am still waiting for. Will probably have to file a dispute with my financial institution. Don't know how this guy is still in business. Avoid like the plague! -
Jessica Spence
4 years agoMarco arrived 4 hours late the day my install was schedule, with multiple excuses. He made a huge mess in the house because there was no protection put down and my floor was covered in gravel. When the install was "complete" he claimed there was an electrical issue, so we had to have an electrician come out, turns out he had installed the motor incorrectly. He sent someone to "fix it" then came to collect the 2nd half of his payment. The unit still didn't function. He returned again and was able to get the unit to power up, and as soon as it turned on, he requested payment for the remaining balance. Which I supplied. Within an hour, I realized the air was blowing hot, not cold. I've since text him many times, and called over and over with no response. I've now paid $2600 for a swamp cooler that works worse than the one it replaced. Communication is horrible, left a mess, and didn't do what he was paid to do. Believe the posts that say don't use him - or make sure everything is 100% complete before payment. He won't come back after he's been paid. -
Jennifer Montano
4 years agoDoes NOT answer or return calls or texts. Finally got ahold of him, set up an appointment and he never showed. I DO NOT recommend!!!! All the 5 star reviews is how I felt a year ago when I needed a new A/C installed. But the promised 2 years maintenance was not fulfilled. VERY VERY unprofessional!!!!!
Neighborhoods
- Rio Rancho
- Los Ranchos de Albuquerque
- North Valley
- South Valley
- Corrales
- Sandia Heights
- Piedras Marcadas
- Los Griegos
Extra Info
Features
- Affordable HVAC Service
- Professional Installation
- Timely Service
- Goes Above & Beyond
- Excellent Job
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does NM Heating and Air determine pricing for AC and furnace installations?
We base pricing on a detailed evaluation of your home's square footage, layout, insulation, and existing ductwork to ensure proper equipment sizing. Fair quotes include all labor, materials, and any necessary permits, provided upfront with no hidden fees. This approach prevents issues like undersized units that lead to inefficiency or safety concerns.
Do you offer free estimates?
We provide free, no-obligation quotes after assessing your HVAC needs on-site. Our estimates detail equipment, labor, and scope to give you full transparency before any commitment. This helps you understand exact costs without surprises.
Is NM Heating and Air licensed and insured for HVAC work in Albuquerque and Santa Fe?
We carry full licensing, bonding, and insurance required for HVAC installations and repairs in New Mexico. Our team holds EPA 608 certification for handling refrigerants safely. These credentials protect your property and ensure compliance with local codes.
Are you insured and bonded for furnace and AC installations?
NM Heating and Air maintains comprehensive general liability, workers' compensation, and bonding to cover any potential issues during service. We meet all state requirements for HVAC contractors, including proper refrigerant handling certifications. This setup safeguards homeowners from liability risks.
Does NM Heating and Air handle evaporative AC installations and furnace diagnostics?
We install evaporative AC units, furnaces, and perform diagnostics using tools to check refrigerant lines, gas connections, and system performance. Our scope covers both residential swaps and full setups, including rooftop commercial units. Proper sizing and inspections ensure efficient operation tailored to your home.
What should I expect for arrival time and timeline when you schedule an HVAC installation?
We arrive on time within agreed windows and communicate any changes promptly. Installations typically complete in one to two days depending on complexity, from quote to full setup. Clear scheduling keeps your project on track without unnecessary delays.
