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NM Heating and Air in Albuquerque, New Mexico
2412 Sorral Way SW, Albuquerque, NM, 87121 Photos
Services Offered
Highlights from the Business
About NM Heating and Air
At NM Heating and Air, we handle AC and furnace installations across Albuquerque and Santa Fe, NM, showing up on time with fair quotes and clear communication every step. Our crew goes the extra mile to get the sizing right and keep you informed, whether it’s a straightforward swap or a full setup. We’ve earned repeat calls from folks who value that straightforward approach.
Top Highlights From Customer Reviews
NM Air receives praise for prompt, affordable AC and furnace installations. Marco is commended for professionalism, fair pricing, and exceeding expectations. Customers highlight timely arrivals, efficient service, thorough cleanup, and satisfaction with completed work. Many recommend their services.
Top Reviews
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Lou Wagner
4 years agoWorst contractor ever. Did damage to my home and only partially repaired it. Left us without heat on one of the coldest nights of the year. Took way longer to do the work than claimed. Quoted the job with mistakes and couldn't finish it. Then, they abandoned the job after being fully paid. After a year, their shoddy workmanship is STILL causing damage to my home. They are incompetent and completely incapable. I hired them because of the positive reviews on here. Don't you believe any of them; you'll be wasting your money. -
M M
4 years agoClass action lawsuit anyone? Marco billed us $7000 just to give an AC that wasn't the proper size for our square footage and he hired a contractor without disclosing it to us, we had carbon monoxide leaking in the home because of the work they did. Most unprofessional company ever they must have their license provoked. Not to mention they are unresponsive and take no responsibility for their work. Took them two weeks to install an AC entirely and even after the fact we were missing parts to our furnace and they put my family in danger with carbon monoxide. It also started leaking water in the furnace area and their solution was to wire a tube outside of our home ( in the photo we have a bucket under the tube in case it made the water bill jump so we used the water on our plants). -
Jennifer Montano
5 years agoDoes NOT answer or return calls or texts. Finally got ahold of him, set up an appointment and he never showed. I DO NOT recommend!!!! All the 5 star reviews is how I felt a year ago when I needed a new A/C installed. But the promised 2 years maintenance was not fulfilled. VERY VERY unprofessional!!!!! -
rerackzz
5 years agoHorrible customer service!! The owner installed an AC until in November. He was supposed to send me an invoice so I was able to submit my rebate for the unit. He never returned my phone calls or text messages. DO NOT RECOMMEND!! -
Krystle Hamberg
5 years agoThe worst customer service. They will not return your phone calls after installing the unit. I would not recommend this company. I contacted Wagner and the customer service is unbelievable. If you want a professional company, I'd recommend Wagner.
Neighborhoods
- Rio Rancho
- Los Ranchos de Albuquerque
- North Valley
- South Valley
- Corrales
- Sandia Heights
- Piedras Marcadas
- Los Griegos
Extra Info
Features
- Affordable HVAC Service
- Professional Installation
- Timely Service
- Goes Above & Beyond
- Excellent Job
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does NM Heating and Air determine pricing for AC and furnace installations?
We base pricing on a detailed evaluation of your home's square footage, layout, insulation, and existing ductwork to ensure proper equipment sizing. Fair quotes include all labor, materials, and any necessary permits, provided upfront with no hidden fees. This approach prevents issues like undersized units that lead to inefficiency or safety concerns.
Do you offer free estimates?
We provide free, no-obligation quotes after assessing your HVAC needs on-site. Our estimates detail equipment, labor, and scope to give you full transparency before any commitment. This helps you understand exact costs without surprises.
Is NM Heating and Air licensed and insured for HVAC work in Albuquerque and Santa Fe?
We carry full licensing, bonding, and insurance required for HVAC installations and repairs in New Mexico. Our team holds EPA 608 certification for handling refrigerants safely. These credentials protect your property and ensure compliance with local codes.
Are you insured and bonded for furnace and AC installations?
NM Heating and Air maintains comprehensive general liability, workers' compensation, and bonding to cover any potential issues during service. We meet all state requirements for HVAC contractors, including proper refrigerant handling certifications. This setup safeguards homeowners from liability risks.
Does NM Heating and Air handle evaporative AC installations and furnace diagnostics?
We install evaporative AC units, furnaces, and perform diagnostics using tools to check refrigerant lines, gas connections, and system performance. Our scope covers both residential swaps and full setups, including rooftop commercial units. Proper sizing and inspections ensure efficient operation tailored to your home.
What should I expect for arrival time and timeline when you schedule an HVAC installation?
We arrive on time within agreed windows and communicate any changes promptly. Installations typically complete in one to two days depending on complexity, from quote to full setup. Clear scheduling keeps your project on track without unnecessary delays.
