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ServiceMaster DSI – Maple Grove in Maple Grove, Minnesota
Maple Grove, MN, 55369 Photos
Services Offered
Highlights from the Business
About ServiceMaster DSI – Maple Grove
At ServiceMaster DSI – Maple Grove in Maple Grove, MN, we handle water damage restoration from floods and leaks, coordinating pack-outs, demolition, repairs, and rebuilds with clear communication every step. Our team stays on top of contractors to keep projects moving smoothly while treating your home with care. We’ve helped countless neighbors recover fast after unexpected water issues.
Top Highlights From Customer Reviews
ServiceMaster DSI-Maple Grove delivers excellent restoration services with great communication. Project coordination is smooth, and vendors are high-quality. The team is professional, attentive to detail, and treats properties with care. Pat is praised for being timely, honest, and keeping clients updated.
Top Reviews
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karlene harthun
4 weeks agoTwyla and Mike did an amazing job and were very compassionate they were very extremely Efficient and very helpful. I would recommend them Twyla and Mike for any job again. They are awesome and answered questions and were helpful to mom who has dementia and calming her during a difficult process. -
Kaytie McD
1 month agoVery disappointed in Service Master DSI, Maple Grove. They did not clean all the surfaces as outlined in the proposal. They came back and tried it again and still didn't clean everything as requested. The cleaners excuse was that he didn't have any good cleaning supplies. Most areas were not even touched and had to be cleaned by my realtors team. They did lower the cost, and felt this Google Review should be 5 stars because of it. No way. I don't want anyone to go thru the frustration of working with this company like I did. -
Derek McCoy
2 months agoService Master is great, have worked with Pat at the Maple Grove location for years. They get the job done, easy to work with and easy to refer to other people. Best company -
Aili Hammersmith
2 months agoBrad was great and extremely thorough! Definitely recommend! -
Evette Henderson
4 months agoIn November 2025, my apartment was flooded due to an incident in a neighboring unit. Although the amount of water was not substantial, it caused significant damage. Unfortunately, the pack-out process that followed was extremely disappointing. Several items that were labeled as "loss" should have been salvageable. For example, I had expensive décor on my bathroom walls that was deemed damaged even though the water never reached the walls. My Echo Show was also categorized as damaged despite never coming into contact with water. At the same time, some items that were actually sitting in the water were inexplicably left in my apartment. This inconsistency is very concerning. I received my belongings back approximately six weeks later, and the delivery process was overwhelming. The movers brought in an excessive number of boxes-far more than I anticipated. When I began unpacking, I was shocked to find that each box contained only two to four items surrounded by an unreasonable amount of packing paper. Many of the boxes were extremely light, which made the volume of packaging feel unnecessary and wasteful. This has created a significant burden for me. I have spent more than a week unpacking and disposing of packing materials, filling multiple garbage and recycling bins in my building. I can only imagine how difficult this would be for someone living in a home without access to large, shared waste facilities. The amount of packing material used raises concerns about whether the company is compensated based on the number of boxes packed. Overall, I am very dissatisfied with the service I received. Given the excessive and unnecessary packing, I believe the team responsible for packing my items should return to unpack them and properly dispose of the boxes and packing materials.
Neighborhoods
- Osseo
- Plymouth
- Rogers
- Champlin
- Brooklyn Park
- Corcoran
- Dayton
- Medicine Lake
- Crystal
- New Hope
- Golden Valley
- Robbinsdale
Extra Info
Features
- Water & Fire Experts
- Professional Restoration Services
- Excellent Communication Skills
- Property Treated With Respect
- Project Coordination Expertise
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does ServiceMaster DSI - Maple Grove determine pricing for water damage restoration?
We assess the extent of water damage, including affected areas like floors, walls, and contents, to provide a detailed quote. Factors such as the scope of pack-out, demolition, repairs, and rebuild influence the final cost. Homeowners receive a clear breakdown upfront to understand each step.
Are you licensed and insured for water and fire damage restoration services?
ServiceMaster DSI - Maple Grove carries full licensing and insurance required for water damage restoration and fire damage services in Maple Grove, MN. Our team follows industry standards to ensure safe handling of flood, leak, and fire-related projects. This coverage protects both your property and our operations during restoration.
Does ServiceMaster DSI - Maple Grove handle mold remediation and pack-outs during water damage restoration?
We manage the full scope of water damage restoration, including pack-outs of contents, demolition of damaged areas, and mold remediation as shown in our use of moisture meters and hazmat suits. Our process coordinates repairs and rebuilds after initial drying and assessment. This comprehensive approach addresses floods, leaks, and resulting issues like exposed subfloors and ceiling joists.
What is the typical timeline and arrival window for your water damage services?
We arrive promptly with restoration vehicles and equipment to begin assessment and drying setup right away. Projects involve multiple steps like pack-out, demolition, and rebuilds, with timelines depending on damage extent, but we keep things moving by coordinating contractors closely. Clear communication provides regular status updates throughout the process.
How does ServiceMaster DSI - Maple Grove handle cleanup and debris after demolition in water damage projects?
We oversee proper bagging and removal of debris during demolition to prevent filth in living areas and garages. Cabinets and materials are handled carefully, not left scattered. Our team ensures the home is treated with care, leaving it ready for repairs and rebuilds.
Why is your professional water damage restoration approach safer than attempting DIY fixes?
Our specialists use tools like moisture meters to detect hidden water in floors and walls, preventing further issues like mold growth that DIY methods often miss. We coordinate all phases from pack-out to rebuild with licensed vendors, avoiding delays or improper work. This structured process ensures thorough drying and safe restoration, unlike DIY which risks health hazards and incomplete recovery.
