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Cousins Heating & Cooling in Charlotte, Michigan
300 East Santee Highway, Charlotte, MI, 48813 Photos
Services Offered
Highlights from the Business
About Cousins Heating & Cooling
We’re Cousins Heating & Cooling, serving Charlotte, Michigan with HVAC repair, maintenance, and installation that keeps your home comfortable year-round. Our team handles everything from emergency furnace fixes to full system replacements, and we pride ourselves on showing up promptly, explaining your options clearly, and treating your home with the same care we’d give our own.
Top Highlights From Customer Reviews
Cousins Heating and Cooling provides prompt, professional HVAC service with clear communication and fair pricing. Jeremy and Nick are friendly, knowledgeable, and thorough, offering honest evaluations and quality installations. Customers appreciate their easygoing approach and dedication to solving problems correctly. Highly recommended for excellent service.
Top Reviews
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Andrew Schneider
1 month agoAmazing service. -
Lillian Cordell
2 months agoIf you want fast and awesome service PLUS awesome customer service...call Cousins!! -
Patricia Mitchell
8 months agoNick, came to a friend's place to have her HVAC looked at. He was very professional and solved the problem. Would recommend them again. -
Taylor Detzler
1 year agoI had a great experience with Cousins Heating and Cooling! They were punctual, professional, and had a laid-back, easygoing approach that made working with them stress-free. Communication was excellent throughout the process, and their pricing was fair and transparent. I highly recommend them to anyone looking for reliable heating and cooling services and will be referring all of my family and friends to them! -
Tessa Kevelighan
1 year agoJeremy and Nick were amazing! They answered all our questions during the quoting process and never batted an eye when we kept going back and forth on things. They worked with us on dates to install and did an awesome and quick install of our new heating and cooling. They were personable and helpful. We appreciate them and look forward to referring our friends and family to such a great business! Thank you!!
Neighborhoods
- Potterville
- Eaton Rapids
- Mulliken
- Dimondale
- Vermontville
- Olivet
- Grand Ledge
- Sunfield
- Bellevue
- Holt
- Lansing
- Leslie
Extra Info
Features
- Professional HVAC Services
- Fast & Awesome Service
- Excellent Communication
- Friendly Professionals
- Reliable HVAC Contractor
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Cousins Heating & Cooling determine pricing for HVAC repair and installation?
We assess pricing based on the specific issue or system needs, such as furnace repairs, maintenance, or full replacements, after a thorough inspection of your home's setup. Factors like equipment model, labor required, and any necessary ductwork adjustments influence the final quote. We provide detailed written estimates upfront to outline all costs clearly, helping you understand what you're paying for without surprises.
Are you licensed and insured for HVAC work?
Cousins Heating & Cooling carries full licensing, bonding, and insurance, including general liability and workers' compensation, to meet state and local requirements for HVAC services. Our technicians also hold EPA 608 certification for handling refrigerants safely. This coverage protects your home from potential damage during repairs, maintenance, or installations.
Does Cousins Heating & Cooling handle furnace replacements and ductwork modifications?
We manage complete furnace replacements, from removing old units to installing new ones like Luxaire models with updated ductwork and piping. Our process includes inspecting existing ductwork for leaks, restrictions, or poor design before proposing modifications to ensure proper airflow and efficiency. This approach prevents common issues like reduced performance or increased noise after installation.
What should I expect for scheduling and arrival times with you?
We arrive promptly within the agreed window, often within hours for emergencies like broken furnaces, and work flexibly with your preferred dates for installations. Our team communicates clearly about timelines, from initial visit to completion, setting realistic expectations to minimize disruption. Punctuality allows us to diagnose and resolve issues quickly while respecting your schedule.
How does Cousins Heating & Cooling handle cleanup and debris after HVAC work?
We treat your home with care by using drop cloths and shoe covers during the job to protect floors and surfaces. All old equipment, debris, and waste from furnace replacements or repairs get removed and disposed of properly at the end. Your space is left clean and ready for immediate use, with a final walkthrough to confirm everything meets your standards.
Why is hiring you safer and better than attempting HVAC repairs myself?
Professional HVAC work requires specialized tools, refrigerant handling certifications, and knowledge of codes to avoid risks like electrical hazards, improper refrigerant charges, or system inefficiencies that DIY often causes. Our laid-back yet professional approach includes clear explanations of options and thorough testing post-installation for optimal performance and safety. This prevents costly mistakes, extends equipment life, and ensures your home stays comfortable without voiding warranties.
