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All Points HVAC in Worcester, Massachusetts
Worcester, MA, 01610 Photos
Services Offered
Highlights from the Business
About All Points HVAC
At All Points HVAC in Worcester, MA, we handle AC unit cleanings, repairs on multiple systems, and unexpected plumbing leaks like those under sinks or tubs. Customers call us back year after year because we show up fast and get the job done right the first time. Our crew keeps your home running smoothly through every season.
Top Highlights From Customer Reviews
The company is professional, efficient, and prompt, with quality service and fair pricing. Technicians are knowledgeable and friendly. Customers appreciate the fast response times and complete service. They are reliable and have been utilized multiple times by some customers.
Top Reviews
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jake pettes
7 months agoCompany has been utilized by us multiple times. Professional, efficient, prompt and complete in their process. Greatly appreciated. -
Alaina Burke
9 months agoMy mom had used this company a year or 2 ago to clean our AC units, which was great. This year we called them again for our yearly cleaning as well as an issue with 3 of our units not working. At first, the technician that came out told us it was plugs that needed to be changed, and that he was going to have Manny order the parts and come back out. After days of no response on when they were doing this, my mother had to heckle them to even give her a quote or answers to when they were coming out to fix the units. When the tech finally came back to fix them, he said it was actually the board in the converter. After again needing to the call the company several times for quotes that were promised the same day or next, the office told us we were actually going to need to replace the whole unit. During our annual cleaning they only washed out our filters, but nothing more and charged almost $1,000 for the 6 units. Our main unit we use in the living room was also left now being noisy and leaking water. My mother has several medical conditions where her doctors have told her she cannot be in the heat/humidity and the AC's are absolutely a medical necessity. At this point, we are just scrambling to have them repair what they have broken and we will be moving on to another company. -
Eve Patterson
1 year agoI called All Points HVAC, I thought I might have a small leak in the 2ND floor bathroom tub drain. As it turned out I had a small leak under the bathroom sink. The plumbing material was a 1 1/4 chrome trap with tail piece. The plumber informed me he could not do it because he didn't have time. I called the company to ask them why would you send the plumber here if he doesn't have time to do the job? They told him he will be doing the job. When I spoke to the woman at the company I ask her what is this going to cost and she said she doesn't know because she does not know what the part will cost. The cameras on my house are showing the plumber was on property for 1 1/2 hours. He billed for 2 hours $380.00 Labor. The material at a plumbing supply company said the part goes for $50.00. I was charge $337.00 for the parts. I spoke to the guy at the plumbing store and said he can't understand how a job that takes 15 minutes and parts of $50.00 can turn into a bill like this!!!! The plumbing company left a message saying they charged my card $717.10!!!!!! I have never received a bill so shocking!!!! * -
Shirly Ellison
2 years agoQuality service, fair pricing, knowledgeable, reliable people. -
Roberto Lugo
2 years agoVery friendly professional and showed up fast.
Neighborhoods
- Shrewsbury
- Millbury
- Auburn
- Holden
- Leicester
- Grafton
- West Boylston
- Paxton
- Sutton
- Northborough
- Boylston
- Rutland
Extra Info
Features
- Professional and Efficient
- Quality HVAC Service
- Prompt Response Time
- Reliable Professionals
- Fair Pricing
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does All Points HVAC determine pricing for HVAC repairs and installations?
We provide detailed written estimates that break down equipment costs, labor, materials, and any permits or inspections required for your specific job. Pricing depends on factors like your home's square footage, the complexity of the installation, and whether ductwork modifications or additional components are needed. We recommend getting a load calculation performed before installation to ensure proper equipment sizing, which helps avoid costly oversizing or undersizing mistakes down the road. Contact us for a free estimate so we can assess your needs and provide transparent pricing.
Are you licensed and insured to perform HVAC work?
All Points HVAC maintains the proper licensing, bonding, and insurance coverage required to operate in Worcester, MA, including workers' compensation and general liability insurance. Our team is familiar with local permitting requirements and inspection procedures to ensure all work meets code. We can provide proof of our credentials and certifications upon request, giving you confidence that your installation or repair is handled by qualified professionals.
What types of HVAC systems does All Points HVAC install and repair?
We handle AC unit cleanings, repairs on multiple systems, furnace installations, heat pump systems, boiler installations, and water heater work. Our photos show experience with complex multi-unit installations, mini-split systems, furnaces with extensive ductwork, and commercial boiler setups. Whether you need routine maintenance, emergency repairs on one unit or several systems at once, or a complete system replacement, we have the expertise to handle it. We also address unexpected issues like plumbing leaks that can affect your home's comfort systems.
How quickly can you schedule an appointment and what should I expect on installation day?
All Points HVAC prioritizes fast response times and shows up promptly to handle your needs. On installation day, our team will protect your home using drop cloths and proper cleanup procedures to minimize disruption. We'll walk you through the work being performed, explain the timeline from start to finish, and ensure all testing is completed before we leave. After installation, we provide guidance on system operation, maintenance requirements, and warranty registration so you're fully prepared to maintain your new equipment.
Does All Points HVAC inspect ductwork and measure airflow before recommending a system?
Yes, we conduct thorough evaluations that include inspecting your entire HVAC system, ductwork, electrical components, and measuring static pressure and airflow. Even correctly sized equipment can underperform if ductwork is leaky, restricted, or poorly designed, so we identify any issues with kinks, undersized runs, or poor transitions. We perform a Manual J load calculation that accounts for your home's square footage, insulation levels, window types, and local climate to ensure proper equipment sizing. If duct modifications are needed to meet manufacturer specifications, we'll propose those solutions as part of our comprehensive assessment.
What happens to debris and waste after your team completes the work?
Our crew handles cleanup as part of the installation process, removing debris and waste materials properly so your home is left clean and ready to use. We take care of disposing of old equipment and materials according to local regulations, so you don't have to worry about hauling anything away yourself. Your home will be protected throughout the job with proper coverings and careful handling of your space. Once the work is complete and the system has been tested for proper performance, we'll do a final walkthrough to ensure everything is in order.
