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Massachusetts Pro HVAC logo - Professional HVAC Contractor in Salem, MA
Unverified Electrical & HVAC

Massachusetts Pro HVAC in Salem, Massachusetts

4.8/5 (26 Reviews)
pin icon 35 Harrington Avenue, Salem, MA, 03079
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Highlights from the Business

Money Back Guarantee
Family
Locally Owned
Efficient Work

About Massachusetts Pro HVAC

At Massachusetts Pro HVAC in Shrewsbury, MA, we handle air conditioning installations and HVAC repairs with hands-on care for homes just like yours at 35 Harrington Ave #5114. Our team shows up fast when systems break down and walks you through every step so you know exactly what’s happening. We’ve built our local reputation one job at a time.

Top Highlights From Customer Reviews

Massachusetts Pro HVAC provides professional, punctual, and efficient HVAC service, including repairs, maintenance, and new system installations. Technicians are knowledgeable, explain issues clearly, offer fair pricing, and ensure customer satisfaction. They are responsive and prioritize urgent requests.

AI-Generated Review Summary

Top Reviews

  • T

    Tegan Von Wasserman

    6 months ago
    CALL THEM FIRST! No need to shop around! I am so grateful to Luciano! He was so professional; taking the time to explain the problem, the cause and the fix. From the initial point of contact via text message, he was responsive and replied within the hour. After I told him our furnace stopped blowing hot air, he made us a top priority and was out the next morning! We are so grateful, happy and warm, lol. Thank you a million times over, Luciano!!!! why T I said he we have 2 hairless cats. Ge came out the following morning He was m punctual, even giving me a 20 minute heads up prior to arrival. The problem was addressed immediately, and within minutes the job was completed. Rgabjbbnjj
  • C

    Chrissy Burke

    6 months ago
    Had a great experience. Did everything on time as planned. Great communication and the process was great. Price was very reasonable. Would highly recommend this company!
  • D

    Dhiren Parikh

    7 months ago
    Fantastic installation experience! Luciano and his team did an outstanding job installing my Mitsubishi Mini-Split 18000 BTU system. From start to finish, the entire process was smooth and professional. Luciano was punctual, courteous, and extremely knowledgeable about mini-split systems. Before the installation, he carefully explained the different options, sizing, and placement to ensure the best efficiency and comfort for my home. The installation itself was flawless-clean, precise, and completed right on schedule. The team paid close attention to every detail, from neatly routing the refrigerant lines to thoroughly testing the system before completion. Luciano also took the time to walk me through the system's functions, including how to use the remote for both heating and cooling. The unit has been running perfectly since day one-quiet, energy-efficient, and maintaining the ideal temperature throughout the house. I highly recommend Luciano to anyone seeking top-quality mini-split HVAC installation. Excellent craftsmanship, great communication, and truly fantastic service!
  • J

    Jean Romano

    7 months ago
    Terrible company. All they concerned was money they made. They won't care about customers. Don't hire them. You will regret.
  • T

    Tanmay Mathur

    8 months ago
    I found them through a Facebook group for my basement renovation. Luciano is polite, knowledgeable and extremely professional. He offered competitive pricing, was transparent in his communication and committed to finish his job on schedule. He made sure he cleaned up after himself and ensured that other construction crew can function in parallel. I would recommend Mass Pro if you are looking for a reliable HVAC technician.

Neighborhoods

  • Beverly
  • Peabody
  • Danvers
  • Marblehead
  • Swampscott
  • Lynn
  • Manchester-by-the-Sea
  • Middleton
  • Saugus
  • Wenham
  • Nahant
  • Topsfield

Extra Info

Features

  • HVAC Experts
  • Timely and Professional
  • Quick Repairs
  • Exceeds Expectations
  • New System Installation

Social Media

Accepted Payment Methods

  • credit card
  • debit card
  • cash
  • bank transfer

FAQ

Does Massachusetts Pro HVAC offer free estimates for HVAC repairs and air conditioning installations?

We provide detailed quotes after assessing your HVAC system to ensure accurate pricing based on the specific repair or installation needs. Factors like system size, parts required, and labor time determine the final cost. Contact us to schedule a visit where we walk you through the estimate process step by step.

Are you licensed and insured for HVAC work?

Massachusetts Pro HVAC carries all necessary licensing and insurance to handle HVAC repairs and installations safely in Shrewsbury, MA. Our team follows local regulations and standards to protect your home and property during every job. We can provide proof of credentials upon request to give you peace of mind.

Does Massachusetts Pro HVAC handle installations of heat pumps, furnaces, and ductwork?

We install heat pumps like outdoor condenser units, furnaces such as Bryant models with insulated ductwork, and Bosch HVAC units in basements or utility rooms. Our technicians also set up ductwork in new construction homes to ensure proper airflow and efficiency. These services cover both repairs and full system replacements tailored to your home.

What is your typical timeline and arrival window for HVAC service calls?

We respond quickly to service requests and aim to arrive within the scheduled window, often fixing issues ahead of schedule even if it means working late. Expect clear communication on timelines from initial contact through completion, with hands-on updates at every step. For installations, we coordinate based on your home's readiness and our assessment.

Does Massachusetts Pro HVAC clean up after HVAC repairs and installations?

We leave your home clean and tidy after every job, removing all debris from repairs or installations like ductwork and unit setups. Our team uses protective measures to avoid mess during the process and ensures everything is walkthrough-ready. This includes hauling away old parts or waste from the site at 35 Harrington Ave #5114 or your location.

Why is hiring you for HVAC work safer and better than attempting DIY repairs?

Our professional approach involves thorough diagnostics and proper tools to handle refrigerants, electrical connections, and system balancing correctly, avoiding risks like gas leaks or electrical hazards common in DIY attempts. We explain each step so you understand the work, ensuring long-term efficiency and safety that unmatched by untrained efforts. Technicians with hands-on expertise prevent costly mistakes and voided warranties from improper handling.

Still have questions? Talk directly to the owner.

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Location & Hours

Service Area:

Serving Salem, MA & Surrounding Areas
Mon 7:00 AM - 5:00 PM
Tue 7:00 AM - 5:00 PM
Wed 7:00 AM - 5:00 PM
Thu 7:00 AM - 5:00 PM
Fri 7:00 AM - 5:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed

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