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Cool Runnings HVAC LLC in Salisbury, Maryland
113 Olive Street, Salisbury, MD, 21801 Photos
Services Offered
Highlights from the Business
About Cool Runnings HVAC LLC
At Cool Runnings HVAC LLC in Salisbury, MD, we handle HVAC installations, furnace repairs, and urgent heating fixes with hands-on care. Our team responds fast to get systems running smoothly, whether it’s a new setup in an old home or a quick part swap during peak season. We focus on clear communication from the first call.
Top Highlights From Customer Reviews
Cool Runnings HVAC excels in HVAC installation and quick AC repairs. The team is professional, knowledgeable, and efficient, with excellent communication. They prioritize customer satisfaction and are responsive, especially during emergencies. They complete jobs quickly and thoroughly.
Top Reviews
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J Blaine
5 months agoI had an ignition issue on a furnace which they fixed however, the part was marked it up no big deal, but they charged 2 hours at $120 plus a $65 dispatch fee because they had to get the part. In total they were there less than 30- 45min total time. When I questioned, I was talked to very condescendingly. They appear to make their money off people who don't know any better. Should have been a $250 repair MAX. If you have lots of money and like being taken advantage of this is your guy. Update- In less than 24 hours the unit broke again at 7pm on a Saturday with a low of 12degrees. I tried to call them but didn't get an answer, so I had a different company come out and they told me that Cool Runnings didn't put it back together correctly and that caused an issue. The other company only charged me $175 to fix and they even serviced the unit. A service that cool Runnings recommended to me but would not do unless I scheduled it with them at a later date thus incurring another $120 Service call fee and unknown delivery fee's + Plus the $200 for the service because they charge a service fee for each issue they find or that you call in. Now mind you, the other company I called to fix Cool Runnings mistake was there for 35min repaired and serviced the unit for $175 after hours on a weekend night. Don't get ripped off go elsewhere. -
Sumer Ratcliff
5 months agoI was having issues with my HVAC unit not working. These guys were my second option and I'm so glad I called them . They came out same day and had my problem fix within 10 minutes. Saved me a ton! They have a customer for life -
Leigh-Anne Johnson Photography
5 months agoAaron and his team are top notch! Not only are they quick with their responsiveness, but their knowledge and professionalism is incredible. Last summer I was in a situation with a broken AC during the hottest part of the summer (and the busiest time for HVAC companies). I knew I could rely on Cool Runnings-and sure enough, they did not disappoint. They'll always be my first phone call! -
Joshua Shockey
6 months agoI am 100 percent sure you have a customer named Alisha. We trusted your service and went with out heat multiple times. At times it was too cold in the house, and you offered space heaters stating we would have heat the next day and a while week went by , and no one showed up. I dont know how many times they came over to "fix" the issue and a week or two later the units stop working again. They week of Christmas we didnt have heat that whole year after you all ensured we would not go with out heat. We only had your service for 6 months. It was to cold to stay in the house especially with small children , so no i would not recommend this service. Its exhausting. I would love to chat about it I sent you an email at around Christmas at 4 am to complain about your service and I didnt get a response. I can email.you again I would not recommend this service to anyone. We got mini splits in June they started messing up in August. When it started to get cold the Units stopped working. They came out to them and the units would work for a week or two then they would break again. I cant count how many mornings we woke up in the cold. There was no emergency services. I cant count how many weekends we didnt have heat. Just this past Christmas we didnt have heat from from Tuesday to the following Monday. There were a few instances they were suppose to show and didnt show up at all. If you want an unreliable service this is the place. -
Drew F
6 months agoHad to get a whole new unit installed last winter, and communication wasn't that great. I had to be the one to call to ask for updates the entire time, while stuck with no heat in the dead of winter, only to finally be told why there was a delay in delivering and installing the system. Honestly I wouldn't have been upset if I was just informed from the beginning, but communication is half the job. Then, recently had the system act up a bit during this years winter, guys came out, inspected everything, and then come to find out the unit they installed, they had neglected to even turn on the backup switch for auxiliary heat. So our system has just been working overtime each winter. And to be charged over two hundred dollars is kind of insane for a mistake they made. Lastly, I'm not a pro with this field of work, but this job looked messy. There were gaps everywhere that let's in the cold, and I had to spray foam myself to try to help it a bit...not impressed to say the least
Neighborhoods
- Fruitland
- Delmar
- Pittsville
- Hebron
- Parsonsburg
- Willards
- Sharptown
- Allen
- Mardela Springs
- Powellville
- Quantico
- Bivalve
Extra Info
Features
- Professional HVAC Services
- Quick, Reliable Response
- Quality Daikin Installation
- Heating Issue Experts
- Excellent Communication
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Cool Runnings HVAC LLC offer free estimates for HVAC installations and repairs?
We provide detailed quotes based on the specific needs of your HVAC project, such as system size, parts required, and labor scope. Pricing factors in the job's complexity, including any necessary part sourcing or custom installations in older homes. Contact us for a custom assessment to understand the full cost upfront.
Are you licensed and insured for HVAC work?
Cool Runnings HVAC LLC carries the necessary licensing and insurance to handle HVAC installations, furnace repairs, and heating services safely. Our team complies with local requirements for refrigerant handling and system work. This coverage protects your property during service calls and installations.
Does Cool Runnings HVAC LLC install mini-split units and air purifiers in older homes?
We handle installations of mini-split HVAC units, furnaces, air handlers, and active air purifiers, even in homes over 160 years old without prior systems. Our approach ensures proper integration with existing structures for efficient heating and cooling. These services improve indoor air quality and comfort year-round.
What is your typical response time and arrival window for service calls?
We respond quickly to urgent heating and AC issues, often addressing them during peak seasons like summer breakdowns. Expect clear communication on arrival windows from the first call, with our service vans ready in Salisbury, MD. Scheduling aligns with your needs for installations or repairs to minimize disruption.
Does Cool Runnings HVAC LLC clean up after HVAC installations and repairs?
We leave your home clean and tidy after every job, removing debris from furnace repairs, part swaps, or full system installations. Our team uses protective measures during work to safeguard floors and spaces. This ensures your property is restored promptly once the HVAC system is running smoothly.
Why is hiring you for HVAC repairs safer than attempting DIY fixes?
Professional repairs involve proper diagnosis, part matching, and system testing that DIY often misses, risking further damage or inefficiency. Our hands-on experience prevents issues like improper furnace ignition fixes or mismatched components in complex setups. This approach extends equipment life and avoids safety hazards from refrigerant or electrical errors.
