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M&S Flooring Inc. in Rockville, Maryland
413 East Gude Drive, Rockville, MD, 20850 Photos
Services Offered
Highlights from the Business
About M&S Flooring Inc.
At M&S Flooring Inc. in Rockville, MD, we help homeowners and contractors with expert carpet services, laminate wood and stone flooring installation, and vinyl or linoleum tile and sheet repairs. We take time to walk you through options, solve problem areas, and deliver flooring that fits your space and budget.
Top Highlights From Customer Reviews
M&S Flooring is praised for helpful service, knowledgeable staff, and quality flooring options, including excellent hardwood matching. Installers are quick and thorough. Customers appreciate the owner's attention and fair prices. Repeat business is common.
Top Reviews
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A Schulte
2 months agoI ordered hardwood flooring from M&S flooring to be installed in two bedrooms in my home. The owner, Mahmoud, was very helpful throughout this process. The flooring in the rest of my home is no longer available, so it was tricky to match any new flooring with the existing hardwood. Mahmoud was very knowledgeable about the options and thoughtful about my concerns. The team that installed the flooring were also great. They worked quickly and cleaned up thoroughly when the project was done. I highly recommend M&S Flooring. -
Patrick Schoof
9 months agoMy contractor recommended M&S Flooring for my basement. The owner, Mahmoud, actually met us at the door, walked us through options with no rush, and brought the heavy items to the car. In the end, we had two unopened boxes, and he refunded the cost quickly and easily. I am extremely impressed with this company and their service. -
Alexander Platonov
1 year agoThree years ago, I made the significant decision to invest in new vinyl plank flooring for my second floor, a total of 1000 square feet. Entrusting this task to M & S Flooring Inc, I was led to believe that their materials were top-notch, and the $10,000 expense seemed justified for what I hoped would be a lasting improvement to my home. Regrettably, my experience from start to finish has been fraught with issues, culminating in a situation that not only endangers my family's safety but has also left me feeling utterly disregarded as a customer. The first issue emerged just days after installation. A ceramic tile near my bathroom was accidentally broken by the installers. Accidents happen, but the problem was in how they handled it - by poorly gluing the broken pieces back together without notifying me, leaving dangerously sharp edges exposed. It was only after I discovered this hazard myself and complained that they returned to properly fix it with a spare tile I fortunately had on hand. Over the next three years, the floor's durability has been disappointing. Many grooves broke, planks separated, and in some areas, planks are bulging at the seams, indicating poor installation. I delayed addressing these issues, hoping they wouldn't escalate, but recently, a plank in the kitchen became a serious trip hazard, with its broken groove causing it to peel and separate dangerously. Concerned especially for the safety of my children, I reached out to M & S Flooring Inc, expecting them to honor their warranty. After an unresponsive week to my texts, and only after I called, did the owner request all invoices to proceed with a warranty repair - an inconvenient and customer-unfriendly practice. Thankfully, I kept my invoices and provided them, only to be met with silence for two more weeks. Upon following up, I was promised a repair that never materialized until I pressed further. Finally, an installer was sent, only to inform me upon inspection that I would be charged for the repair. The owner, when called, refused to cover the costs under warranty. The installer, sympathizing with my situation as I held my 2-month-old baby, kindly offered a temporary fix out of goodwill, acknowledging it would be a stopgap solution at best. Appreciating his honesty and understanding that this would not be a proper fix, I politely declined the offer. His willingness to help, despite not being compensated for his time, was a small beacon of kindness in an otherwise frustrating experience. Yet, it was clear that a lasting repair was needed, something that M & S Flooring Inc seemed unwilling to provide. This entire ordeal with M & S Flooring Inc has been nothing short of a nightmare. From the initial mishandling of the broken tile to the final refusal to honor their warranty, their lack of professionalism, accountability, and customer care has been evident. The dangers posed by the poorly installed flooring, compounded by their unwillingness to rectify their mistakes, have left me frustrated and disappointed. I strongly advise against using M & S Flooring Inc for your flooring needs. Their failure to provide quality service and honor their warranty commitments has not only resulted in a hazardous living environment for my family but has also shown their disregard for customer satisfaction and safety. #FlooringFail #CustomerServiceNightmare #SafetyFirst -
Elliott Long
1 year agoM&S Flooring helped me repair my laminate flooring when some boards were coming up. Their person showed up on time, explained what he was doing, and did an overall great job. They also helped me figure out where I could get additional laminate. I would definitely recommend them. -
Diego Rodriguez
1 year agoMy go to store for all floorings.
Neighborhoods
- North Bethesda
- Potomac
- Bethesda
- Gaithersburg
- Germantown
- Chevy Chase
- Aspen Hill
- Silver Spring
- Olney
- Kensington
- Cabin John
- Wheaton
Extra Info
Features
- Professional Flooring Installation
- Reliable, On-Time Service
- Quality Flooring Experts
- Helpful, No-Rush Consultations
- Laminate Repair Specialists
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does M&S Flooring Inc. offer free estimates, and how do you determine the cost of new carpet or flooring?
We provide custom quotes based on the type of flooring you choose, the size of the area, and any repair or prep work needed. Our pricing for carpet, laminate, vinyl, or linoleum work takes into account materials, installation, and the complexity of the layout, such as stairs or problem areas. During the visit, we walk you through different options so you can see how product choices affect your budget. We focus on finding a solution that fits both your space and what you are comfortable spending.
Are you licensed and insured, and how can I feel confident letting your team work in my home?
M&S Flooring Inc. is a professional flooring contractor that focuses on expert carpet, laminate, and vinyl work for homeowners and contractors. We approach each project with clear communication, from the initial walkthrough to the final check of the flooring. Our team arrives on time, explains what will be done, and makes sure you understand the plan before work starts. We take care to respect your home, protect surrounding areas, and leave you with flooring that is properly installed and ready for everyday use.
What types of flooring projects can M&S Flooring Inc. handle, and do you work on repairs as well as new installations?
We handle a wide range of flooring projects, including new carpet installation, laminate wood and stone flooring installation, and vinyl or linoleum tile and sheet work. Our team can help with full-room installations, stair carpeting, and flooring for areas like kitchens, bedrooms, and basements. We also take on repair jobs, such as fixing laminate boards that are coming up or addressing problem spots in existing vinyl or linoleum flooring. Whether you need a small repair or a larger remodel, we take time to look at the space and recommend practical options.
How do you schedule flooring work, and what should I expect on installation day?
M&S Flooring Inc. works with you to find an installation time that fits your schedule and the scope of the flooring project. We explain how long carpet, laminate, or vinyl work is likely to take so you know whether it will be a same-day or multi-day job. On installation day, our crew arrives during the agreed window, goes over the plan again, and addresses any last questions before starting. We move through the project efficiently while still taking the time to solve any problem areas we uncover, such as uneven spots in the existing floor.
What kind of cleanup and disposal can I expect from M&S Flooring Inc. after you finish installing or repairing flooring?
We aim to leave your home ready to use as soon as the carpet or hard surface flooring work is complete. During installation or repair, we keep materials organized and contained so dust and debris stay in the work area as much as possible. At the end of the job, we gather and remove leftover scraps and packaging, sweep or vacuum the work area, and check that the new flooring is clean and presentable. If any furniture or items were moved for access, we work with you to place the space back in order before we leave.
Why is it better to have you install or repair my carpet and hard surface flooring instead of doing it myself?
We handle carpet, laminate, and vinyl or linoleum every day, so we know how to deal with subfloor issues, seams, transitions, and stair details that can cause problems for DIY projects. Professional installation helps flooring sit flat, lock together correctly, and wear evenly, which can prevent gaps, buckling, or premature damage. When we repair existing laminate or vinyl, we carefully match materials and patterns and secure them properly so the fix blends with the surrounding floor. By having us do the work, you save time, avoid costly mistakes, and get a finished floor that feels solid and looks consistent throughout the space.
