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Hippo Cleaning Services in Rockville, Maryland
17 West Jefferson Street, Rockville, MD, 20850 Photos
Services Offered
Highlights from the Business
About Hippo Cleaning Services
At Hippo Cleaning Services in Rockville, MD, we specialize in professional carpet cleaning with a focus on tough stains, pet accidents, and area rugs. We offer fast, same-day service when possible, and our friendly technicians work carefully to leave your carpets looking refreshed and your home feeling cleaner.
Top Highlights From Customer Reviews
This carpet cleaning service earns high praise for same-day appointments, promptness, and efficient, thorough work. Technicians like Edgar, Curtis, and Walfred are consistently described as friendly, professional, and detail-oriented. Customers appreciate the ability to remove tough stains and pet messes, leaving carpets looking new.
Top Reviews
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Elbereth Lunn
4 weeks agoCurtis was timely , kind and honest. They were able to come Same day per my request because of an accident on my area rug due to our dogs. -
Jocelyn Shuler
2 months agoEdgar was wonderful! Reasonable price, fast service. Carpet looks great. -
Cassy Dantse
3 months agoThe absolute best, patient, honest, professional. He did a fantastic job. Thank you very much! I sincerely appreciate you. What a beautiful surprise when i came back into my house... Edgar is the best.. -
Janet N
6 months agoI had an amazing experience with this carpet cleaners. Walfred was my technician and he was great; very friendly and did a thorough job. I appreciate their ability to be accommodating because my building doesn't have elevators and I had other companies deny me because of that. I will be using them again in the future for their services. Thank you. -
Gurdyal Kalsi
6 months agoHippo tech Curtis was excellent and finished cleaning our rugs with very minimal chemicals and water residue. Loved it.
Neighborhoods
- North Bethesda
- Potomac
- Bethesda
- Gaithersburg
- Germantown
- Chevy Chase
- Aspen Hill
- Silver Spring
- Olney
- Kensington
- Cabin John
- Wheaton
Extra Info
Features
- Same Day Service
- Experienced Technicians
- Reasonable Prices
- Thorough Cleaning
- Honest and Professional
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Hippo Cleaning Services determine the cost of carpet or rug cleaning?
We base pricing on practical factors like the size of the area, the type of carpet or rug, how soiled it is, and whether there are tough stains or pet accidents that need extra attention. Heavily stained areas, pet accidents, and delicate area rugs can take more time and specialized products, which can affect the total cost. We are happy to discuss your specific rooms and issues over the phone or by message so you know what to expect before we start. In many cases we can give a ballpark estimate in advance and then confirm the final price on site once we see the exact condition.
Are you licensed and insured, and how can I know I'm hiring a reputable carpet cleaner?
Hippo Cleaning Services operates as a professional carpet contractor with trained technicians who focus on quality workmanship and respectful service in your home. Our team has hands-on experience with carpet cleaning, upholstery cleaning, duct and dryer vent cleaning, and water damage work, so you are not dealing with a one-purpose crew. We show up when scheduled, communicate clearly, and complete the job as agreed so you can feel comfortable letting us work in your home. You can also confirm our reputation by checking our presence on professional platforms where homeowners contact us directly.
Can Hippo Cleaning Services handle tough pet stains, area rugs, and water damage issues?
Yes, we specialize in tough stains, pet accidents, and cleaning both wall-to-wall carpet and area rugs. Our technicians regularly handle situations like pet urine, diarrhea, and other accidents that need quick, careful cleaning. We also provide upholstery cleaning and duct and dryer vent cleaning, so you can address multiple cleaning needs in one visit. As a water damage specialist, we can help with carpet and soft surfaces affected by clean water incidents, focusing on extracting moisture and cleaning affected areas.
How quickly can you schedule my carpet cleaning, and do you offer same-day service?
Hippo Cleaning Services offers fast scheduling and, when our calendar allows, same-day service for urgent issues like pet accidents or spills. We give you an arrival window and aim to arrive on time so you are not waiting around all day. If you tell us about a time-sensitive problem, we do our best to prioritize it within our existing route. For larger jobs or water damage work, we may discuss a specific start time and approximate duration so you can plan your day.
What can I expect my home to look like after Hippo Cleaning Services finishes the job?
We work carefully to leave your carpets looking refreshed and your home feeling cleaner than when we arrived. Our technicians use professional carpet and upholstery cleaning equipment that extracts soil and solution, so there is no messy residue left behind. We place hoses and tools thoughtfully and remove all of our equipment and any disposable materials when we are done. After we finish, your carpets and rugs may be slightly damp for a short period, but the surfaces and surrounding areas will be tidy and ready to use once dry.
Why should I hire your professional carpet cleaners instead of renting a machine and doing it myself?
Our technicians use professional-grade carpet cleaning equipment and solutions that reach deeper into the fibers than typical rental units or consumer machines. We understand how to treat tough stains, pet accidents, and different carpet and upholstery materials without over-wetting or damaging them. Proper technique helps prevent issues like lingering odors, recurring spots, or residue that can attract new dirt. By having us handle the work, you save the time and trial-and-error of DIY cleaning while getting a more thorough, carefully done result.
