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First Solutions Pest & Home Services in Derwood, Maryland
15739 Crabbs Branch Way, Derwood, MD, 20855 Photos
Services Offered
Highlights from the Business
About First Solutions Pest & Home Services
We’re First Solutions Pest & Home Services, serving the Derwood community with wildlife removal and comprehensive pest management. Our approach combines thorough inspections, eco-friendly treatments, and follow-up care to protect your property while keeping your family safe. We handle everything from rodent exclusion to insect elimination with the precision and transparency our neighbors deserve.
Top Highlights From Customer Reviews
Provides prompt, knowledgeable service with thorough inspections. Staff is polite and informative, addressing customer needs effectively. Technicians explain work clearly and accommodate finances. Teams are punctual, tidy, and successful at resolving pest issues. Customers recommend and reuse for various repairs.
Top Reviews
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Carol Terko
2 months agoHe was very polite knew what he was doing and quick. Their prices are very reasonable -
Heidi C
4 months agoNot worth the money and hassle in scheduling. Untrustworthy and dishonest. This company automatically schedules you for bi monthly maintenance and give you less than 24 hrs notice. When I mentioned the notifications weren't providing enough notice, the office manager said they are having technical issues their notification system being delayed. I let her know that this has been ongoing for at least 6 months without resolution. Whenever I call to reschedule I'm always encouraged to have the technicians treat the outside (which is minimal because I have a townhome) and come back for the inside. This is exhausting to repeat every single time I call. With my last service, I called yet again to reschedule and no one told the technician. He called me when he was on his way to my house. Sure, they were going to have him treat the exterior and claim they weren't able to access the interior. This week I had to call yet again to reschedule and their phone number was marked as potential spam and disconnected. I called the number from which I received the text and it was an automated response. That was enough for me to cancel my contract. This business model and customer service is absolutely awful. I would not recommend. -
Christine Conn
4 months agoExceptional professionalism and very thorough in review and treatment of the bat infestation. We knew we were in good hands at Daniel's first visit to assess the problem and are so grateful First Solutions honored the warranty of the prior company and provided such great customer service. We had a major bat infestation in the attic treated by the prior owners of the company about 2 years ago. The treatment fee was extremely high and they neglected to properly seal the attic after the work was done. Fast forward to 12/25 to find that we had more bats. First Solutions came out to the house within days of our call and gave us their complete assurance that the problem would be addressed at no cost to us. I recommend First Solutions to anyone needing home pest management. They have top notch business integrity and friendly responsive customer service that is proof to me that they are a great company to work with. -
Alison Gugerty
6 months agoDarryl went above and beyond during his consult! Not only did he identify where all of the critters were entering my house, he even helped me clean up the mess! I am so grateful to his care, communication and detail to his work! -
Yared Kokeb
6 months agoHorrible service on multiple levels: -charged me a hundred bucks just for a five minute walk around of the house -charged me SIX TIMES THAT ($600) for two rodent traps and spraying the basement walls with some sort of rodent repellant (didn't help at all btw) -continued to charge me $100 every other month just to repeat the five minute walk -when I wanted to cancel the guy on the phone tried playing dumb acting like my crappy experience wasn't exactly the same for several other people Next time please do your research and find something on thumbtack where there are actual reviews that you can verify; I'm convinced the reviews here are either fake, or the company just assumes everyone from Baltimore deserves less
Neighborhoods
- Rockville
- Gaithersburg
- Germantown
- North Potomac
- Aspen Hill
- Laytonsville
- Olney
- Montgomery Village
- North Bethesda
- Potomac
- Boyds
- Clarksburg
Extra Info
Features
- On-Time Arrival
- Shows Personal Concern
- Wildlife and Pest Control
- Locally Owned
- Professional Service
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does First Solutions Pest & Home Services offer free estimates for pest control services?
We determine pricing based on thorough inspections of your property to assess the extent of the pest issue and identify entry points. Estimates are provided after this initial evaluation to ensure accuracy for wildlife removal and pest management needs. This approach helps homeowners understand the specific costs involved without unexpected charges.
Are you licensed and insured for wildlife and pest control work?
First Solutions Pest & Home Services holds the necessary licensing and insurance required for safe and professional pest control operations in the Derwood area. Our technicians follow industry standards to protect properties and residents during treatments. Homeowners can request verification of these credentials during the initial consultation for peace of mind.
Does First Solutions Pest & Home Services handle snake removal and bee hive extraction from roofs?
We manage a range of wildlife control tasks including snake capture and bee honeycomb removal from structures like roofs. Our process involves precise exclusion methods and coordination with other trades, such as roofers, to seal entry points after removal. This ensures comprehensive handling of specific niche infestations found in homes.
What should I expect for arrival times and service timelines with you?
First Solutions Pest & Home Services arrives on time for scheduled appointments and conducts thorough inspections before treatments. Initial services take longer to identify issues and apply eco-friendly solutions, while follow-ups focus on monitoring and maintenance. We communicate clear timelines upfront so homeowners can plan accordingly.
What does First Solutions Pest & Home Services do for cleanup and after-care following wildlife removal?
We perform detailed follow-up care after treatments, including checks for remaining pests and sealing exclusion points to prevent re-entry. Waste and debris from removals, such as captured wildlife, are properly disposed of to leave properties clean and safe. Homeowners receive guidance on monitoring for any ongoing activity post-service.
Why is your professional pest control methodology safer and more effective than DIY approaches?
Our method starts with comprehensive inspections to pinpoint pest sources and conducive conditions, using eco-friendly treatments targeted outside when possible to minimize indoor exposure. Professionals avoid common DIY pitfalls like incomplete exclusion or unsafe chemical use, ensuring family safety and long-term prevention. This precision reduces health risks and recurring infestations compared to unguided home remedies.
