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Pro-Tech Refrigeration in Auburn, Maine
235 North River Road, Auburn, ME, 04210 Photos
Services Offered
Highlights from the Business
About Pro-Tech Refrigeration
At Pro-Tech Refrigeration in Auburn, ME, we handle everything from heat pumps and gas furnaces to commercial refrigerators, boilers, and standby generators. Our crew tackles new installations, preventative maintenance, duct sealing, and emergency service for homes and businesses alike. We also fabricate sheet metal and install zoning controls to keep your systems running smooth.
Top Highlights From Customer Reviews
Pro-Tech Refrigeration provides prompt, courteous service, often with same-day appointments. Technicians are thorough, knowledgeable, and explain work clearly. Installers are quick, professional, and detail-oriented. Customers praise their responsiveness, helpful office staff, and commitment to resolving issues. They are easy to deal with and reasonably priced.
Top Reviews
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Shellinggem
4 months agoI cannot recommend Protech Refrigeration due to their dishonest pricing practices. They are completely inconsistent with their labor quotes; the more you call, the more the hourly rate mysteriously climbs. I've watched their rate go from $110 to $125 in the span of only 11 days. It seems they just jack the price up further every time you follow up. On top of the shifting labor rates, they significantly overcharge for parts. They charge double the retail price for items they pick up at local stores, meaning you're paying for their travel time plus a 100% markup on the hardware itself. It feels like they are stealing money right out of your pocket. Save yourself the headache and go with a company that offers honest, transparent pricing. -
Brandan Ray
8 months agoFLOODED MY GARAGE DO NOT USE!!! Second time using pro tech first time was great....this time had a hot water heater replaced on 9/4 and the technician turned on a valve tht provides water to my garage witch has been off and unused since I've owned the property for 13 years causing a sufficient amount of water to flood my garage causing damage to witch jason the owner says is not there fault ur employee should not be flipping random valves they have no idea wht it goes to its a mistake own it thts wht insurance is for!!!! And had a leak on the brand hot water heater tht was just replaced had another technician come fix the work tht was done... -
Theresa Cormier
8 months agoPro-Tech Refrigeration did a conversion in the house I am in from oil to gas. They were very easy to deal with and did an amazing job. I would highly recomend Pro-Tech Refrigeration for any hvac services. They are honest and were very accomodating and resonably priced. -
Tina Miller
10 months agoOur AC unit died on us on one of the hottest days of the summer. After calling several other places (all booked) I called these guys and they were able to fit me in. I needed a new part and a wire tightened and we were back in business w our AC working again! The man who came to our house was kind, thorough, knowledgeable, and patient. He answered all of my questions and was wonderful. The woman who answered the phone was wonderful as well. My animals and I were beyond thankful! -
Nathaniel Proctor
1 year agoAbout 7 years ago we had Pro-Tech Refrigeration install a central air system in the attic of our home in Auburn. From start to finish the work was superb. Our house was kept clean and the installation looks tidy and professional. We have used them for service calls and maintenance on the system and have always been treated well. This past April we reached out to have some of the rooms split and zoned off from the rest of the house as we wanted to keep the bedrooms cooler at night. This required the attic ductwork to be reconfigured with baffles and a controller. Again, the Pro-Tech team delivered! The work was done in a day and a half with the guys keeping things clean and organized. The owner even stopped by and answered some our questions when part of the install had to make an unexpected pivot. A month has passed since the work was done and it has been so nice to have multiple zones that keep the rooms as we want them. I highly recommend Pro-Tech for all of your HVAC needs.
Neighborhoods
- Lewiston
- New Gloucester
- Poland
- Mechanic Falls
- Minot
- Lisbon
- Sabattus
- Turner
- Durham
- Greene
- Pownal
- Wales
Extra Info
Features
- HVAC Experts
- Same Day Service
- Courteous Service
- Reliable Technicians
- AC Repair Specialists
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does Pro-Tech Refrigeration provide free estimates for HVAC services?
We determine pricing based on the specific scope of work, including equipment needs, labor, and any required materials for installations or repairs. Custom quotes are prepared after an on-site assessment to ensure accuracy. This approach helps homeowners understand exact costs without surprises.
Are you licensed and insured for HVAC work?
Pro-Tech Refrigeration holds the necessary licensing and insurance required for HVAC contracting in Maine, covering both residential and commercial projects. Our team carries general liability and workers' compensation to protect your property and ours during service. Homeowners can request proof of these credentials before work begins.
Does Pro-Tech Refrigeration handle mini-split heat pump installations and ductwork for homes and businesses?
We install mini-split heat pumps, air handlers, and ductwork for both residential basements and commercial buildings, as shown in our completed projects. Our services extend to fabricating sheet metal and adding zoning controls for optimal system performance. This covers new setups, replacements, and custom configurations to match your space.
What should I expect for scheduling and arrival times with you?
Pro-Tech Refrigeration offers same-day service for emergencies and schedules routine work with clear arrival windows communicated in advance. We aim to fit urgent needs like AC failures on hot days when others are booked. Technicians arrive equipped in branded vans with tools ready to diagnose and resolve issues efficiently.
Does Pro-Tech Refrigeration clean up after HVAC installations or repairs?
We remove all debris, old parts, and waste from installations like heat pumps, furnaces, or duct sealing to leave your home or business clean. Technicians use protective measures during work to minimize mess and ensure floors and surfaces stay undamaged. This standard practice keeps your space tidy right after service completion.
Why is hiring you safer and better than attempting HVAC repairs as a DIY project?
Professional HVAC work requires handling refrigerants, electrical systems, and gas lines, which demand certified tools and knowledge to avoid hazards like leaks or fires. We follow precise installation standards for charging systems, sealing ducts, and testing airflow, preventing efficiency losses or premature failures common in DIY attempts. Homeowners save on costly mistakes and ensure long-term safety through our experienced approach.
