Permatox Pest Control, Inc. in Shreveport, Louisiana

Top Reviews

• B

  Brock Haggard

  7 months ago
  My family has relied on Permatox for over 40 years and they have consistently delivered outstanding service. From scheduling to treatment, every step is handled with professionalism, clear communication, and genuine care for their customers. They go above and beyond to ensure that not only are issues resolved quickly, but that preventative measures are also in place for long-term peace of mind. Their team is punctual, knowledgeable, and thorough, always taking the time to explain the process and answer any questions. It's evident they take great pride in their work and in building lasting relationships with their customers. I cannot recommend Permatox highly enough.
• M

  Mark Welch

  8 months ago
  Our family have been customers of Permatox since it opened in 1976! Great company, professional, great service!
• M

  Michelle Tilton

  8 months ago
  Excellent service! Highly recommend! Have used Permatox for years.
• C

  Camp Bethany

  8 months ago
  Permatox has always treated us well, taking care of all needs that we have. NO complaints.
• L

  Lisa Young

  8 months ago
  So we had been with Permatox for over 10 years at first they were a very good company. They had an excellent technician in Tim and there's been a few others. Whenever we need them to come in and spray the house because we seen signs of bugs, they would always do so without any hesitation or problems. They have always sprayed the Exterior of our home without any problems whatsoever. However, with our last service we had seen A roach,spiders, ants an A scorpion. So we asked the technician to please spray the inside of the house and I was told That I would have to call the office and get it Okayed and they would have to schedule an inspection of the inside of the house for signs of live Bugs being in the house. I was taking a back with this. When I called the office, I told Informed them what the issue was. The lady who answered the phone Already had an attitude And was rude right from the get-go. I told her what the issue was, and she told me that I would have to catch the roach in a bag take pictures of the bugs In order for them to spray the inside of the house. I told her I pay to get the inside and exterior of the house sprayed for these And have been for years. She said that was their policy. I informed her that it had never been an issue before having the technician Come in and spray since we pay for it. Needless to say, I was very upset about What I had just been . typically I do not ask for them to come inside unless I see signs of bugs Myself. I did tell the technician that we would be canceling our service. My husband and I decided that we would give them another chance since we had been with them for a very long time. Without issues in the past. Today 8/20/25 our house was to be sprayed. I Informed the technician that I needed him to come in and spray. Of course, he said the same thing I needed to call the office. I called the office and asked for a manager. The lady who answered said I can help you. I asked her again to speak to the manager and again she said She would help me. I explained the situation to her and she said that yes, we would have to catch the bug in a bag or take a picture However, they prefer the Bug in a bag/Freezer bag Because the pictures would be distorted. I informed her that I would not do that because it was disgusting and I pay for the service That is for inside and outside. She went on to tell me that the there had been a change in the chemicals in-laws. Again, I Let her know that there was never an issue before. Then she proceeds to tell me that if I go See a physician that they. This is where I lost my ever loving mind and instead of Saying what my mind wanted me to say out Of anger, I simply hung up. She calls back and says she don't know what happened to the call. I told her I hung up on her and I want our service canceled.. I am a cancer survivor and have been for 35 years a rare form of cancer, which had been at a stage four. I have a paralyzed diaphragm, AFIB And asthma. I was so offended when she brought up the doctors. No way are doctors in the same category as pest control. I used to recommend them to family and friends and even strangers. I No longer recommend Permatox to anyone. Do not waste your money. For you will not get the service that you pay for. That is what I have experienced with Permatox. The issue is not with the technicians. They can only do what they are allowed to do. We are in the process of Hiring another pest control service. Have a blessed day.