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Hawthorne Heat & Air LLC in Pollock, Louisiana
Pollock, LA, 71467 Photos
Services Offered
Highlights from the Business
About Hawthorne Heat & Air LLC
We’re Hawthorne Heat & Air LLC, serving Pollock, Louisiana with HVAC installation, repair, and maintenance solutions that keep homes comfortable year-round. Our team handles everything from emergency AC fixes to full system installations, focusing on efficient work that gets your home running smoothly when you need it most.
Top Highlights From Customer Reviews
This HVAC company receives mixed reviews. Some praise quick service, efficient installations, and a personable owner. Others report issues with installation quality, unresolved problems, and poor communication, with some needing to hire others to correct the work. Driving behavior has also been called into question.
Top Reviews
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Lucky Charm
5 months agoSmooth talking Good plans execution failure. Good to be knowledgeable about things not good when your work can not back up the knowledge Good luck in the future using this company you'll need a second opinion to make necessary correction. I would give zero stars but I want this posted :) -
Stephanie Rogers
1 year agoOur air conditioner stopped working around 3pm today. We made a claim with our home warranty provider and I didn't expect anyone to call until Monday. The owner of the HVAC company they assigned to us came out to our house himself by 6:30 pm and had it fixed in less than an hour (he makes sure his employees have holidays off). I highly recommend this company! -
Zachary
1 year agoSuper nice guy. They installed a new unit in a house that we are working on. Very efficient with their time. Was in and out with a/c blowing cold again. I would not hesitate to call them for my own stuff. -
Billy Dove
1 year agoThis guy is a complete rip off. Do not have your AC unit installed by him because he will not install it correctly. Had to pay another company to come out and fix his botched installation job. -
Carolann
1 year agoGuy that's driving the truck in Pineville today came about an inch from our back bumper obviously not a good business person can't drive professionally! Bad for business
Neighborhoods
- Dry Prong
- Bentley
- Ball
- Jena
- Pineville
- Creola
- Williana
- Georgetown
- Tioga
- Zenoria
- Trout
- Good Pine
Extra Info
Features
- HVAC Contractor
- Efficient service
- Super nice guy
- Locally Owned
- A/C blowing cold
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Hawthorne Heat & Air LLC determine pricing for HVAC installation or repair?
We assess pricing based on the scope of work, including equipment needs, labor for installation or repair, and any required materials like filters or duct modifications. Homeowners receive a detailed quote upfront that outlines these factors to ensure transparency. This approach helps avoid surprises by accounting for the specific condition of your existing system.
Do you offer free estimates for HVAC services?
We provide free estimates to evaluate your home's HVAC needs accurately. Our team reviews the system, ductwork, and airflow during the visit to give you a clear picture of costs. This step ensures the quote matches the actual requirements for installation, repair, or maintenance.
Is Hawthorne Heat & Air LLC licensed and insured for HVAC work?
We carry the necessary licensing and insurance required for HVAC contracting in Louisiana. This covers general liability and workers' compensation to protect your property during installations or repairs. Homeowners can request proof of these credentials before we start any job.
What specific HVAC tasks do you handle, like filter replacement or furnace installation?
Hawthorne Heat & Air LLC handles a range of tasks including HVAC installation, emergency AC repairs, maintenance, air filter replacement, and furnace setups for brands like Carrier and Airtemp. We inspect indoor units, ductwork, and refrigerant lines to ensure proper function. Regular filter changes, as shown by comparing clean and dirty filters, prevent system strain and improve air quality.
How does Hawthorne Heat & Air LLC schedule appointments and what are your arrival windows?
We schedule appointments promptly, even for same-day emergencies like AC failures, with clear arrival windows communicated in advance. Our team aims for efficient service, completing installations or repairs quickly while keeping you informed of any delays. Expect a defined timeline from quote to completion for full system work.
What can I expect for cleanup and after-service care after your HVAC work?
We leave your home clean by removing old filters, debris from installations, and any waste materials generated during the job. After furnace or AC installation, we test the system for proper airflow, refrigerant charge, and operation before final walkthrough. This includes instructions on basic maintenance like checking filters to extend system life.
