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SERVPRO of Alexandria, LA. in Alexandria, Louisiana
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Services Offered
Highlights from the Business
About SERVPRO of Alexandria, LA.
At SERVPRO of Alexandria, LA, located at 200 McKeithen Drive, we specialize in water damage restoration for homes and businesses, drying out affected areas thoroughly and restoring them like new. Our team responds fast around the clock, handles everything from initial cleanup to mold remediation and fire damage, and keeps you informed every step. We’ve been serving Central Louisiana families since 2014 with complete turnkey solutions.
Top Highlights From Customer Reviews
Servpro of Alexandria provides fast, professional disaster recovery. The team is thorough, communicative, and empathetic, ensuring a smooth, easy process. They are praised for their prompt response, attention to detail, and excellent customer service, making properties look even better than before.
Top Reviews
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Erin Lancaster
1 month agoServepro of Alexandria does excellent work! If you are in need of damage repair after a fire or flood contact this company! They are professional and quickly respond at a time when you need them the most! -
Graham Landry
2 months agoExcellent customer service and professionalism. -
stephen turpin
2 months agoCall these guys if you need it done PRO. -
Erica Richerson
3 months agoA company with a lot of integrity. They show up on time, complete the job as they promise, and do a great job communicating with the insurance company. Highly recommended using them! -
Lynn Hadnot
5 months agoNeil, Dalven, and Tiffany came in on time, started getting everything dried out, took care of, was very courteous, and very thorough. They made sure everything was very dry, and kept us up to date of everything that they had done, or was doing at that time. If anything like this ever happens again, which I hope it don't, y'all will be the first ones I call. Thank you so much for getting on top of this and getting it done in a quick response.
Neighborhoods
- Pineville
- Ball
- Tioga
- Dry Prong
- Bentley
- Pollock
- Deville
- Libuse
- Boyce
- Williana
- Creola
- Montgomery
Extra Info
Features
- Fast Response Time
- Professional, Courteous Team
- Excellent Communication
- Integrity and Reliability
- Friendly, Easy Process
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does SERVPRO of Alexandria, LA. determine pricing for water damage restoration?
We assess the extent of the water damage, including affected areas and moisture levels, to provide a detailed estimate. Factors like the type of water, materials involved, and any additional services such as mold remediation influence the final cost. Homeowners can expect transparent quotes after our initial inspection, and we work directly with insurance companies to streamline claims.
Are you licensed and insured for fire and water damage restoration?
SERVPRO of Alexandria, LA. holds accreditation from the Better Business Bureau and complies with Louisiana State Licensing Board for Contractors requirements. Our team carries proper insurance to protect both your property and ours during restoration work. This ensures all jobs meet industry standards for safety and quality.
Does SERVPRO of Alexandria, LA. handle water extraction from flooded floors and carpet cleaning?
We perform water extraction from flooded floors using specialized equipment, as seen in our work on wooden floors and heavily saturated areas. Our services include thorough carpet cleaning to remove contaminants and restore them. This covers everything from initial cleanup to drying out affected spaces completely.
What is your typical response time and arrival window for emergencies?
We respond around the clock, including weekends and holidays, with fast arrival to start mitigation immediately. Teams arrive on time as scheduled, often within hours of your call, depending on location in Central Louisiana. You can expect clear communication on timelines from the moment we assess the situation.
How does SERVPRO of Alexandria, LA. handle junk removal and debris cleanup after restoration?
We manage all waste and debris removal, including damaged materials like flooring and storm-related junk, as part of our turnkey solutions. Our teams leave your property clean and organized once drying and restoration are complete. This includes hauling away extracted water-soaked items and any fire-damaged debris.
Why is your professional water damage restoration safer than attempting DIY?
Our approach uses industrial-grade equipment to extract water thoroughly and monitor drying to prevent mold growth, which DIY methods often miss. We identify hidden moisture in walls and floors that can lead to structural issues if not addressed properly. Professionals like us ensure complete restoration without risking further damage or health hazards from contaminants.