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Steve’s Heating & Cooling in Florence, Kentucky
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Services Offered
Highlights from the Business
About Steve’s Heating & Cooling
At Steve’s Heating & Cooling in Florence, KY, we handle furnace and air conditioner maintenance, repairs, and replacements with hands-on expertise that keeps systems running for decades. Our technicians diagnose issues fast and perform efficient tune-ups to avoid downtime. We’ve built lasting relationships right here in the community through consistent, thorough service.
Top Highlights From Customer Reviews
Steve's Heating & Air provides prompt, efficient HVAC service, including maintenance and repairs. Technicians like Jeff and Tyler are knowledgeable and thorough. Customers appreciate the quick response times, helpful office staff, and lack of sales pressure. Many have been long-term clients for over 30 years.
Top Reviews
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Nicholas Hunt
2 months agoService technician was great. Very helpful with answers to technical questions anout our system. He performed the scheduled maintenance quickly and efficiently. Highly recommend this company. -
russell kunkel
2 months agoOn time, professional, respectful, fixed issue, very satisfied. THANK Y O u!! -
John Hust
2 months agoCourteous, timely and knowledgeable. Top notch. -
Mary Wesselman
2 months agoService person was very nice and Knowledgeable. -
Carol Sullivan
3 months agoI have been using Steve's heating and cooling for 10 yrs and I have always been pleased with my service
Neighborhoods
- Erlanger
- Elsmere
- Union
- Burlington
- Independence
- Oakbrook
- Hebron
- Walton
- Rabbit Hash
- Petersburg
- Francisville
- Belleview
Extra Info
Features
- 30 Years Experience
- Prompt, Courteous Service
- Quickly Identifies Issues
- Efficient Maintenance
- Highly Recommended Company
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Steve's Heating & Cooling determine pricing for HVAC work?
We provide detailed written estimates that break down all costs upfront, including equipment model numbers, labor, materials, permits if applicable, and any additional services. Our estimates are transparent and itemized so you understand exactly what you're paying for before we begin work. We're happy to discuss your budget and can explain the reasoning behind our pricing based on your specific system needs and home requirements.
Are you licensed, bonded, and insured?
Steve's Heating & Cooling maintains full licensing, bonding, and insurance coverage to protect you and your home. Our technicians hold EPA 608 certification for refrigerant handling, which is required nationwide. We carry workers' compensation and general liability insurance, and we're familiar with all local permitting requirements and inspection processes in the Florence, KY area.
Does Steve's Heating & Cooling handle ductwork installation and inspection?
Yes, we handle complete ductwork evaluation, installation, and modifications as part of our comprehensive service. Our team inspects for leaks, improper sizing, kinks, and poor transitions that can reduce system efficiency. We measure static pressure and airflow to ensure your ductwork meets manufacturer specifications and performs optimally with your heating and cooling equipment.
What should I expect for appointment timing and scheduling?
Steve's Heating & Cooling works to provide clear appointment windows and timely service. We communicate scheduling details upfront and send reminders before your appointment. Our technicians arrive promptly and work efficiently to complete maintenance, repairs, or installations with minimal disruption to your day. If any unexpected issues arise during the job, we'll discuss timeline adjustments with you before proceeding.
How does Steve's Heating & Cooling protect my home during installation or repair work?
We take care to protect your home throughout the entire project. Our team uses drop cloths, shoe covers, and follows a thorough cleanup process to leave your home in the condition we found it. We handle proper disposal of old equipment and materials, and we ensure all work areas are clean and safe when we finish. Our technicians also walk you through system operation and maintenance after installation.
Why is professional HVAC installation better than DIY or cutting corners?
Proper installation directly affects your system's efficiency, lifespan, and performance. Professional installation includes correct refrigerant charging, properly sized and insulated line sets, correct electrical connections, and condensate management to code. Industry data shows improper installation can significantly decrease efficiency and shorten equipment life. We verify system performance after installation by testing airflow, refrigerant charge, and static pressure to ensure everything operates at peak performance.