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Ciocca Cleaning & Restoration in Fort Wayne, Indiana
4440 Secretary Drive, Fort Wayne, IN, 46808 Photos
Services Offered
Highlights from the Business
About Ciocca Cleaning & Restoration
At Ciocca Cleaning & Restoration in Fort Wayne at 4440 Secretary Dr, we specialize in water damage restoration, responding fast to emergencies like furnace leaks to mitigate issues on the spot. Our team also handles customized commercial cleaning for clinics and offices, tackling overlooked spots and hard-to-reach areas with practical solutions. Family-owned and IICRC certified, we’re here around the clock for businesses in the area.
Top Highlights From Customer Reviews
Ciocca Cleaning & Restoration provides thorough, detail-oriented commercial cleaning with responsive customer service. Clients praise their friendly, professional staff and creative solutions for challenging spaces. They are lauded for prompt response times, especially in emergencies, and for exceeding expectations with detailed cleaning.
Top Reviews
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Cathy Krouse
3 months agoI had severe water damage coming off of my furnace and when I called Ciocca's they were there within an hour to mitigate the problem. Excellent service and very friendly service people. They are thorough and take their time in mitigating so that there is no mold or further damage. -
Kristen Kimmel
4 months agoWe've been an established client of Ciocca's for quite some time now. It's been great working with their friendly staff. They help come up with creative solutions for hard to clean areas. Ciocca's also caters to our schedule to ensure there are no customer disruptions. Overall it's been a very good experience! -
Amber Trump
5 months agoDenise from Ciocca has been cleaning our clinic for a while now, and the difference has been amazing! Our clinic looked good before, but Denise goes the extra mile to make it look amazing! She is so thorough and detail oriented. Plus, she is always so friendly to our staff when we see her. She clearly communicates any issues and makes sure she is meeting our needs. Thank you, Denise! -
Andrew Krouse
5 months agoWe had an issue at our office that needed immediate attention, and Ciocca Cleaning and Restoration went above and beyond to solve it quickly and professionally. Their team was prompt, knowledgeable, and incredibly thorough. They made sure the entire space was business ready for the next day. Very responsive and great customer service throughout the entire process. Highly recommend them to anyone looking for dependable, high-quality commercial cleaning! -
Janet Haynes
5 months agoOur cleaning person, Luz is amazing! She has taken ownership of her role here in the clinic and cleans things that have been overlooked for years. Many staff have commented on the exceptional job she is doing. She is always very pleasant and has the building sparkling! You would do well to hire many more like her!
Neighborhoods
- New Haven
- Grabill
- Leo-Cedarville
- Woodburn
- Huntertown
- Harlan
- Hoagland
- Spencerville
- Monroeville
- Ossian
- Garrett
Extra Info
Features
- Fast, Reliable Service
- Experienced Water Damage Team
- Thorough, Professional Cleaning
- Friendly, Creative Solutions
- Goes the Extra Mile
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Ciocca Cleaning & Restoration determine pricing for water damage restoration?
We assess the extent of water damage, such as leaks from furnaces or faucets, and factors like affected area size and materials involved to provide a custom quote. Free estimates are available upon request to give you a clear upfront cost without obligation. This approach ensures pricing reflects the specific scope of work needed for effective restoration.
Are you licensed and insured for water damage and mold remediation services?
Ciocca Cleaning & Restoration holds IICRC certification, which verifies our team's training in industry standards for water damage restoration and mold remediation. We maintain proper licensing and insurance to protect both your property and our staff during jobs. Homeowners can request proof of these credentials before we start any project.
Does Ciocca Cleaning & Restoration handle mold remediation and water damage from furnace leaks?
We specialize in water damage restoration from sources like furnace leaks, addressing stains, rust, and exposed areas as seen in common issues around faucets, toilets, and floors. Our mold remediation services target dark, moldy wood and affected structures during the restoration process. This includes thorough cleanup of hard-to-reach spots to prevent further issues.
What is your typical response time and arrival window for emergencies?
We respond to water damage emergencies around the clock, often arriving within an hour to mitigate problems like furnace leaks on the spot. Scheduling for non-emergency services like commercial cleaning or pressure washing follows flexible windows that fit your business hours. Expect clear communication on exact arrival times once booked.
How does Ciocca Cleaning & Restoration handle cleanup and debris after restoration work?
We remove all waste and debris from water damage sites, including damaged trim, wood, and exposed materials, leaving the area clean and safe. Our team ensures no overlooked spots remain by addressing hard-to-reach areas during the final walkthrough. This leaves your property ready for any necessary repairs or normal use.
Why is your professional approach to water damage restoration safer than DIY methods?
Our IICRC-certified team uses specialized equipment to fully extract water and dry structures, preventing hidden mold growth that DIY efforts often miss in places like floor corners or behind walls. We identify and mitigate issues quickly to avoid structural weakening from rust and stains, which homeowners might not detect early. Professional handling reduces health risks from mold and ensures complete restoration without recurring damage.
