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SERVPRO of Champaign/Urbana in Urbana, Illinois
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Services Offered
Highlights from the Business
About SERVPRO of Champaign/Urbana
We’ve been restoring Urbana homes and businesses since 1990, handling everything from fire and smoke damage to water emergencies and mold mitigation. Our team responds 24/7 to get your property back to normal, whether you’re dealing with a burst pipe on Sunday or smoke damage from a kitchen fire. At SERVPRO of Champaign/Urbana, we combine certified expertise with genuine care for every project.
Top Highlights From Customer Reviews
Servpro provides excellent remediation, cleaning, and restoration services. The team is professional, friendly, and responsive in emergencies. They handle water damage, fire cleanup, and mold mitigation effectively, often working directly with insurance. Customers praise their thoroughness and communication throughout the process.
Top Reviews
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Matt Robert
8 months agoMy wife and I were in the process of moving and we had a small kitchen fire. We called ServPro to do the remediation. They did a great job! Travis Hawkins was an incredible project manager. He worked with the insurance company and got the reimbursement that we needed to do the repairs. Megan was great with getting all our furniture and clothes cleaned from smoke damage. She was also great in allowing us to go out to their office and pick up essentials when we were in town. Mike and Kara were amazing with the construction and repairs. Repairs were expected to take about 4 months. They got it completed weeks before the expected date and we were able to get the house sold within days. With my wife and I living multiple states away, they were great to work with and reduced the amount of stress that we would have otherwise. I would show pictures of the great work they did except that we sold the house. -
Anna Foote
8 months agoWhat a difference it made having Servpro do a complete cleaning of my dads house, its truly like walking into a new home and something that would have made my dad so happy- I highly recommend this group, thank you so much! -
Nathan Yeakel
11 months agoEveryone was great from demolition to rebuild! Alan, TJ and Jill were very professional. They kept me in the loop and made sure everything was up to standard before completion. Thanks! -
Belinda De La Rosa
12 months agoServpro Team McGuire was great. They packed up the main floor of my house which included dining room, kitchen, living room & breakfast nook. I was particularly impressed with how well my furniture was wrapped. Nothing was broken and the staff was very friendly. -
Christopher Fancher
1 year agoServpro was called to help with some office flooding due to a water line burst on a Sunday. I called the 24/7 hotline and within 5 minutes was contacted by local management personnel who were onsite within 20 minutes. It was at this moment I met Cedric, who has been taking care of the now week+ process drying, mold mitigation, and even comfort of the spaces while being treated. You guys made it easy, thank you very much for taking such great care of us, making a crisis manageable, topped off with impeccable customer service, SERVPRO IS THE WAY TO GO!!
Neighborhoods
- Champaign
- Savoy
- Tolono
- Philo
- Sidney
- St. Joseph
- Ogden
- Thomasboro
- Royal
- Homer
- Pesotum
- Fithian
Extra Info
Features
- 24/7 Emergency Response
- Professional Project Management
- Complete Home Cleaning
- Water & Fire Experts
- Highly Recommended Service
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does SERVPRO of Champaign/Urbana determine pricing for water damage restoration?
We provide free estimates for all water damage restoration projects. Our pricing is based on the extent of damage, the square footage affected, the type of materials involved, and the equipment and labor required for drying and restoration. During the initial assessment, we walk you through the scope of work and provide a detailed quote before any work begins, so you know exactly what to expect.
Are you licensed and insured?
SERVPRO of Champaign/Urbana operates as a certified restoration company with the expertise and credentials needed to handle fire, water, and mold damage professionally. We work directly with insurance companies and can help you navigate the claims process, ensuring your restoration is handled properly and covered appropriately.
Can SERVPRO of Champaign/Urbana handle both water extraction and the cleanup that follows?
We handle the complete restoration process from start to finish. Our services include water extraction, dehumidification, drying, mold mitigation, and full reconstruction if needed. We also provide carpet cleaning, duct cleaning, and junk removal as part of the restoration, so you don't need to coordinate multiple contractors.
How quickly can you respond to a water damage emergency?
SERVPRO of Champaign/Urbana operates 24/7, and our team typically responds within hours of your call. When you contact our emergency hotline, local management is notified immediately and dispatched to assess the damage. Fast response is critical to prevent mold growth and further damage, and we prioritize getting on-site as quickly as possible, even on weekends and holidays.
What does SERVPRO of Champaign/Urbana do with debris and damaged materials after restoration?
We handle all debris removal and disposal as part of our service. Our team carefully removes damaged materials, packs and stores undamaged belongings when necessary, and cleans up the work area thoroughly before we leave. You won't be left with piles of wet drywall, carpet, or other waste-we manage the entire cleanup process so your home is left clean and ready for the next phase of restoration.
Why is professional water damage restoration better than trying to dry out the damage yourself?
Professional restoration uses industrial-grade dehumidifiers, air movers, and moisture detection equipment that remove water far more effectively than fans and open windows. Hidden moisture in walls, under flooring, and in crawl spaces can lead to mold growth and structural damage if not properly addressed. We have the training to identify problem areas you might miss, use proven drying techniques, and ensure your home is restored to pre-damage condition safely and completely.