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Johnstone Supply in Joliet, Illinois
1212 DALTON AVE, Joliet, IL, 60436 Services Offered
Highlights from the Business
About Johnstone Supply
At Johnstone Supply in Joliet, IL at 1212 Dalton Ave, we stock HVAC parts for contractors, keeping called-in orders ready and even oddball items on hand or with quick alternatives. Our counter team gets you served fast so you can finish the job without delay. Contractors count on us when other spots come up short.
Top Highlights From Customer Reviews
This business provides prompt, reasonable service, quickly resolving issues and honoring commitments. They are known for exceptional customer service, going above and beyond to find hard-to-find parts and provide after-hours assistance. The team is professional and efficient.
Top Reviews
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Drew Schmitt
3 months agoTop supply shop around. Always has called in orders ready and have what we need in stock. If not they have an alternative to get it done. -
TWAUN SPK
10 months agoAwesome service -
Brian Lain
10 months agoQuality Service from a local parts provider Great Team -
ahmed shakir
11 months agoVery professional, very good customer service -
Jonathan Segura
1 year agoThe counter crew is amazing.
Neighborhoods
- Rockdale
- Shorewood
- Crest Hill
- New Lenox
- Minooka
- Channahon
- Plainfield
- Romeoville
- Lockport
- Mokena
- Manhattan
- Elwood
Extra Info
Features
- Reliable HVAC Contractor
- Reasonable and Prompt Service
- Parts Always In Stock
- Exceptional Customer Service
- Helpful, Knowledgeable Staff
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
How does Johnstone Supply determine pricing for HVAC repairs and installations?
We provide custom quotes based on the specific work needed for your system. Our pricing reflects the parts required, labor involved, and any permits or inspections necessary for the job. We recommend getting a detailed written estimate that itemizes equipment, materials, labor, and any additional services so you understand exactly what you're paying for and can avoid surprises on your final bill.
Are you licensed, insured, and certified to handle HVAC work?
Johnstone Supply maintains the proper licensing and insurance required to perform HVAC services in Illinois. We ensure our team follows all state and local requirements, including EPA 608 certification for anyone handling refrigerant. You can request proof of our credentials and insurance coverage before we begin any work on your system.
What specific HVAC services does Johnstone Supply provide to homeowners?
We handle HVAC repair, maintenance, and installation work for residential systems. Whether you need emergency furnace repair, air conditioning service, or a complete system replacement, our team has the expertise and access to quality parts to get the job done right. We also conduct thorough system evaluations, including load calculations and ductwork inspections, to ensure your equipment is properly sized and functioning efficiently.
How quickly can you schedule an appointment, and what should I expect on service day?
Johnstone Supply prioritizes fast response times, especially for heating emergencies during winter months. When you call to schedule, we'll confirm an arrival window and let you know what to expect. Our team arrives prepared with the necessary tools and parts, communicates clearly throughout the work, and keeps disruption to your home minimal while completing the job efficiently.
Does Johnstone Supply handle cleanup and debris removal after HVAC work?
We take responsibility for leaving your home clean and protected during the installation or repair process. Our team uses drop cloths and takes precautions to minimize mess, and we remove debris and packaging materials when the work is complete. You'll receive a walkthrough of your new or repaired system and guidance on maintenance and warranty registration before we leave.
Why should I hire a professional instead of attempting HVAC work myself?
HVAC systems are complex and require specialized knowledge, tools, and certifications to work safely and effectively. Improper installation or repair can reduce efficiency, shorten equipment life, and create safety hazards like improper refrigerant charge or electrical issues. Professional installation includes proper load calculations, ductwork evaluation, system commissioning, and verification of performance-steps that ensure your system operates at peak efficiency and maintains manufacturer warranties.
