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SMART Plumbing Hawaii in Hilo, Hawaii
118 West Kawailani Street, Hilo, HI, 96720 Photos
Services Offered
Highlights from the Business
About SMART Plumbing Hawaii
We’ve been serving East Hawaii’s plumbing needs since 2015, handling everything from leak detection and drain clearing to water heater and fixture installation. Our team in Hilo applies modern technologies to tackle both routine repairs and complex jobs that others turn down, completing your work professionally and efficiently.
Top Highlights From Customer Reviews
Smart Plumbing delivers prompt, quality service for various needs, including new installations and repairs. Sebastian and Jeff are knowledgeable, communicative, and efficient. They arrive on time, keep the workspace tidy, and possess specialized equipment for complex jobs. Long-time customers praise their pricing and problem-solving skills.
Top Reviews
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Throne Electric
3 months agoThe crew at Smart plumbing are great trade partners on the job site and easy to work with. When it was time to plumb my house I made sure Sebastian was our plumber. Sebastian and Rosalei are both knowledgeable and communicative. They show up when they say they will, do top quality work and always keep it tidy. No mess, no stress! Mahalos! -
Donald Romero
3 months agoWhenever a Plumbing need arose We called SMART Plumbing and they came quickly and fixed the problem. They even brought the new toilet and the water heater that was needed. For us older folk SMart Plumbing has been the best. -
Steve Bartunek
3 months agoThey put in a new gas pipe system for our entire house. Hawaii Gas came out and approved the piping and set our new 125 gallon tank. Couldn't be happier! -
Jeffrey Dahlby
3 months agoLong time customer. They've done everything from new waterlines to toilets for me. Always on time, good price and they do the job right. -
Stan Lee
3 months agoGot no service after calling and talking with them. They just stalled me out and then never called back. I will not ever call these folks again period.
Neighborhoods
- Keaau
- Pahoa
- Mountain View
- Kurtistown
- Orchidlands Estates
- Hawaiian Acres
- Ainaloa
- Volcano
Extra Info
Features
- Reliable, quick service
- Gas piping experts
- Difficult installations welcome
- Plumbing and remodeling
- Long-time customer favorite
Social Media
Accepted Payment Methods
- credit card
- debit card
- cash
- bank transfer
FAQ
Does SMART Plumbing Hawaii offer free estimates for plumbing services?
We provide custom quotes based on the scope of the job after an initial assessment. Factors like job complexity, materials needed, and location in East Hawaii determine the final pricing. Contact us to schedule a visit and get a detailed estimate tailored to your needs.
Are you licensed and insured for plumbing work in Hawaii?
SMART Plumbing Hawaii holds an active Hawaii State Contractors License for plumbing, obtained in September 2016, along with two other licenses verified by the state board. Our licensing allows us to handle all phases of plumbing from repairs to installations. We maintain proper insurance to protect both our team and your property during service.
Does SMART Plumbing Hawaii handle water damage repair and leak detection using thermal imaging?
We specialize in water damage services, including leak detection with thermal imaging to find hidden issues without unnecessary demolition. Our team uses modern technologies like cameras for tough jobs such as locating misinstalled cesspools that other companies can't access. This approach ensures accurate repairs for leaks, outdoor pipes, and related water damage in Hilo and East Hawaii.
What is your typical timeline and arrival window for scheduling plumbing jobs?
We operate Monday through Friday from 8am to 5pm and aim to schedule service promptly based on urgency. Routine repairs often complete the same day, while complex installations like gas pipe systems or water heaters may take one to two days. Our team arrives on time with clear arrival windows communicated upfront to fit your schedule.
Does SMART Plumbing Hawaii clean up after completing a job like drain clearing or fixture installation?
We leave your home clean and tidy after every job, removing all debris, old parts, and waste from services like drain clearing or water heater installs. For example, we haul away replaced toilets or damaged piping. This ensures your space is ready for immediate use without extra cleanup on your part.
Why is hiring you safer and more effective than attempting a DIY plumbing fix like leak repair?
Our use of advanced tools like thermal imaging and cameras detects issues precisely, preventing further damage from hidden leaks or clogs that DIY methods often miss. Professional handling avoids risks such as gas line errors or septic complications, which require licensed expertise for safety and code compliance. This approach saves time and money by fixing problems correctly the first time rather than causing bigger issues.
